Copyright 2012 Avaya Inc. All rights reserved.
Use pursuant to the terms of your signed agreement or Avaya policy.
11
Known issues and resolutions
Known Issue Workaround
1 You cannot change IP address of Session Manager
(SM) in Manager.
You must delete the line and then recreate it.
2 Manager supports US English only. N/A
3 During unsuccessful inter-branch transfers, a call may
incorrectly target Voicemail.
Attempt again with supervised transfer of the same call.
4 A warning message may appear when you attempt to
configure fewer embedded voicemail ports than are
licensed for the system.
This message is for information only, and you may
ignore it.
5 With Network Management (NM), you can exceed the
supported maximum SM lines which are currently set to
two.
N/A
6 When an external caller leaves a message on Modular
Messaging (MM) through Auto Attendant, the system
may not be presented with the calling party number.
N/A
7 You cannot create H.323 or IP DECT extensions in an
offline configuration.
Ensure that the system has the correct number of
licenses before you try to add to them.
8 The system gives out an unexpected error message
when you try to recreate the IP DECT line in the NM
template.
Try once again.
9 With the NM template you can save a configuration
without the mandatory MM number field.
Ensure that the MM number is set when you configure
Voicemail MM over SIP as voicemail type in NM.
10 The system prompts the caller is for voicemail box
number when Caller Identification (CLI) is withheld.
Enter the number of the person you are trying to leave
the message for.
11 The hardware template in NM displays IP500V2 as an
option.
You must always use the B5800 option.
12 There is irregular talk and problems with the video path
issue when you call a telephone with Call Forward
Unconditional to a video phone over the SM Line.
Enable one codec on the SIP telephones (G711).
13 Message Waiting Indication (MWI) of distributed user is
not lit when SM line is restored after loss of connection.
Message indication may take up to 1 hour unless a
new message arrives.
Note: The system waits for a synchronization message
from MM.
14 You cannot merge unrelated configuration changes if the
license error mode is due to configuring more T1
channels than licenses.
Ensure that the correct number of licensed T1 channels
is configured in the service.
15 The problem of irregular speech path occurs when the
system performs forwarding and transfers between
branches configured to use different codecs.
Configure the branches to use the same codec (G711).
16 During software upgrade of ABG modules, the files may
not transfer successfully.
Retry the upgrade with only the affected files.
(153 Seiten)
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