Avaya Communication Server 1000 IP Phones Fundamentals Bedienungsanleitung

Nortel Communication Server 1000IP Phones FundamentalsRelease: UNIStim 3.x for Rls 5.x and 6.0Document Revision: 05.06www.nortel.comNN43001-368.

10Ethernet statistics 240IP Networking Statistics 241ICMP Statistics 242Audio Connection Data 242USB Headset Data 244Telchemy VQMon 244PC System Infor

100 Nortel IP Audio Conference Phone 2033Procedure 19Changing the TN of an existing IP Audio Conference Phone 2033Step Action1 Repower the IP Audio Co

Connecting an extension microphone 101Step Action1 Obtain the node and TN information of the phone you want toreplace.2 Disconnect the IP Audio Confer

102 Nortel IP Audio Conference Phone 2033A maximum of two microphone jacks are supported on the IPAudio Conference Phone 2033.2 Connect the microphone

103.Nortel IP Phone 2007ContentsThis section contains the following topics:•“Introduction” (page 103)• “Description” (page 104)•“Components and functi

104 Nortel IP Phone 2007• Procedure 26 “Replacing an IP Phone 2007” (page 120).• Procedure 27 “Removing an IP Phone 2007 from service” (page 121).If p

Components and functions 105Keys and functionsTable 21 "IP Phone 2007 keys and functions" (page 105) lists the keysand functions for the IP

106 Nortel IP Phone 2007Table 21IP Phone 2007 keys and functions (cont’d.)Key FunctionNavigation keys Use the navigation keys to scroll through menus

Components and functions 107Local Tools menuTap the Tools icon to access the Local Tools menu. Table 23 "Local Toolsmenu" (page 107) shows t

108 Nortel IP Phone 2007Table 23Local Tools menu (cont’d.)Display settings Use Display settings tools to alter display physical settings includingbrig

Touch panel 109Calibrate the touch panelCalibrate the touch panel through the Tools menu, which enables you tofine-tune the touch panel. You are promp

11Expansion Module for IP Softphone 2050 269Contents 269Description 269Features 270Display characteristics 270Configuration 271Installation 272Operati

110 Nortel IP Phone 2007Tap the YES soft key to retry the calibration or tap the NOsoft key to abandon the calibration and return to the maindisplay.-

Display characteristics 111Table 24Character key mappingsKeyGenerates1_-.!@$%&+12abcABC23defDEF34ghiGHI45jklJKL56mnoMNO67pqrsPQRS78tuvTUV89wxyzWXY

112 Nortel IP Phone 2007Figure 19IP Phone 2007 display areasThe display may differ from the above example.To extend the life of the LCD panel, the pan

Display characteristics 113receive an incoming call, pick up the handset, or press the hands freeor headset key.If the toolbar at the bottom of the IP

114 Nortel IP Phone 2007Figure 20 "IP Phone 2007 Application area" (page 114) shows the detail ofthe Application area.Figure 20IP Phone 2007

Display characteristics 115• date and time information or Call Timer (if provisioned in the Telephoneoptions menu)• set informationSoft key label disp

116 Nortel IP Phone 2007Figure 21IP Phone 2007 Tools/Navigation areaPackage componentsThe IP Phone 2007 includes integrated support for a number of LA

Installation and configuration 117Table 26IP Phone 2007 component list (cont’d.)ComponentProduct codeHandset cord (charcoal) N0089571 / N0212463Footst

118 Nortel IP Phone 2007• Ensure the host Call Server is equipped with a Signaling Server thatruns the Line TPS application.• If you are not using Pow

Redeploying an IP Phone 2007 119the IP Phone 2007 using Element Manager, see ElementManager System Reference - Administration (NN43001-632).--End--Con

12Display characteristics 298Self-labeled line/programmable feature key label display 299Information line display 299Context-sensitive soft key label

120 Nortel IP Phone 2007During the reboot sequence of a previously configured IPPhone, the IP Phone 2007 displays the existing node numberfor approxim

Removing an IP Phone 2007 from service 121Enter the same TN and Node Number as the IP Phone 2007 youreplaced. The system associates the new IP Phone 2

122 Nortel IP Phone 2007Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. Al

123.Nortel IP Phone 1210ContentsThis section contains the following topics:•“Introduction” (page 123)• “Description” (page 124)•“Components and functi

124 Nortel IP Phone 1210If power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Parame

Components and functions 125Components and functionsThis section describes the following components and functions of the IPPhone 1210:• “Keys and func

126 Nortel IP Phone 1210Table 27IP Phone 1210 keys and functions (cont’d.)Key FunctionEnter key Press the Enter key, at the center of the Navigation k

Components and functions 127— On-hook Default Path— Live Dial Pad— Normal Mode Indication— Caller ID display order• Password Administration— Station C

128 Nortel IP Phone 1210To make a selection, press the number associated with the menu item, or usethe navigation keys to scroll through the menu item

Display characteristics 129Figure 23IP Phone 1210 display areasCleaning the IP Phone display screenGently wipe the IP Phone display screen with a soft

13Nortel IP Phone 1150E 331Contents 331Introduction 331Description 332Components and functions 334Services menu 337Local Tools menu 338Features 339Dia

130 Nortel IP Phone 1210state turns on. The icon remains in the on state until you press this featurekey again. This action cancels the enabled featur

Installation and configuration 131Table 31IP Phone 1210 components list (cont’d.)Component250 VAC, Option 11C Standard European power cord, Other EMEA

132 Nortel IP Phone 1210CAUTIONEnsure that the protective rubber cap on the AccessoryExpansion Module (AEM) port is in place when the port is notin us

Installation and configuration 133Connecting the componentsUse Procedure 29 “Connecting the components” (page 133) to connect thecomponents for the IP

134 Nortel IP Phone 12102 Connect the handset:a Plug the end of the handset cord with the short straightsection into the handset.b Plug the other end

Installation and configuration 1356 Connect the other end of the cable to your LAN Ethernetconnection. The LAN LED on the back of the IP Phone lightsw

136 Nortel IP Phone 1210The IP Phone is configured for automatic provisioning by default. Formore information about provisioning the IP Phone automati

Removing an IP Phone 1210 from service 1377 Click OK to save and accept changes.--End--Replacing an IP Phone 1210ATTENTIONTwo IP Phones cannot share t

138 Nortel IP Phone 1210Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. Al

139.Nortel IP Phone 1220ContentsThis section contains the following topics:•“Introduction” (page 139)• “Description” (page 140)•“Components and functi

14Installation and configuration 364Before you begin 365First-time installation 365Configuring the IP Phone 1165E 365Connecting the components 366Star

140 Nortel IP Phone 1220If power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Parame

Components and functions 141Components and functionsThis section describes the following components and functions of the IPPhone 1220:• “Keys and func

142 Nortel IP Phone 1220Table 32IP Phone 1220 keys and functions (cont’d.)Key FunctionContext-sensitive soft keys(self-labeled)Context-sensitive soft

