Avaya BCM50 Konfigurationsanleitung PDF herunterladen (Seite 56)

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56 Chapter 2 System telephony networking overview

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Follow-me diversion can be cancelled from the forwarded location.

• Diversion on Busy and Diversion on No Reply cannot be cancelled from the forwarded

telephone. These are programmable only by an installer and not by the user.

• If multiple telephones are programmed to take a call, the first telephone to respond will act. All

other telephones responding are ignored. Therefore, if the first telephone to respond has

Diversion enabled, this feature will be invoked.

Restrictions by telephone type

• all variations supported on BCM digital and IP telephones

• ATA2/ASM8+—all variations supported on an ATA

• ISDN—all variations supported on ISDN telephones, except Diversion on Busy and CFWD

Busy

Setting Diversion

You set Diversion for DPNSS in the same way as Call Forward. You will need to enter the end DN

when prompted. You may also need to include the DPNSS 1 routing number.

Using the Redirection feature

Redirection is a DPNSS 1 feature similar to BCM Transfer Callback. With Redirection, a call

awaiting connection, or reconnection, is redirected by the originating party to an alternate

destination after a time-out period. Failed calls can also be redirected. Priority calls are not

redirected.

The Diversion on No Reply feature takes precedence over Redirection.

Restrictions by telephone type

• For telephones with a single line display, the number key (#) acts as MORE and the star key (*)

acts as VIEW

• ISDN—all variations supported on ISDN telephones

Note: The address to redirect depends on the history of the call. Calls that

have been transferred are redirected to the party that transferred them. In all

other cases, the address to redirect is the one registered at the PBX system

originating the redirection.

Note: BCM does not support the redirection of BCM-originated calls, even

over DPNSS 1.

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