Avaya 1400 Series Digital Deskphone UserGuide for Avaya Aura™ CommunicationManager16-603151Issue 3March 2011
No. Name Description18 Contacts Press the Contacts button to view the entries in yourcontact list.19 Avaya Menu Press the A button to access the Avaya
LED DescriptionBlinking green Feature is pending (request is being processed and notimmediately available).Blinking red Feature is shown on the phone
Introduction to the 1400 Series Digital Deskphones12 Avaya 1400 Series Digital Deskphone User Guide March 2011
Chapter 2: Making callsUse the procedures in this chapter to make calls from your telephone.Making a callIf you are not on a call, simply dial the nu
For example, if you added John Smith to your contacts list as “Smith, John” youwould type s, the first letter of his last name.3. Scroll up or down to
Chapter 3: Handling callsUse the procedures in this chapter to handle calls from your telephone. This includes procedures such asanswering a call, mu
Note:To send incoming calls directly to voicemail, your voicemail must be administered asthe first entry in your coverage path. See your system admin
Transferring a call1. If the call you want to transfer is not your active call, press the call appearance buttonfor the call you want to transfer.2. P
Handling calls18 Avaya 1400 Series Digital Deskphone User Guide March 2011
Chapter 4: Using the conference featureYou can use conference calls to speak with up to five people in different locations on the same call.Additiona
© 2011 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that theinformation in this document is complete and accu
Putting a conference call on holdWhen you put a conference call on hold, the other parties can still talk to each other.1. Press the Hold button durin
Chapter 5: Getting your messagesUse the Message button to connect to your voicemail system. When you have messages waiting, theMessage button is illu
Getting your messages22 Avaya 1400 Series Digital Deskphone User Guide March 2011
Chapter 6: Using bridged call appearancesIn addition to your own call appearances, your phone may show one or more bridged call appearanceson the dis
coming from you or coming from the person whose call appearance you are using. If you haveany questions about how the name or extension displays to th
Chapter 7: Using the contacts featureYou can save up to 100 names and telephone numbers. For additional information, see Calling a personfrom the con
• Press the number key that corresponds to the letter or number you want toenter until the letter or number is displayed.• If the characters are on th
Deleting a contact1. Press the Contacts button.2. Scroll to the contact you want to delete.3. Press More > Delete.4. Press the Delete softkey again
Using the contacts feature28 Avaya 1400 Series Digital Deskphone User Guide March 2011
Chapter 8: Using the call log featureYou can use the call log to view separate lists of your answered, unanswered, outgoing, or bridged calls.See Set
behalf). Be aware that there can be a risk of Toll Fraud associated withyour system and that, if Toll Fraud occurs, it can result in substantialadditi
Adding an entry from the call log to your contacts list1. Press the Call Log button.2. Scroll to the number you want to add to your contacts list.3. P
b. Press More > Del All to delete all of the entries in the list you are viewing.c. Press the Del All softkey again to confirm.3. To delete all ent
c. Press the Done softkey to save your changes.7. To turn the Log-Bridged option on or off (available only if your telephone has bridgedcall appearanc
Chapter 9: Using advanced telephonefeaturesAvaya call management systems provide many advanced telephone features such as Directory, CallForwarding,
The green LED next to the feature button turns on.• To turn the feature off, press the SAC feature button.The green LED next to the feature button tur
Chapter 10: Using the Avaya menuUse the Avaya menu to perform tasks such as adjust and customize phone settings, select the displaylanguage, turn call
Changing the ring pattern1. Press the A button.2. With Screens/Sounds displayed, press the Select softkey or the OK button.3. Scroll to Personal Ring.
Setting the Error Tones option1. Press the A button.2. With Screens/Sounds displayed, press the Select softkey or the OK button.3. Scroll to Error Ton
1. Press the A button.2. Scroll to Call Settings.3. Press the Select softkey or the OK button.4. Scroll to Audible Alert.5. Press the On/Off softkey,
3. Press the Select softkey or the OK button.4. Scroll to Stay in Contacts.5. Press the On/Off softkey, the OK button, or the right or left navigation
4 Avaya 1400 Series Digital Deskphone User Guide March 2011
6. Press the On/Off softkey, the OK button, or the right or left navigation arrow to turnthe remote headset on or off.7. Press the Done softkey when f
5. Press the Select softkey or the OK button.6. To set automatic gain control for the handset, with Handset AGC Enableddisplayed, press the On/Off sof
7. Scroll through the menu to see the firmware version, bootloader version, languagetext file, font file versions, and button module.8. Press the Done
c. Press the Erase softkey or the OK button again to confirm.10. To erase entries in your contact list and call log, all personalized settings, and yo
Using the Avaya menu44 Avaya 1400 Series Digital Deskphone User Guide March 2011
Chapter 11: DBM32 button moduleThe DBM32 button module extends the number of call appearances and feature buttons on your Avaya1416 telephone. It prov
Note:The BM32 button module available for use with the Avaya 1616 telephone cannot be used with theAvaya 1416 telephone.Answering a call• To answer a
IndexAadvanced telephone features, using ...33applicationscontacts ...
Hhandling calls ...15handset transmit noise reduction, setting ...40headset
ContentsChapter 1: Introduction to the 1400 Series Digital Deskphones...7Overview of phone buttons and feature
Forwarding a call...
Chapter 1: Introduction to the 1400 SeriesDigital DeskphonesThis user guide is written for the 1408 and 1416 Digital Deskphones.These deskphones put
Avaya 1416 Digital DeskphoneNo. Name Description1 Message WaitingIndicatorAn illuminated red light in the upper-right corner of yourphone indicates yo
No. Name Description6 Feature Buttons andCall AppearanceButtonsThere are 8 (1408) or 16 (1416) buttons that can beprogrammed as either call appearance
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