Components and functions 143Table 32IP Phone 1220 keys and functions (cont’d.)Key FunctionMute Press the Mute key to listen to the calling party witho

144 Nortel IP Phone 1220You can customize the IP Phone features to meet user requirements. Formore information, see the IP Phone 1220 User Guide (NN43

Display characteristics 145FeaturesThe IP Phone 1220 supports the following telephony features:•four programmable line (DN)/feature keys (self-labeled

146 Nortel IP Phone 1220Figure 26IP Phone 1220 display areasCleaning the IP Phone display screenGently wipe the IP Phone display screen with a soft, d

Package components 147• user-entered digits• date and time information (if the IP Phone is in an idle state) or CallTimer (if provisioned in the Telep

148 Nortel IP Phone 1220Table 35Package components• IP Phone 1220• handset• handset cord•footstand• 2.1 m (7-ft) CAT5-e Ethernet cable•number plate an

Installation and configuration 149Installation and configurationThe following sections provide a step-by-step guide to install and configurethe IP Phon

15Live Dialpad 399Normal Mode Indication 399Caller ID display order 400Languages 400Screen Saver Slideshow IP Phone 2007 402Screen Saver Slideshow for

150 Nortel IP Phone 1220Configuring the IP Phone 1220Use Procedure 33 “Configuring the IP Phone” (page 150) to configure theIP Phone 1220 for the first

Installation and configuration 151Figure 27 "IP Phone 1220 connections" (page 151) shows the IPPhone 1220 connections.Figure 27IP Phone 1220

152 Nortel IP Phone 1220c Set up the headset according to the instructions included withthe headset.4 Connect the global power supply (optional).The I

Redeploying an IP Phone 1220 153b Ensure all cables are properly routed and the IP Phone isfunctioning.c Make small marks on the wall where you want t

154 Nortel IP Phone 1220Step Action1 Repower the IP Phone 1220.During the reboot sequence of a previously-configured IPPhone, the IP Phone 1220 displa

Removing an IP Phone 1220 from service 1553 Follow “Configuring the IP Phone 1220” (page 150) to installthe IP Phone 1220. To configure the IP Phone,

156 Nortel IP Phone 1220Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. Al

157.Nortel IP Phone 1230ContentsThis section contains the following topics:•“Introduction” (page 157)• “Description” (page 158)•“Components and functi

158 Nortel IP Phone 1230If power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Parame

Components and functions 159Components and functionsThis section describes the following components and functions of the IPPhone 1230:• “Keys and func

16Diagnostics 480Local Tools menu for IP Phone 1165E 482Local Tools menu for IP Phone 1110, IP Phone 1210, IP Phone 1220, and IPPhone 1230 487Provisio

160 Nortel IP Phone 1230Table 37IP Phone 1230 keys and functions (cont’d.)Key FunctionContext-sensitive soft keys(self-labeled)Context-sensitive soft

Components and functions 161Table 37IP Phone 1230 keys and functions (cont’d.)Key FunctionMutePress the Mute key to listen to the calling party withou

162 Nortel IP Phone 1230— Normal Mode Indication— Caller ID display order•Password Administration•Virtual Office Login and Virtual Office Logout (if V

Display characteristics 163FeaturesThe IP Phone 1230 supports the following telephony features:•20 programmable line (DN)/feature keys (self-labeled)

164 Nortel IP Phone 1230Figure 29IP Phone 1230 display areasCleaning the IP Phone display screenGently wipe the IP Phone display screen with a soft, d

Package components 165• feature prompt strings• user-entered digits• date and time information (if the IP Phone is in an idle state) or CallTimer (if

166 Nortel IP Phone 1230Table 40Package components• IP Phone 1230• handset• handset cord•footstand• 2.1 m (7-ft) CAT5-e Ethernet cable•number plate an

Installation and configuration 167Installation and configurationThe following sections provide a step-by-step guide to install and configurethe IP Phon

168 Nortel IP Phone 1230Configuring the IP Phone 1230Use Procedure 38 “Configuring the IP Phone 1230” (page 168) toconfigure the IP Phone 1230 for the

Installation and configuration 169Figure 30 "IP Phone 1230 connections" (page 169) shows the IPPhone 1230 connections.Figure 30IP Phone 1230

17Enable HID Commands 564Headset Type 564USB audio support 564Nortel USB adapters 565USB Analog Terminal Adapter 565Wireless USB headsets 566USB audio

170 Nortel IP Phone 1230c Set up the headset according to the instructions included withthe headset.4 Connect the global power supply (optional).The I

Redeploying an IP Phone 1230 171b Ensure all cables are properly routed and the IP Phone isfunctioning.c Make small marks on the wall where you want t

172 Nortel IP Phone 1230Step Action1 Repower the IP Phone 1230.During the reboot sequence of a previously-configured IPPhone, the IP Phone 1230 displa

Removing an IP Phone 1230 from service 1733 Follow “Configuring the IP Phone 1230” (page 168) to installthe IP Phone 1230. To configure the IP Phone,

174 Nortel IP Phone 1230Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. Al

175.Nortel IP Phones 1200 Series LCDExpansion ModuleContentsThis section contains the following topics:•“Description” (page 175)•“Features” (page 179)

176 Nortel IP Phones 1200 Series LCD Expansion ModuleThe IP Phones support up to four LCD Expansion Modules. With four LCDExpansion Modules, the IP Ph

Description 177ConfiguredLCD ExpansionModuleKeys AttachedLCD ExpansionModulesDescriptionrange (44 to 55) displays on thesecond LCD Expansion Module.Th

178 Nortel IP Phones 1200 Series LCD Expansion ModuleConfiguredLCD ExpansionModuleKeys AttachedLCD ExpansionModulesDescription3The fourth range does n

Features 179ConfiguredLCD ExpansionModuleKeys AttachedLCD ExpansionModulesDescription1The first range (32 to 43)appears on the first page ofLCD Expans

18Expansion Module for IP Phones 657Downloading and configuring fonts 658802.1Q VLAN description 663Contents 663Introduction 663Description 664IP Phon

180 Nortel IP Phones 1200 Series LCD Expansion Module• A desk-mount bracket and structural base plate connects the LCDExpansion Module to an IP Phone

Configuration 181Table 45LD 11—Configure the IP Phones 1200 Series LCD Expansion Module (cont’d.)Prompt Response DescriptionTYPE 1220/1230 For IP Phon

182 Nortel IP Phones 1200 Series LCD Expansion ModuleTable 45LD 11—Configure the IP Phones 1200 Series LCD Expansion Module (cont’d.)Prompt Response D

IP Phones 1200 Series LCD Expansion Module startup initialization 183Step Action1 Remove the IP Phone from the stand by pulling the IP Phoneaway from

184 Nortel IP Phones 1200 Series LCD Expansion ModulePhase DescriptionIf the LCD Expansion Module display does not light up, orlights up and then goes

