Avaya BCM 4.0 - Telephony Device Installationsanleitung

BCMBusiness Communications ManagerDocument Status: StandardDocument Version: 01.30Part Number: N0060609Date: May 2009BCM 4.0 Telephony Device Install

10 New in this releaseN0060609N0060609

11BCM 4.0 Telephony Device Installation GuideChapter 1Getting started with BCMRefer to the following topics for general BCM information:• “About BCM”•

12 Chapter 1 Getting started with BCMN0060609N0060609OrganizationThis guide is organized for easy access to information that explains the concepts, op

Chapter 1 Getting started with BCM 13BCM 4.0 Telephony Device Installation GuideBCM applicationsBCM 4.0 supports many applications provided on the exi

14 Chapter 1 Getting started with BCMN0060609N0060609The following conventions and symbols are used to represent the Business Series Terminal display

Chapter 1 Getting started with BCM 15BCM 4.0 Telephony Device Installation GuideRelated publicationsThis section provides a list of additional documen

16 Chapter 1 Getting started with BCMN0060609N0060609CallPilot Manager Set Up and Operation Guide (N0027247)CallPilot Message Networking Set Up and Op

Chapter 1 Getting started with BCM 17BCM 4.0 Telephony Device Installation GuideIP Phone 1140E User Guide (NN-10300-064)BCM WLAN 2210/2211/2212 Handse

18 Chapter 1 Getting started with BCMN0060609N0060609

19BCM 4.0 Telephony Device Installation GuideChapter 2Device descriptionThis chapter describes the telephony devices (telephones) that BCM supports.An

Copyright © 2006–2009 Nortel Networks, All Rights Reserved.LEGAL NOTICEThe information in this document is subject to change without notice. The state

20 Chapter 2 Device descriptionN0060609N0060609Wireless devicesBCM 4.0 supports the following wireless devices:• Dect 413x series handsets: three disp

Chapter 2 Device description 21BCM 4.0 Telephony Device Installation GuideThe IP Phone 1110 brings voice and data to the desktop by connecting directl

22 Chapter 2 Device descriptionN0060609N0060609Table 2 shows the types of lines supported by different MBMs and the number of lines those MBMs support

Chapter 2 Device description 23BCM 4.0 Telephony Device Installation GuideDigital extensions 4x16 16Analog extensions ASM8 8Analog extensions GASM8 8C

24 Chapter 2 Device descriptionN0060609N0060609

25BCM 4.0 Telephony Device Installation GuideChapter 3Installing an analog station media bay module (ASM)The analog station media bay modules (ASM8, A

26 Chapter 3 Installing an analog station media bay module (ASM)N0060609N0060609Figure 1 GASM faceplate LEDs and connectorsThe ringer equivalency nu

Chapter 3 Installing an analog station media bay module (ASM) 27BCM 4.0 Telephony Device Installation GuideTo configure the MBM1 Open Element Manager

28 Chapter 3 Installing an analog station media bay module (ASM)N0060609N0060609

29BCM 4.0 Telephony Device Installation GuideChapter 4Installing the analog terminal adapter The following provides installation instructions for the

3BCM 4.0 Telephony Device Installation GuideTask ListNew in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Chapter 4 Installing the analog terminal adapterN0060609N0060609Analog data deviceThe ATA2 connects a standard analog data device, such as a fax or

Chapter 4 Installing the analog terminal adapter 31BCM 4.0 Telephony Device Installation GuideFigure 6 ATA2 pin-outsTo connect the ATA21 Connect one

32 Chapter 4 Installing the analog terminal adapterN0060609N0060609Figure 7 ATA 2 b a c k v i ewTest insertion loss measurementThe maximum loss for

Chapter 4 Installing the analog terminal adapter 33BCM 4.0 Telephony Device Installation Guide• Use RECEIVE/600 OHM/HOLD mode on the test set.3 Ensure

34 Chapter 4 Installing the analog terminal adapterN0060609N0060609

35BCM 4.0 Telephony Device Installation GuideChapter 5Using an analog telephoneThe following explains how to make, and answer, calls and how to access

36 Chapter 5 Using an analog telephoneN0060609N0060609To answer callsLift the handset to answer a call when your telephone rings. To make or answer a

Chapter 5 Using an analog telephone 37BCM 4.0 Telephony Device Installation GuideTo cancel MWIPress LINK or reply (listen) to your new messages. Sin

38 Chapter 5 Using an analog telephoneN0060609N0060609Feature listTable 4 lists available telephone features. Table 4 Telephone features and descrip

Chapter 5 Using an analog telephone 39BCM 4.0 Telephony Device Installation GuideConferenceLINK Allows you to establish a three-way conference among y

