DEFINITY® 4612 IP TelephoneRelease 1User’s Guide555-233-777Issue 1Comcode 700206428July 2001
ContentsviIssue 1 July 2001
Issue 1 July 2001vii About This DocumentPurposeThe DEFINITY® 4612 IP Telephone User’s Guide describes the 4612 IP Telephone’s operation and functio
About This DocumentviiiIssue 1 July 2001 Document OrganizationThis guide contains the following chapters:Chapter 1, 4612 IP Telephone DescriptionDe
Conventions UsedIssue 1 July 2001ixConventions UsedThis guide uses the following textual, symbolic, and typographic conventions to help you interpr
About This DocumentxIssue 1 July 2001
Issue 1 July 20011-114612 IP Telephone DescriptionIntroductionThis chapter introduces you to the layout of the 4612 IP Telephone. It provides a des
1-2Issue 1 July 2001Match the numbered callouts on the 4624 IP Telephone illustration to the descriptions below. 1.Display - The display screen has
The 4612 IP PhoneIssue 1 July 20011-313.Volume Control - Adjust the speaker, handset or ringer volume, depending on which item is in use. 14.Hold -
1-4Issue 1 July 2001
Issue 1 July 20012-12Using Programmable ButtonsIntroductionYour 4612 IP Telephone has 12 Line/Feature buttons, some of which are dedicated to incom
2-2Issue 1 July 2001IP Telephone Features Available on Programmable Line/Feature Buttons Regardless of whether a specific feature is available on a
Issue 1 July 20013-13Using the Display ScreenIntroductionThe 4612 IP Telephone has a two-line by twenty-four character display (screen) area, four
3-2Issue 1 July 2001Lower Display LineLine/Feature Button Information The 4612 IP Telephone has 12 Line/Feature buttons (also called call appearanc
Display Menu ModeIssue 1 July 20013-3above. Chapter 5, “IP Telephone Features,” provides information on these alternative softkey features. Navigat
3-4Issue 1 July 2001
Issue 1 July 20014-14Call Handling FeaturesIntroductionCall-handling features are those you would use while a call is in progress or while making a
4-2Issue 1 July 2001Adding a held call to the current call 1. Press Conf. The current line and the held line lights flutter.2. Press the line butto
MuteIssue 1 July 20014-3Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature i
4-4Issue 1 July 2001Placing a call without lifting the handset or using the Speakerphone with any feature 1. Press Spkr. The Speaker/Mute indicator
TransferIssue 1 July 20014-5Transfer The Transfer feature lets you transfer a call from your telephone to another extension or outside number.Sendi
Copyright and Legal NoticesCopyright 2001, Avaya, Inc.All Rights ReservedNoticeEvery effort was made to ensure that the information in this book was
4-6Issue 1 July 2001
Issue 1 July 20015-15IP Telephone FeaturesIntroductionThis chapter contains procedures for using each of the DEFINITY® phone features. Depending on
5-2Issue 1 July 2001Feature ListThe following DEFINITY® features are described in alphabetic order in this chapter:Check with your System Administr
Abbreviated Dialing (AD)Issue 1 July 20015-3Abbreviated Dialing (AD) The Abbreviated Dialing (AD) feature lets you press a Line/Feature button to a
5-4Issue 1 July 20012. Hang up. You hear a priority ring when both your phone and the number you called are available. The display shows the messag
Call DisplayIssue 1 July 20015-5Call Display The Call Display feature initiates a call to the phone extension or number shown on the display screen
5-6Issue 1 July 2001Call Park The Call Park feature lets you place a call on hold at your telephone for retrieval at any extension. Parking a call
ConsultIssue 1 July 20015-7Picking up a call for someone in your office using Directed Call Pickup1. If your System Administrator has programmed on
5-8Issue 1 July 20014. To search for a new directory name, repeat the procedure from Step 1, orTo exit the directory, press the Exit display contro
Headset On/OffIssue 1 July 20015-9Headset On/OffThe Headset On/Off feature allows headset usage to be activated or deactivated using a Line/Feature
Part 15: Personal Computer Statement. This equipment has been certified to comply with the limits for a Class B computing device, pursuant to Subpart
5-10Issue 1 July 2001Internal Auto Answer (Hands Free Answer)The Internal Auto Answer (or Hands-Free Answer on Intercom) feature lets your Speakerp