Operating parameters 185If you configure only one LCD Expansion Module in LD 11, but two, three,or four LCD Expansion Modules are detected on an IP Ph

186 Nortel IP Phones 1200 Series LCD Expansion Modulematch the administered configuration. When a second LCD ExpansionModule is detected, the TPS chan

Services key operation 187If you configure four LCD Expansion Modules in LD 11 but two LCDExpansion Modules respond, the TPS assigns keys 32 to 79 to

188 Nortel IP Phones 1200 Series LCD Expansion ModuleLED testThe IP Phone and the LCD Expansion Module LEDs are configured to on.The display area is c

Firmware 189FirmwareThe LCD Expansion Module firmware is not downloadable. If the LCDExpansion Module firmware must be upgraded or changed, the LCDExp

19.New in this releaseThe following sections detail what’s new in IP Phones Fundamentals(NN43001-368) for Nortel Communication Server 1000 (CS 1000).B

190 Nortel IP Phones 1200 Series LCD Expansion ModuleNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright ©

191.Nortel IP Softphone 2050ContentsThis section contains the following topics:•“Introduction” (page 191)• “Description” (page 192)•“Components” (page

192 Nortel IP Softphone 2050This section contains the following procedures:•Procedure 57 “Configuring an IP Softphone 2050 ” (page 226).• Procedure 64

Description 193• directory capabilities stored locally on the PC or linked to externaldirectories, such as LDAP, Microsoft Outlook, and Windows Addres

194 Nortel IP Softphone 2050Additional featuresThe IP Softphone 2050 supports the following additional features:•Call Duration Timer•ability to change

Components 195For more information about IP Softphone 2050 features and the IPSoftphone 2050 Expansion Module, see IP Softphone 2050 User Guide(NN4311

196 Nortel IP Softphone 2050Figure 311140 Call Control windowTable 48 "Call Control window elements and functions" (page 196) lists theeleme

Components 197Table 48Call Control window elements and functions (cont’d.)Element FunctionRelease Click the Release key to end an active call.Line key

198 Nortel IP Softphone 2050Table 48Call Control window elements and functions (cont’d.)Element FunctionSend/EnterPress the Send/Enter key, at the cen

Display characteristics 199• keypad dialing keys display• feature keys displayInformation display areaThe information display area can contain four li

Nortel Communication Server 1000Release: UNIStim 3.x for Rls 5.x and 6.0Publication: NN43001-368Document release date: 30 April 2010Copyright © 2003-2

20 New in this releaseThe IP Phone 1165E is a color display version of the IP Phone 1140E withtwo additional feature key buttons. For more information

200 Nortel IP Softphone 2050USB audio adaptersThe USB audio adapter enables the user to speak and hear callers andalso provides call control features,

Display characteristics 201• network voice data flow processing• voice quality improvement• Dual-tone Multifrequency•Telchemy VQMon libraryFor more in

202 Nortel IP Softphone 2050Echo cancellationEcho can generate electrically when an impedance mismatch occurs,or can generate acoustically by feedback

Display characteristics 203packetization implementation from within the Voice Gateway Media Card)is implemented in software for the IP Softphone 2050.

204 Nortel IP Softphone 2050TPS does not reply, the same packet is sent without 802.1Q/p. If theTPS replies, then 802.1Q/p is not used.To prevent impr

Licenses 205ATTENTIONVLAN IDThe default VLAN ID value in Windows is 0. This can be overwritten for NetworkInterface Cards (NIC) that support 802,1Q. T

206 Nortel IP Softphone 2050scheme fails then the IP Softphone 2050 disconnects from the Call Serverunless you are on an active call, in which case th

Licenses 207• The IP Softphone 2050 requires a connection to the License Server, acached license, or time remaining for the evaluation period to place

208 Nortel IP Softphone 2050License ServerThe License Server Manager and the vendor daemon make up theLicense Server system. The License Server Manage

Licenses 209VENDOR line in counted.lic fileVENDOR nortelip PORT=10522050 client side changes are no longer requiredLicense Server componentsThe License

Revision history 21February 2009Standard 04.06. This document is up-issued to changeCAT5 to CAT5e cable, which is currently shipped with IPPhones.Janu

210 Nortel IP Softphone 20505 Click Next.6 Choose the Installation Path of the target directory for theLicense Server component files.A Confirmation w

Licenses 211Before you continue with the following steps, Nortel recommendsthat you shut down your license server.6 To shut down your license server,

212 Nortel IP Softphone 2050Manual serverIf the server is run as "manual server” a console window appears on thedesktop, which displays the outpu

Licenses 213The format of the SERVER line is:SERVER host hostid [port]For more information, see Table 49 "License file" (page 213).Table 49L

214 Nortel IP Softphone 2050• Procedure 53 “Verifying an IP Softphone 2050 registers with theLicense Server” (page 218)• Procedure 54 “Validating conn

Licenses 215Procedure 48Verifying Config ServicesStep Action1 Launch the lmtools.exe utility.The LMTools Graphical User Interface (GUI) opens.2 Click t

216 Nortel IP Softphone 2050Figure 34Servicelog.log file window--End--You can also view logs for all IP Softphone 2050 clients that hold licenses.Proc

Licenses 217Procedure 51Viewing System SettingsStep Action1 Launch the lmtools.exe utility.The LMTools Graphical User Interface (GUI) opens.2 Click th

218 Nortel IP Softphone 2050Figure 35License Server DNS information--End--Procedure 53Verifying an IP Softphone 2050 registers with the License Server

Licenses 219Figure 36IP Softphone registered with the License Server--End--If the IP Softphone 2050 loses communication with the License Serverthe fol

22 New in this releaseDecember 2007Standard 03.01. This document is up-issued to supportCommunication Server 1000 Release 5.5.December 2007Standard 02

220 Nortel IP Softphone 2050Figure 37IP Softphone 2050 not registered with the License ServerIf the License Type field displays "Cached License&q

Licenses 2213 Validate License Server settings. Use one of the followingoptions to open the Settings window:• From the Windows operating system:— Sele

222 Nortel IP Softphone 2050Key number assignmentsThe IP Softphone 2050 has 6 keys that present 12 feature keys, with 6 oneach feature key page. The k

Minimum system requirements 223Table 50IP Softphone 2050 soft keys (cont’d.)Prompt Response DescriptionKey 20RGANULRing Again keyRemoves function or f

224 Nortel IP Softphone 2050• Universal Serial Bus (USB) port (version 1.1 or 2.0)• USB Audio adapter•For information about supported operating system

Before you begin 225Table 51IP Softphone 2050 package components (cont’d.)Component CodeNortel Mobile USB Headset Adapter (no headset) NTEX14MANortel

226 Nortel IP Softphone 20505 A DHCP server and DHCP relay agents, if required, must alsobe installed, configured, and running.--End--First-time insta