4 Task ListN0060609N0060609BRIM wiring chart and switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

40 Chapter 5 Using an analog telephoneN0060609N0060609Privacy ControlLINK Prevents another telephone that shares your line from joining your current c

Chapter 5 Using an analog telephone 41BCM 4.0 Telephony Device Installation GuideOther documentsRefer to the BCM 4.0 Telephone Features User Guide (N0

42 Chapter 5 Using an analog telephoneN0060609N0060609

43BCM 4.0 Telephony Device Installation GuideChapter 6ISDN overviewThe following provides some general information about using ISDN lines on your BCM

44 Chapter 6 ISDN overviewN0060609N0060609An analog modem operating at 14.4K takes about 4.5 minutes to transfer a 1MB data file and a 28.8K modem tak

Chapter 6 ISDN overview 45BCM 4.0 Telephony Device Installation Guide• Layer 3: Also a logical connection between the ISDN network (your service provi

46 Chapter 6 ISDN overviewN0060609N0060609• Call-by-call service selection (NI protocol)• Emergency 911 dialing, internal extension number transmissio

Chapter 6 ISDN overview 47BCM 4.0 Telephony Device Installation GuideContact your ISDN service provider for more information about these services and

48 Chapter 6 ISDN overviewN0060609N0060609• Public: Public service calls connect your BCM set with a Central Office (CO). DID and DOD calls are suppor

Chapter 6 ISDN overview 49BCM 4.0 Telephony Device Installation Guide2-way DIDWith PRI the same lines can be used for receiving direct inward dialing

5BCM 4.0 Telephony Device Installation GuideContentsNew in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50 Chapter 6 ISDN overviewN0060609N0060609BRI hardwareThe loops on the BRI module can be programmed to support either network or terminal connections.

Chapter 6 ISDN overview 51BCM 4.0 Telephony Device Installation GuideFigure 10 T reference pointA T loop can be used in combination with an S loop t

52 Chapter 6 ISDN overviewN0060609N0060609The NT1 from Nortel is packaged two ways:• a stand alone package which contains one NT1 card (NTBX80XX) and

Chapter 6 ISDN overview 53BCM 4.0 Telephony Device Installation GuideOrdering ISDN BRI service in CanadaIn Canada, order Microlink™ service, the trade

54 Chapter 6 ISDN overviewN0060609N0060609Supported ISDN protocolsThe switch used by your service provider must be running the appropriate protocol so

Chapter 7 Telephone button icons 55BCM 4.0 Telephony Device Installation GuideChapter 7Telephone button iconsThe digital phone Feature button is a sma

56 Chapter 7 Telephone button iconsN0060609N0060609Telephone featuresTable 5 Telephone features (Sheet 1 of 7)Feature DescriptionBackground Music FE

Chapter 7 Telephone button icons 57BCM 4.0 Telephony Device Installation GuideTo remove yourself from a conference permanently (unsupervised conferenc

58 Chapter 7 Telephone button iconsN0060609N0060609Do Not Disturb FEATURE 85 Cancel: FEATURE #85When you are not on a call, prevent all incoming calls

Chapter 7 Telephone button icons 59BCM 4.0 Telephony Device Installation GuideMessages FEATURE 1 Cancel: FEATURE #1Send a message to another telephone

6 ContentsN0060609N0060609Analog data device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Instal

60 Chapter 7 Telephone button iconsN0060609N0060609Incoming page during active call:The system can be set to either:• Put an active call on hold, and

Chapter 7 Telephone button icons 61BCM 4.0 Telephony Device Installation GuideRinging servicesFEATURE 871 Cancel: FEATURE #871Turn on one of six sched

62 Chapter 7 Telephone button iconsN0060609N0060609Call Display ServicesThe following features are available only if you subscribe to Call Display ser

Chapter 7 Telephone button icons 63BCM 4.0 Telephony Device Installation GuideETSI featureCall log -viewFEATURE 812Call Log displays use the following

64 Chapter 7 Telephone button iconsN0060609N0060609

65BCM 4.0 Telephony Device Installation GuideChapter 8IP telephone overviewIP telephony provides the flexibility, affordability, and expandability of

66 Chapter 8 IP telephone overviewN0060609N0060609• Compatibility. Internet telephony is supported over a wide variety of transport technologies. A us

Chapter 8 IP telephone overview 67BCM 4.0 Telephony Device Installation GuideVoIP trunksVoIP trunks allow voice signals to travel across IP networks.

