Avaya Telephony Features Handbook Bedienungsanleitung

© 2002 Nortel NetworksP0993136 02Business Communications ManagerTelephony Features Handbook

10 Using telephone featuresP0993136 02Testing your telephoneUse the following feature codes to test the hardware functionality of your telephon

Using telephone features 11Telephony Features HandbookPower supply1. Press NEXT until the display shows Power test.2. Press TEST.All the indicato

12 Using telephone featuresP0993136 02Using Handsfree/MuteHandsfree allows you to talk on your telephone without lifting the handset. Mute allo

Using telephone features 13Telephony Features HandbookAnswering callsIf a call comes in on a line that has an appearance at your telephone, you c

14 Using telephone featuresP0993136 02Managing callsWhen you answer a call, you may have a number of choices about what you can do with the cal

Using telephone features 15Telephony Features HandbookLine RedirectionSend calls arriving on an external line to another telephone outside your s

16 Using telephone featuresP0993136 02Making callsTo make a call within your system, simply select an Intercom key, and dial the local digits f

Using telephone features 17Telephony Features HandbookAuto DialYou can program memory buttons for one-touch dialing to internal or external telep

18 Using telephone featuresP0993136 02Speed DialDial an external telephone number using an assigned two-digit code.There are two types of speed

Using telephone features 19Telephony Features HandbookHandling busy tonesIf you receive a busy signal when you try to transfer a call, you can us

Copyright © 2002 Nortel NetworksAll rights reserved. The information in this document is subject to change without notice. The statements, configurati

20 Using telephone featuresP0993136 02Conference callingYou can establish calls between three people. These codes allow you to control how the

Using telephone features 21Telephony Features HandbookPrivate and public messagingYou can send and receive messages and pages over your telephone

22 Using telephone featuresP0993136 02Monitoring Hunt Group callsMonitor external Hunt group calls from a Silent Monitor Supervisor terminal.1

Using telephone features 23Telephony Features HandbookScheduling servicesIf your system has different call privileges for different times of day

24 Using telephone featuresP0993136 02Call display servicesThe following features are available only if you subscribe to Call Display services

Using telephone features 25Telephony Features HandbookCall Log optionsSelect the type of calls that will automatically be stored in your Call Log

26 Using telephone featuresP0993136 02ATA extension featuresThe Analog Terminal Adapter (ATA) connects a digital telephone port to a standard a

Using telephone features 27Telephony Features HandbookIP telephone-specific featuresThe Nortel IP telephony sets (i2004, i2002) and the i2050 Sof

28 Display prompts and messagesP0993136 02Display prompts and messagesUse this section to find the explanation for the prompts you see on your

Display prompts and messages 29Telephony Features HandbookNNN>SSSCANCL RETRYJOINTransfer: You are talking to the person you want to transfer t

3Telephony Features HandbookContentsUsing telephone features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Telephon

30 Display prompts and messagesP0993136 02OTHER JOIN EXITSilent monitor: While a call is being monitored, you can choose to: – move to another

Display prompts and messages 31Telephony Features HandbookCall blocked Priority call: You tried to place a priority call to another telephone in

32 Display prompts and messagesP0993136 02DN: Idle Silent monitor: The current call on the telephone you are monitoring is either not a Hunt Gr

Display prompts and messages 33Telephony Features HandbookF__QUIT CLEARFeature button: Enter the feature code, or press RLS or QUIT to end progra

34 Display prompts and messagesP0993136 02Intercom Line redirection: You selected the intercom button as the facility on which to place the cal

Display prompts and messages 35Telephony Features HandbookLineXXX>YYYCANCL RETRY JOINTransfer: Press JOIN to transfer the call on line XXX to

36 Display prompts and messagesP0993136 02Line RedirectionQUIT ADD REMOVELine redirection: Press * or ADD to begin redirection. Press # or REMO

Display prompts and messages 37Telephony Features HandbookNo avail SWCA SWCA: The FEATURE *520 request was unsuccessful, either because the telep

38 Display prompts and messagesP0993136 02No line selected There is no call ringing at your telephone. If you have a flashing line button but y

Display prompts and messages 39Telephony Features HandbookNot in ServiceObserveSilent monitor: The DN you entered did not respond to the system.

4 ContentsP0993136 02

40 Display prompts and messagesP0993136 02Parking full Call park: All available retrieval codes are in use. Transfer the call or take a message

Display prompts and messages 41Telephony Features HandbookProgram and HOLD Auto dial: Enter the number you want to program on the button, then pr

42 Display prompts and messagesP0993136 02Release calls You tried to use a feature while you were on a call or had calls on hold. Release the c

Display prompts and messages 43Telephony Features HandbookSend message?YES NOPress YES to send a message. See Messages.Set locked You cannot use

44 Display prompts and messagesP0993136 02Viewing active servicesThese are the prompts you may get if you are viewing or changing your service

Display prompts and messages 45Telephony Features HandbookCall log promptsThese are the prompts you may receive when you are viewing your call lo

46 Report and record alarm codesP0993136 02Report and record alarm codesAn alarm telephone display shows Business Communications Manager system

Moving digital telephones 47Telephony Features HandbookMoving digital telephones You can move a Business Communications Manager telephone to a ne

48 Moving IP telephonesP0993136 02Moving IP telephonesIP telephones retain their DN when they are moved to a new location on the same subnet. T

Using telephone features 5Telephony Features HandbookUsing telephone featuresThis Telephone Feature Handbook describes all the features that you

6 Using telephone featuresP0993136 02Telephones and telephone buttonsThe following figures show the digital telephones that this feature card s

Using telephone features 7Telephony Features HandbookTelephone keysRefer to above figures for numbering.Telephone display and display keysTelepho

8 Using telephone featuresP0993136 02System ring indicatorsM7000/T7000 ring tonesProgramming memory buttonsThe telephones with programmable mem

Using telephone features 9Telephony Features HandbookSetting up your telephoneThese codes allow you to adjust features on your telephone, if they