Installing or upgrading the IP Softphone 2050 227driver software . During the installation, you are prompted tosupply the original Windows CD-ROM so W

228 Nortel IP Softphone 2050ATTENTIONBefore you upgrade an IP Softphone 2050, record the information found in theServer window. You may require this i

Installing or upgrading the IP Softphone 2050 2295 Click New.6 Enter a name for this policy.For example, Office distribution.7 Press Enter.8 Click Pro

Subject 23March 2006Standard 12.00. This document is up-issued to support CS1000 Release 4.5. This document is up-issued to includeupdated content for

230 Nortel IP Softphone 205014 Click Assigned.15 Click OK.The package lists in the right pane of the Group Policy window.16 Close the Group Policy sna

Installing or upgrading the IP Softphone 2050 23114 Click Published.15 Click OK.The package lists in the right pane of the Group Policy window.16 Exit

232 Nortel IP Softphone 20508 Press + beside Software Settings that contains the Softwareinstallation item with which you deployed the package.9 Click

Installing or upgrading the IP Softphone 2050 2331. Click Immediately uninstall the software from users andcomputers.2. Click OK.Or1. Click Allow user

234 Nortel IP Softphone 2050— e reinstalls a file if it is missing or if an equivalent or older versionof the file is present on the user’s system— c

Installing or upgrading the IP Softphone 2050 235Use Procedure 65 “Removing IP Softphone 2050 (Version 1)” (page235) to uninstall IP Softphone 2050 (V

236 Nortel IP Softphone 2050a Wait until the Welcome to the Install Shield Wizard for theNortel IP Softphone 2050 screen appears.b Press Tab to select

Redeploying the IP Softphone 2050 2378 Click OK.--End--To verify Windows QoS Packet Scheduler is installed, go to Control Panel> Network Connection

238 Nortel IP Softphone 2050Procedure 69Redeploying the TN of an existing IP Softphone 2050Step Action1 Exit the IP Softphone 2050 application.2 Resta

Maintenance 239• “Ethernet statistics” (page 240)• “IP Networking Statistics” (page 241)• “ICMP Statistics” (page 242)•“Audio Connection Data” (page 2

24 New in this release• Nortel IP Softphone 2050• Nortel Mobile Voice Client 2050 for Personal Digital Assistants (PDA)• Nortel IP Phone 1110•Nortel I

240 Nortel IP Softphone 2050• Server Name• Node• Large System TN•TN• Server Port• Server Type• Number of Retries•Symposium Status•Modem Status• Listen

Maintenance 241• DHCP Status• Current IP Address• Subnet Mask•Default GatewayATTENTIONA maximum of 5 IP addresses display but it is possible to assign

242 Nortel IP Softphone 2050ICMP StatisticsICMP Statistics display information regarding the Internet Control MessageProtocol for the PC. ICMP message

Maintenance 243• Time of Connection• Codec Used• Frames per Packet•Local/Remote RTP Port Used• Local/Remote RTCP Port Used• RTCP Type of Service (ToS)

244 Nortel IP Softphone 2050• Noise Reduction Level• Microphone Auto Gain Control Status• SRTP Status for Last Call (Enabled/Disabled)USB Headset Data

Maintenance 245PC System InformationPC System Information displays information related to hardware, theOperation System, and computer names. The follo

246 Nortel IP Softphone 2050Personal Call Recording DataThe IP Softphone 2050 allows a Nortel-certified third party call recordingapplication to recor

247.Nortel Mobile Voice Client 2050ContentsThis section contains the following topics:•“Introduction” (page 247)• “Description” (page 248)•“System req

248 Nortel Mobile Voice Client 2050DescriptionMobile Voice Client (MVC) 2050 adds wireless IP Phone services to theconvenience of Personal Digital Ass

Application software 249• four call-processing keys—Hold— Goodbye— Mute— Answer• volume Up/Down keys• navigation keys•online help•12-button dialpad• m

Subject 25• Software Input Output Reference - Maintenance (NN43001-711)• Central Answering Position Implementation Guide (NN43011-501)• IP Phone 1110

250 Nortel Mobile Voice Client 2050ClearTypeMVC 2050 uses a special screen font which requires that MicrosoftClearType®be enabled on your PDA. ClearTy

MVC 2050 Call Handling screen 251When the PDA is used in handsfree mode, without a headset, the PDAmicrophone picks up sounds from the speaker, which

252 Nortel Mobile Voice Client 2050Programmable line/feature keysSix programmable line/feature keys are located on the right side of theskin. They are

MVC 2050 Call Handling screen 253The System settings window provides access to settings for memory,power, remove programs, screen and regional setting

254 Nortel Mobile Voice Client 2050Macros Select Macros from the Keys > Features submenu to accessmacros (also available through the Settings >

MVC 2050 Call Handling screen 255• display• Call Handling icons• Toolbar icons•Menu Bar icons• retractable toolbar• Message Waiting light• System Inpu

256 Nortel Mobile Voice Client 2050Toolbar iconsThe retractable toolbar contains icons, which are not present on theremainder of the display. The icon

Operation 257The MVC 2050 application enables the keyboard to act like a dialpad,interpreting the alphabetical keys as numbers. For example, J, K, or

258 Nortel Mobile Voice Client 2050ATTENTIONPDA vendors offer two types of rechargeable battery: standard andextended-life. The extended-life battery

MVC 2050 removal 259Procedure 73Installing MVC 2050Step Action1 Synchronize the PC and PDA. See Procedure 72 “Synchronizinga PDA with a desktop PC usi

26 New in this releaseCD-ROMTo obtain Nortel documentation on CD-ROM, contact your Nortel customerrepresentative.Nortel Communication Server 1000IP Ph

260 Nortel Mobile Voice Client 20508 Select Yes. Your PDA restarts and MVC 2050 has beenremoved.--End--ConfigurationMVC 2050 has a flexible interface w

Configuration 261Server connected indicates that MVC 2050 has successfully connectedto the server. It means that MVC 2050 received the Assign Terminal

262 Nortel Mobile Voice Client 2050Procedure 75Enabling Auto-CreateStep Action1 Select Settings.2 Select Hardware ID.3 Select Auto-Create.--End--Table

Configuration 263Dialing formatsDialing Locations settings set the dialing rules to be applied to properlyroute a call when an end user dials a number

264 Nortel Mobile Voice Client 2050Sound files and sound settings are not saved when Profiles are saved,so the use must program the sounds. Up to thre

Configuration 265If you experience broken or choppy speech at either end of the call, orthe dial tone sounds choppy, use the volume controls on the MV

266 Nortel Mobile Voice Client 2050Listener IPUse the Listener IP screen to override the port assignments when there isa conflicting application on th

MVC 2050 and WLAN 267Once you have selected a macro name, tap the down arrow in the Keysdrop-down list to select a key to add to the macro. Press the

