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Avaya Business Communications Manager 450 (BCM 450) Anwendungshinweis

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QT; Reviewed:
SPOC 10/11/2011
Solution & Interoperability Test Lab Application Notes
©2011 Avaya Inc. All Rights Reserved.
1 of 31
TelstratBCMAnlg
Avaya Solution & Interoperability Test Lab
Application Notes for TelStrat Engage Record Version 3.3
Analog trunk Integration with Avaya Business
Communication Manger Release 6.0 – Issue 1.0
Abstract
These Application Notes describe the configuration steps required for the TelStrat Engage
Record version 3.3 to successfully interoperate with Avaya Business Communication
Manager Release 6.0 via an Analog trunk interface. TelStrat Engage Record can connect to
the Avaya Business Communication Manager to record and playback any conversation that
goes through the Avaya telephones via an Analog trunk.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
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Inhaltsverzeichnis

Seite 1 - Abstract

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Seite 2 - 3. Reference Configuration

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Seite 3

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Seite 4 - 5.1.1. Login to BCM

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Seite 6

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Seite 7 - Manager

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Seite 8

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Seite 9 - 5.2.2. Login to BCM Monitor

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Seite 10 - 5.2.3. Administer Resources

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Seite 11 - Administer Telephony Lines

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Seite 12 - 5.2.4.1 Routing Settings

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Seite 18 - 6. Configuration for Engage

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Seite 21 - 6.1.2. BCM Devices Tab

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Seite 22 - 6.1.3. Channel Mapping Tab

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Seite 24

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Seite 25 - 6.3.1. Record All Criteria

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Seite 28 - 7. Verification Steps

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Seite 29 - 8. Conclusion

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Seite 30 - 9. Additional References

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Seite 31

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