Pause (During Abbreviated Dialing)Issue 1 July 20015-11Leaving a message after dialing an extension (in response to a busy or coverage tone, no ans
5-12Issue 1 July 2001Priority Calling The Priority Calling feature lets you place an internal call with a distinctive ring (usually a 3-burst ring)
Program Abbreviated DialingIssue 1 July 20015-13Programming or re-programming a single Abbreviated Dialing button on a Line/Feature buttonNOTE:If y
5-14Issue 1 July 2001Programming or re-programming a single Abbreviated Dialing button on a softkeyNOTE:If you make a mistake while programming, yo
ReleaseIssue 1 July 20015-15A three-beep confirmation tone indicates the AD number has been stored and the message "Number saved" display
5-16Issue 1 July 2001Ringer OffThe Ringer Off feature stops your phone from ringing. Use this feature when you don't want to be disturbed. Whe
Self-AdministrationIssue 1 July 20015-17Administering any of the above features on your telephone's available buttonsTo perform this procedure
5-18Issue 1 July 20015. Press the softkey below the feature you want to place on (or remove from) an available Feature button, for example, SAC to
Send All CallsIssue 1 July 20015-19Send All Calls The Send All Calls feature lets you temporarily send your calls to the extension of a person desi
ContentsIssue 1 July 2001iAbout This Document Purpose vii Intended Audience vii Issue Date vii How to Use This Document vii Document Organization
5-20Issue 1 July 2001Stored Number (View)The Stored Number feature lets you display: The numbers stored in Abbreviated Dialing (AD) locations The
Whisper Page (Activate)Issue 1 July 20015-21Whisper Page (Activate) The Whisper Page feature lets you make an announcement to a person at another e
5-22Issue 1 July 2001Answering a Whisper Page call 1. When you hear the Whisper Page beep while on a call, press the button your System Administrat
Issue 1 July 20016-16Retrieving Voice MessagesMessage Retrieval Your message indicator lights when a caller has left you a message. Because voice m
6-2Issue 1 July 2001
Issue 1 July 20017-17IP Telephone Management FeaturesIntroductionThis chapter explains how to interpret both the different ringer tones you hear an
7-2Issue 1 July 2001Feedback (Handset) Tones MeaningBusy --- --- --- Low-pitched, rapid tone (repeated 60 times per minute), signifying the number
Personalizing Your Telephone's Ringing PatternIssue 1 July 20017-3Personalizing Your Telephone's Ringing PatternThe Select Ring feature l
7-4Issue 1 July 2001Testing Your PhoneThe Test feature lets you verify that your telephone's lights and display are operating properly.Testing
Issue 1 July 20018-18Using a Headset or Specialized HandsetIntroductionThis chapter describes the headsets and specialized handsets that are compat
ContentsiiIssue 1 July 2001 Chapter 4 - Call Handling Features Introduction 4-1 Conference 4-1Adding another party to a call 4-1Adding a held call
8-2Issue 1 July 2001Operating a HeadsetHeadset operation must be administered by your System Administrator and requires either an M12LU Modular Bas
Issue 1 July 20019-19TroubleshootingIntroductionThe DEFINITY 4600-Series IP Telephones are relatively trouble-free. The Basic Troubleshooting chart
9-2Issue 1 July 2001Characters do not appear on the Display screen See "Phone does not activate after connecting it the first time" above
Basic TroubleshootingIssue 1 July 20019-3Echo, noise or static when using a headset; handset operation works properly Check the headset connection.
9-4Issue 1 July 2001Resetting and Power Cycling the IP TelephoneReset your IP Telephone when other Troubleshooting suggestions do not correct the p
Resetting and Power Cycling the IP TelephoneIssue 1 July 20019-5Power cycling the phone Use the power cycle with your System Administrator’s approv
9-6Issue 1 July 2001
ContentsIssue 1 July 2001iii Button View 5-4Viewing the feature programmed on a Line/Feature button 5-4 Call Display 5-5 Call Forwarding 5-5Tempora
ContentsivIssue 1 July 2001 Program Abbreviated Dialing 5-12Programming or re-programming a single Abbreviated Dialing button on a Line/Feature bu
ContentsIssue 1 July 2001vChapter 7 - IP Telephone Management Features Introduction 7-1 Interpreting Ringer Tones 7-1 Personalizing Your Telephone
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