268 Nortel Mobile Voice Client 2050Audio quality is affected by the distance from the AP and enclosed spaces.Audio quality is also affected by using B

269.Expansion Module for IP Softphone2050ContentsThis section contains the following topics:•“Description” (page 269)•“Features” (page 270)•“Display c

27.How to get HelpThis chapter explains how to get help for Nortel products and services.Getting help from the Nortel Web siteThe best way to get tech

270 Expansion Module for IP Softphone 2050Figure 39IP Softphone 2050 with Expansion ModuleFeaturesThe Expansion Module provides the following features

Configuration 271ConfigurationUse LD 11 to configure the Expansion Module 2050.Table 55LD 11 - Configure the Expansion ModulePrompt Response Descriptio

272 Expansion Module for IP Softphone 2050InstallationThe Expansion Module 2050 can dock to the right side or the left sideof the IP Softphone 2050 ma

273.Nortel IP Phone 1110ContentsThis section contains the following topics:•“Introduction” (page 273)• “Description” (page 274)•“Components and functi

274 Nortel IP Phone 1110• Procedure 79 “Replacing an IP Phone 1110” (page 288)• Procedure 80 “Removing an IP Phone 1110 from service” (page 289)Descri

Components and functions 275Components and functionsThis section describes the following components and functions of the IPPhone 1110• “Keys and funct

276 Nortel IP Phone 1110Table 56IP Phone 1110 keys and functions (cont’d.)Key FunctionEnter Press the Enter key, at the center of the Navigation key c

Features 277• Test Local Mode and Resume Local Mode (if Branch Office isconfigured)• Password AdminYou can customize the IP Phone features to meet use

278 Nortel IP Phone 1110For more information about context-sensitive soft keys, see Featuresand Services Fundamentals (NN43001-106).•volume control ke

Package components 279returning the soft key label to its original state. Use the More soft key tonavigate through the layers of functions. If only fo

28 How to get HelpGetting help from a specialist by using an Express Routing CodeTo access some Nortel Technical Solutions Centers, you can use anExpr

280 Nortel IP Phone 1110• number plate and lens•Getting Started CardTable 60 "IP Phone 1110 components list" (page 280) lists the IP Phone11

Installation and configuration 281Installation and configurationThe following sections provide a step-by-step guide to install and configurethe IP Phon

282 Nortel IP Phone 1110Procedure 76Configuring the IP Phone 1110Step Action1 Configure a virtual loop on the Call Server using LD 97.For more informat

Installation and configuration 283Figure 42Release the IP Phone 1110 from the stand2 Pull upward on the center catch and remove the stand cover, asind

284 Nortel IP Phone 1110phone. Form a small bend in the cable, and then thread theglobal power supply cord through the channels in the stand.WARNINGUs

Installation and configuration 285Although a headset cord channel appears on the base of theIP Phone 1110, the IP Phone 1110 does not support a headse

286 Nortel IP Phone 1110Complete steps 1 to 6, as needed, before wall-mounting the IPPhone.7 Wall-mount your phone (optional). Use Method A or Method

Redeploying an IP Phone 1110 287Startup sequenceWhen an IP Phone 1110 connects to the network, it must perform a startupsequence. The elements of the

288 Nortel IP Phone 11102 If the node password is enabled and NULL, choose one of thefollowinga Disable the password.b Set the password as non-NULL.3

Removing an IP Phone 1110 from service 289Removing an IP Phone 1110 from serviceProcedure 80Removing an IP Phone 1110 from serviceStep Action1 Disconn

29.Nortel IP Phone 2001ContentsThis section contains the following topics:•“Introduction” (page 29)• “Description” (page 30)•“Components and functions

290 Nortel IP Phone 1110Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. Al

291.Nortel IP Phone 1120EContentsThis section contains the following topics:•“Introduction” (page 291)• “Description” (page 292)•“Components and funct

292 Nortel IP Phone 1120EIf power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Param

Components and functions 293Keys and functionsTable 61 "IP Phone 1120E keys and functions" (page 293) lists the keysand functions for the IP

294 Nortel IP Phone 1120ETable 61IP Phone 1120E keys and functions (cont’d.)Key FunctionShift/Outbox The Shift/Outbox key is a fixed key that is reser

Components and functions 295Table 62Services menuServices Press the Services key to access the following items•Telephone Options— Volume Adjustment— C

296 Nortel IP Phone 1120ETable 63Local Tools menuPress the Services key twice to access the Local Tools menu. The followingitems appear in the Local T

Dialpad entry 297— Copy—Expand•five call-processing fixed keys— Mute— Handsfree— Goodbye— Headset— HoldFor more information about the Expansion Module

298 Nortel IP Phone 1120ETable 64Character key mappingsKeyGenerates1_-.!@$%&+12abcABC23defDEF34ghiGHI45jklJKL56mnoMNO67pqrsPQRS78tuvTUV89wxyzWXYZ9

Display characteristics 299Self-labeled line/programmable feature key label displayThe feature key label area displays a 10-character string for each

3.ContentsNew in this release 19Features 19Navigation 19Revision history 20Subject 23How to get Help 27Getting help from the Nortel Web site 27Getting

30 Nortel IP Phone 2001If power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Paramet

300 Nortel IP Phone 1120EUse the More soft key to navigate through the layers of functions. If onlyfour functions are assigned to the soft keys, the M

Installation and configuration 301Table 66IP Phone 1120E components list (cont’d.)Component Product codeHandset cord, Charcoal NTYS10AA70Footstand kit

302 Nortel IP Phone 1120EBefore you beginBefore installing the IP Phone 1120E, complete the followingpre-installation checklist• Ensure one IP Phone 1

Installation and configuration 3032 Configure the IP Phone 1120E on the Call Server using LD 11.At the prompt, enter the followingREQ:newTYPE: 1120For

304 Nortel IP Phone 1120EFigure 48Release the IP Phone 1120E from the stand2 Remove the stand cover. Pull upward on the center catch andremove the sta

Installation and configuration 305WARNINGUse your IP Phone 1120E with the approved Nortelglobal power supply (model number NTYS17xxE6).The IP Phone 11

306 Nortel IP Phone 1120EFigure 51Cable routing tracks5 Install the Ethernet cable. Connect one end of the suppliedEthernet cable to the back of your

Installation and configuration 3078 Wall-mount your phone (optional). Use Method A or Method B towall-mount the IP Phone. See Method A—using the mount

308 Nortel IP Phone 1120EThe IP Phone is configured for automatic provisioning by default. Formore information about provisioning the IP Phone automat

Removing an IP Phone 1120E from service 3094 Enter the password at the password screen and press OK.A TN screen displays.To obtain the password, enter

Components and functions 31Keys and functionsTable 1 "IP Phone 2001 keys and functions" (page 31) describes the IPPhone 2001 keys and functi

310 Nortel IP Phone 1120EIf the IP Phone 1120E was automatically configured, the DHCPlease expires and the IP address returns to the available pool.2