68 Chapter 8 IP telephone overviewN0060609N0060609Figure 11 Network diagramNetworking with BCM The BCM is a key building block in creating your comm

Chapter 8 IP telephone overview 69BCM 4.0 Telephony Device Installation GuideM1-IPTThe Meridian 1 Internet Telephony Path (M1-IPT) allows Meridian 1 s

Contents 7BCM 4.0 Telephony Device Installation GuideOrdering ISDN PRI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70 Chapter 8 IP telephone overviewN0060609N0060609IP networkIn the network shown in Figure 11, several LANs and a WAN are shown. When planning your ne

Chapter 8 IP telephone overview 71BCM 4.0 Telephony Device Installation Guide• “QoS routing” on page 72CodecsThe algorithm used to compress and decomp

72 Chapter 8 IP telephone overviewN0060609N0060609• The IP telephone firmware places the first five arriving frames in the jitter buffer.• When frame

73BCM 4.0 Telephony Device Installation GuideChapter 9Registering Nortel 20XX and 11XX IP telephonesNortel IP telephones must register with the system

74 Chapter 9 Registering Nortel 20XX and 11XX IP telephonesN0060609N00606092 Configure each telephone (“Configuring telephone settings” on page 74).Ho

Chapter 9 Registering Nortel 20XX and 11XX IP telephones 75BCM 4.0 Telephony Device Installation GuideTo access the local configuration menu on an IP

76 Chapter 9 Registering Nortel 20XX and 11XX IP telephonesN0060609N0060609Figure 12 IP PhonesPress the button sequence within 1.5 seconds; otherwis

Chapter 9 Registering Nortel 20XX and 11XX IP telephones 77BCM 4.0 Telephony Device Installation GuideIf DHCP = 0SET IP <IP address> The set IP

78 Chapter 9 Registering Nortel 20XX and 11XX IP telephonesN0060609N0060609After you have entered all the configuration information, the telephone att

Chapter 9 Registering Nortel 20XX and 11XX IP telephones 79BCM 4.0 Telephony Device Installation GuideProgramming note: To display the configuration i

8 ContentsN0060609N0060609BRIM wiring chart and switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Index . . . . . . . . . . .

80 Chapter 9 Registering Nortel 20XX and 11XX IP telephonesN0060609N0060609To deregister a IP telephone from the IP record1 You can access the deregis

81BCM 4.0 Telephony Device Installation GuideChapter 10Relocating telephonesThe following explains how you can physically move a telephone within the

82 Chapter 10 Relocating telephonesN0060609N00606093 Move the telephone: Unplug the telephone, and plug it in again at another location. It can take u

Chapter 10 Relocating telephones 83BCM 4.0 Telephony Device Installation Guide3 Reinstall the telephone at the new location, and reconfigure the telep

84 Chapter 10 Relocating telephonesN0060609N0060609

Appendix A ASM8, ASM8+, and GASM wiring chart and switch settings 85BCM 4.0 Telephony Device Installation GuideAppendix AASM8, ASM8+, and GASM wiring

86 Appendix A ASM8, ASM8+, and GASM wiring chart and switch settingsN0060609N0060609— 34 No connection Red-Brown9 No connection Brown-Red...—

Appendix B DSM16 and DSM32 wiring charts and switch settings 87BCM 4.0 Telephony Device Installation GuideAppendix BDSM16 and DSM32 wiring charts and

88 Appendix B DSM16 and DSM32 wiring charts and switch settingsN0060609N0060609631 Tip Red-Blue6 Ring Blue-Red732 Tip Red-Orange7 Ring Orange-Red833 T

Appendix C DTM wiring chart and switch settings 89BCM 4.0 Telephony Device Installation GuideAppendix CDTM wiring chart and switch settingsThe digital

New in this release 9BCM 4.0 Telephony Device Installation GuideNew in this releaseThe following section details what is new in Business Communication

90 Appendix C DTM wiring chart and switch settingsN0060609N0060609

Appendix D BRIM wiring chart and switch settings 91BCM 4.0 Telephony Device Installation GuideAppendix DBRIM wiring chart and switch settingsThe digit

92 Appendix D BRIM wiring chart and switch settingsN0060609N0060609

93BCM 4.0 Telephony Device Installation GuideIndexNumerics2-way DID, PRI 493-port switchrelocating IP telephones 827208(North America only) 1973

94 IndexN0060609N0060609display keys, configuration 75display network name 47DNauto-assign IP telephones 78hunting. See multi-line hunt 46DNsd

Index 95BCM 4.0 Telephony Device Installation Guidecapability packages 53clock source 51clocking 51compared to analog 43data transmission spee

96 IndexN0060609N0060609RregisterIP telephones 78Registration Disabled 78regulatory information 2related publications 15relocatingIP telephone