311.Nortel IP Phone 1140EContentsThis section contains the following topics:•“Introduction” (page 311)• “Description” (page 312)•“Components and funct

312 Nortel IP Phone 1140E• Procedure 88 “Changing the TN of an existing IP Phone 1140E” (page328).• Procedure 89 “Replacing an IP Phone 1140E” (page 3

Components and functions 313Components and functionsThis section describes the following components of the IP Phone 1140E•“Keys and functions” (page 3

314 Nortel IP Phone 1140ETable 67IP Phone 1140E keys and functions (cont’d.)Key FunctionNavigation keysUse the Navigation keys to scroll through menus

Components and functions 315Table 67IP Phone 1140E keys and functions (cont’d.)Key FunctionVolume control keysUse the Volume control keys to adjust th

316 Nortel IP Phone 1140E— Name Display Format— Live Dialpad•Virtual Office Login and Virtual Office Logout (if Virtual Office is configured)• Test Lo

Dialpad entry 317Supports up to 12 DNs or features on 2 pages. Use the Shift/Outboxkey to access the second page of DNs or features.•four context-sens

318 Nortel IP Phone 1140EFor example, if you press the 5 key repeatedly, the followingcharacters are displayed, one at a time:j -> k -> l ->

Display characteristics 319Figure 53IP Phone 1140E display areaSelf-labeled line/programmable feature key label displayThe feature key label area disp

32 Nortel IP Phone 2001— Set Info— Diagnostics— Ring type— Call Timer— Live Dialpad— Normal Mode indication— Caller ID display order•Password Admin— S

320 Nortel IP Phone 1140EContext-sensitive soft key label displayThe context-sensitive soft key label has a maximum of seven characters.Each soft key

Package components 321Table 72IP Phone 1140E component listComponent Product codeIP Phone 1140E with icon keycaps (Graphite) NTYS05ACIP Phone 1140E wi

322 Nortel IP Phone 1140EInstallation and configurationThe following sections provide a step-by-step guide to install and configurethe IP Phone 1140E•

Installation and configuration 323Procedure 86Configuring the IP Phone 1140EStep Action1 Configure a virtual loop on the Call Server using LD 97.For mo

324 Nortel IP Phone 1140EFigure 54Release the IP Phone 1140E from the stand2 Remove the stand cover. Pull upward on the center catch andremove the sta

Installation and configuration 325WARNINGUse your IP Phone 1140E with the approved Nortelglobal power supply (model number NTYS17xxE6).The IP Phone 11

326 Nortel IP Phone 1140EFigure 57Cable routing tracks5 Install the headset (optional). If you are installing a headset,plug the connector into the RJ

Installation and configuration 327CAUTIONDamage to EquipmentDo not plug any device into your IP Phone 1140EEthernet port other than an IEEE 802.3 Ethe

328 Nortel IP Phone 1140EWhen you complete the IP Phone connection, you must connect the phoneto the network. See “Dynamic Host Configuration Protocol

Replacing an IP Phone 1140E 329Step Action1 Repower the IP Phone 1140E.During the reboot sequence of a previously configured IP Phone,the IP Phone 114

Display characteristics 33— Goodbye—HoldDisplay characteristicsAn IP Phone 2001 has two display areas:• “Information line display” (page 33)• “Soft ke

330 Nortel IP Phone 1140E3 Follow “Configuring the IP Phone 1140E” (page 322) to installthe IP Phone 1140E. To configure the IP Phone, see “Manualprov

331.Nortel IP Phone 1150EContentsThis section contains the following topics:•“Introduction” (page 331)• “Description” (page 332)•“Components and funct

332 Nortel IP Phone 1150E• Procedure 93 “Changing the TN of an existing IP Phone 1150E” (page353).• Procedure 94 “Replacing an IP Phone 1150E” (page 3

Description 333Figure 58IP Phone 1150E default Agent key configurationYou can program the keys indicated with asterisks for different functions.Figure

334 Nortel IP Phone 1150EFigure 59IP Phone 1150E Supervisor key configurationYou can program the keys indicated with asterisks for different functions

Components and functions 335Table 73IP Phone 1150E keys and functionsKey FunctionHold Press the Hold key to put an active call on hold. Press the Line

336 Nortel IP Phone 1150ETable 73IP Phone 1150E keys and functions (cont’d.)Key FunctionCopy Press the Copy Key to copy entries to your Personal Direc

Components and functions 337Table 74IP Phone 1150E keys and functions for default Agent key configurationKey FunctionActivity key Press the Activity k

338 Nortel IP Phone 1150ETable 76Services menuPress the Services key to access the following items•Telephone Options— Volume Adjustment— Contrast Adju

Features 339Table 77Local Tools menuPress the Services key twice to access the Local Tools menu. The following items appear in theLocal Tools menu1. P

34 Nortel IP Phone 2001• date and time information (if the IP Phone is in an idle state) or CallTimer (if provisioned in the Telephone options menu)•

340 Nortel IP Phone 1150E— Directory—Feature key (reserved for future implementation)•seven dedicated Automatic Call Distribution (ACD) fixed keys for

Dialpad entry 341Dialpad entryFor ease of use, Nortel recommends the use of the external USBkeyboard.The following rules apply when you enter text and

342 Nortel IP Phone 1150EWith UNIStim firmware release 3.2 or later, you can use the numeric keyson an external USB keyboard connected to the IP Phone

Headset support 343If a label is longer than 10 characters, the last 10 characters are displayed,and the excess characters are deleted from the beginn

344 Nortel IP Phone 1150EThe IP Phone 1150E supports the following headsets•Type 1: Plantronics P251N, P261N, CS55, Voyager 510S• Type 2: GNNetcom GN

Installation and configuration 345Table 80IP Phone 1150E component list (cont’d.)ComponentProduct code2.4 m (8 ft), 240 VAC 10 amp, ANZ power cord AS-

346 Nortel IP Phone 1150E• If a global power supply is required, ensure the approved Nortel globalpower supply (model number NTYS17xxE6) is used. See

Installation and configuration 347the IP Phone 1150E using Element Manager, see ElementManager System Reference - Administration (NN43001-632).--End--

348 Nortel IP Phone 1150EFigure 62Remove the stand cover3 Connect the global power supply (optional). Leave the globalpower supply unplugged from the

Installation and configuration 349Figure 63IP Phone 1150E connections4 Install the headset. If you are installing a headset, plug theconnector into th

Package components 35Table 3Package components• IP Phone 2001• handset• handset cord•2.1 m (7-ft) CAT5-e Ethernet cable• Getting Started Card•number p

350 Nortel IP Phone 1150EFigure 64Cable routing tracks5 Install the Ethernet cable. Connect one end of the suppliedEthernet cable to the back of your

Installation and configuration 351CAUTIONDamage to EquipmentDo not plug any device into your IP Phone 1150EEthernet port other than an IEEE 802.3 Ethe

352 Nortel IP Phone 1150Econtinue to push the phone towards the base until you hear aclick. Ensure the phone is securely locked in to position.--End--

Redeploying an IP Phone 1150E 353Redeploying an IP Phone 1150EYou can redeploy an existing previously configured IP Phone 1150E onthe same system. For

354 Nortel IP Phone 1150EReplacing an IP Phone 1150EATTENTIONTwo IP Phones cannot share the same TN. You must remove the IP Phone1150E that currently

355.Nortel IP Phone 1165EContentsThis section contains the following topics:•“Description” (page 355)• “Components and functions” (page 356)•“Features

356 Nortel IP Phone 1165EFigure 65IP Phone 1165EComponents and functionsThis section describes the following components of the IP Phone 1165E• “Keys a

Components and functions 357Key FunctionVisual Alerter/Messagewaiting indicatorWhen a message is waiting, the red Visual Alerter/Message waitingindica

358 Nortel IP Phone 1165EKey FunctionHeadset Press the Headset key to answer a call using the headset or to switcha call from the Handset or Handsfree

Features 359You can customize the IP Phone features to meet your requirements. For moreinformation, see the IP Phone 1165E User Guide (NN43101-102).If

36 Nortel IP Phone 2001Power supply250 VAC, Option 11C Standard European power cord,Other EMEA, Kenya, Korea, Thailand, Indonesia, Vietnam, India,Paki

360 Nortel IP Phone 1165E• volume control keys to adjust ringer, handsfree speaker, handset, andheadset volume• seven specialized feature keys—Quit/St

Display characteristics 361For example, if you press the 5 key repeatedly, the followingcharacters are displayed, one at a time:j -> k -> l ->

362 Nortel IP Phone 1165EThe IP Phone 1165E has three major display areas•“Self-labeled line/programmable feature key label display” (page 362)• “Info

Package components 363Soft key label displayThe soft key label has a maximum of seven characters. Each soft keyincludes the soft key label and an icon

364 Nortel IP Phone 1165ETable 86IP Phone 1165E component listComponent Product codePackaged IP PhoneIP Phone 1165E with icon keycaps (Graphite) RoHS

Installation and configuration 365Before you beginBefore installing the IP Phone 1165E, complete the followingpre-installation checklist• Ensure one I

366 Nortel IP Phone 1165E2 Configure the IP Phone 1165E on the Call Server using LD 11.At the prompt, enter the followingREQ: newTYPE: 1165For more in

Installation and configuration 367Figure 67Release the IP Phone 1165E from the stand2 Remove the stand cover. Pull upward on the center catch andremov

368 Nortel IP Phone 1165Epower supply for local AC powering. To use local power, connectthe global power supply to the AC adapter jack in the bottom o

Installation and configuration 369Figure 70Cable routing tracks5 Install the headset (optional). If you are installing a headset,plug the connector in

Installation and configuration 37The voltage rating of the global power supply must match the walloutlet voltage. See Table 4 "IP Phone 2001 comp

370 Nortel IP Phone 1165ECAUTIONDamage to EquipmentDo not plug any device into your IP Phone 1165EEthernet port other than an IEEE 802.3 Ethernetnetwo

Redeploying an IP Phone 1165E 371continue to push the phone towards the base until you hear aclick. Ensure the phone is securely locked in to position

372 Nortel IP Phone 1165EProcedure 98Changing the TN of an existing IP Phone 1165EStep Action1 Repower the IP Phone 1165E.During the reboot sequence o

Removing an IP Phone 1165E from service 3733 To install the IP Phone 1165E, complete Procedure 96“Configuring the IP Phone 1165E” (page 365). To confi

374 Nortel IP Phone 1165ENortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. A

375.Expansion Module for IP Phones 1100SeriesContentsThis section contains the following topics:•“Description” (page 375)•“Features” (page 376)•“Displ

376 Expansion Module for IP Phones 1100 SeriesUp to three Expansion Modules are supported on the IP Phones. Withthree Expansion Modules, the IP Phones

Configuration 377key functionality, an IP Phone 1140E, for example, can have up to 66additional logical self-labeled line/programmable feature keys.•U

378 Expansion Module for IP Phones 1100 SeriesTable 88LD 11 - Configure the Expansion Module (cont’d.)Prompt Response DescriptionTYPE 1120/1140/1150/1

Installation 379InstallationThe Expansion Module mounts on the right side of the IP Phone. TheExpansion Module snaps into the receptacle on the back o

38 Nortel IP Phone 2001Connecting the componentsUse “Connecting the components” (page 38) to connect the IP Phone2001 components.Procedure 2Connecting

380 Expansion Module for IP Phones 1100 SeriesFigure 72Wall-mount leverFigure 73Adjusting the stand angle on the IP Phone2 At the back of the IP Phone

Installation 3813 Insert the screws in to the top and bottom holes of theconnecting arm of the Expansion Module and tighten until snug.See Figure 74 &

382 Expansion Module for IP Phones 1100 SeriesExpansion Module startup initializationOnce the Expansion Module has been installed and powered up on th

Operating parameters 383Operating parametersIf the Expansion Module does not respond, and lines or features areconfigured on keys 32 to 85, calls can

384 Expansion Module for IP Phones 1100 Seriesadministered configuration. When a second Expansion Module is detected,the TPS changes the key assignmen

Services key operation 385Display diagnosticsUse the Up/Down navigation keys to scroll the Display diagnostics menu toaccess the following screens/dia

386 Expansion Module for IP Phones 1100 SeriesSet InfoThe Set Info menu displays the firmware version for the IP Phone andany attached Expansion Modul

387.Nortel IP Phones with SIP firmwareThe following Nortel IP Phones are available with SIP firmware and areavailable in CS 1000 Release 6.0. For more

388 Nortel IP Phones with SIP firmwareNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Norte

389.FeaturesContentsThis section contains the following topics:•“Telephony features” (page 389)• “Network features” (page 414)Telephony featuresThe IP

Installation and configuration 39Figure 3IP Phone 2001 Ethernet network interface connections6 Power the IP Phone 2001 using either the Power over Eth

390 Features• “Key number assignments” (page 411)• “Record on Demand” (page 413)Personal Directory, Redial List, Callers List, Application ServerAdmin

Telephony features 391Callers ListYou must press the Directory key to access the Callers List. Callers Listis a call log feature whose content is gene

392 FeaturesEmergency Services for Virtual OfficeThe E911 for Virtual Office feature allows Virtual Office users to placean emergency call to the corre

Telephony features 393• Identification of the registered IP Phones using string names anddetailed identification of IP Phones that register as emulati

394 Features• IP Phone 1210• IP Phone 1220• IP Phone 1230ATTENTIONThe IP Softphone 2050 supports media security for CS 1000 Release 5.0and later. The

Telephony features 395It is possible to enable both PSK SRTP on the IP Phone and configureUSK SRTP at the Call Server. If USK SRTP does not negotiate

396 FeaturesID when it is provisioned automatically. The payload type ID values are 96,115, and 120. The default value is 96. SRTP PSK must be enabled

Telephony features 3976 Restart the IP Phone.--End--For more information about configuring an IP Phone, see “Provisioningthe IP Phones” (page 491).Pro

398 FeaturesProcedure 105Enabling SRTP media encryption on an IP Phone 1165EStep Action1 Disconnect then reconnect the power on the IP Phone to reset

Telephony features 399whether the GXAS application or the telephony screen is displayed onthe IP Phone. If the IP Phone connection to the GXAS is not

4Nortel IP Phone 2002 43Contents 43Introduction 43Description 44Components and functions 44Keys and functions 45Services menu 46Features 47Display cha

40 Nortel IP Phone 2001• connecting to the Call Server• obtaining the provisioning parametersFor information about provisioning the IP Phone, see “Man

400 FeaturesThe Normal Mode Indication menu item is only available for single-linephones with cookie support.To turn notification on, select Telephone

Telephony features 401• German• Greek• Hebrew•Hungarian• Italian• Japan Kanji• Japan Katakana•Korean•Latvian• Norwegian• Polish•Portuguese•Russian•Spa

402 FeaturesScreen Saver Slideshow IP Phone 2007CS 1000 Release 6.0 introduces the Screen Saver Slideshow feature forthe IP Phone 2007. You can use th

Telephony features 403If you enable the screen saver and there are no images to display, yourphone does not display a screen saver.Screen saver images

404 FeaturesFollowing are the download modes that determine how the phone softwareprocesses the [IMAGES] section:•DOWNLOAD_MODE=FORCED•DOWNLOAD_MODE=A

Telephony features 405Table 93 "Delete image files and load new images" (page 405) provides anexample of an [IMAGES] section containing comm

406 FeaturesYou can use the ScreenSaver option in the Display Settings dialog todelay the start of the slide show after the phone becomes idle. Use th

Telephony features 407Storing screen saver imagesTo send screen saver images to your phone, add a new section, called[IMAGES], to the 1165e.cfg file.

408 FeaturesTo delete all images, add a line called DELETE_FILES to the configurationfile. Follow the command with a space and the character Y or y, o

Telephony features 409You can use the background image of the theme by using the Use ThemeBackground check box. This check box is selected by default.

Removing an IP Phone 2001 from service 41Replacing an IP Phone 2001ATTENTIONTwo IP Phones cannot share the same TN. You must remove the IP Phone2001 t

410 FeaturesFollowing are the command lines you can use in the [IMAGES] sectionof the 1165e.cfg file:•DOWNLOAD_MODE (required)•VERSION (required)• DEL

Telephony features 411If the [IMAGES] file contains a valid DELETE_FILES command andFILENAME parameters, the system deletes the currently stored image

412 FeaturesSoft keysYou can assign a maximum of nine functions to the four soft-labeled,predefined soft keys. Because the soft keys are predefined, t

Telephony features 413Table 98ACD default Agent fixed feature keysKey number Response DescriptionKey 12 NRD Not ReadyKey 13 MSB Make Set BusyKey 14 AS

414 FeaturesThe ROD feature is supported on the following phones:•IP Phone 2002• IP Phone 2004•IP Phone 2007• IP Softphone 2050• Mobile Voice Client 2

Network features 415Full DuplexIn the Configuration menu, autonegotiate mode is the default setting forinitial startup. Nortel recommends that autoneg

416 Features8 Restart the IP Phone. The firmware settings are read and areapplied to UPLINK and the PC Ethernet Port.--End--If the IP Phone restarts,

Network features 417• BcastPktRx•McastPktRx•802.1x Status•EAP Status--End--Use the following procedure to enable Full Duplex mode for the IP Phone2007

418 FeaturesProcedure 109Checking Ethernet Statistics for IP Phone 2007Step Action1 Tap the Tools icon.2 Tap the Local Diagnostics soft key.3 Tap the

Network features 4197 Press Enter to select the setting and exit the list.8 Press Apply to save the settings and restart the IP Phone. Thesaved settin

42 Nortel IP Phone 2001Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All

420 Features3 Press the down navigation key until the Ntwk Port Duplex itemis highlighted.Note: The Ntwk Port Speed item must be set to 10BT or100BT f

Network features 421802.1x Port-based network access control802.1x defines the following three roles•Supplicant—an IP Phone which requires access to t

422 FeaturesTable 100IP Phone authentication methodsAuthentication method IP PhoneEAP MD5 IP Phone 2001, IP Phone 2002, IP Phone 2004, IP AudioConfere

Network features 423• IP Phone 1120E• IP Phone 1140E• IP Phone 1150E•IP Phone 1165E• IP Phone 1210• IP Phone 1220• IP Phone 1230DescriptionThe IEEE 80

424 FeaturesLLDP, known as LLDP-Media Endpoint Discovery (LLDP-MED)enables media devices to transmit and receive media relatedinformation.The 802.1ab

Network features 425prone to error. Using full or partial DHCP or auto DHCP to automaticallyconfigure the IP Phones is more efficient and flexible. Th

426 FeaturesConfiguring the DHCP server to support full DHCP modeThe DHCP capability of the IP Phone enables the phone to receivenetwork configuration

Network features 427Table 101IP Phone network configuration parametersParameters requested by IP Phone(Option Code 55)DHCP serverresponse: OptionCodeS

428 FeaturesThe administrator must use one of the site-specific or vendor-encapsulatedoption codes to implement the Call Server or TPS information. Th

Network features 429The following definition describes the Nortel-specific, encapsulatedIP Phone Vendor Specific Option for the Nortel-i2004-A string.

43.Nortel IP Phone 2002ContentsThis section contains the following topics:•“Introduction” (page 43)• “Description” (page 44)•“Components and functions

430 FeaturesThe parameters for the data field are described in Table 102 "Data fieldparameters" (page 430) and in the notes following the ta

Network features 431If the secondary Connect Server portion of the string is specified, thenthe string information is typically the same as the primar

432 FeaturesThe XAS port action code (aaa) byte values are:—0 = Text XAS— 1 = Graphical XAS— 2 = Graphical XAS Full Screen— 4 = Graphical XAS Secure—

Network features 433• The Nortel Class Identifier is separated from the servers by a comma(,).• The servers are separated by semi-colons (;).•The IP a

434 FeaturesTable 106Configuration string for one Connect Server and an XAS (Graphical)Nortel-i2004-A,iii.jjj.kkk.lll:ppppp,aaa,rrr;iii.jjj.kkk.lll:pp

Network features 435The IP Phone retrieves the relevant information and uses it to configurethe IP address for the primary TPS and optional secondary

436 FeaturesTable 109DHCP message types (cont’d.)DHCP Message TypesDescriptionDHCPNAK Notifies client that requested parameterscannot be met.DHCPDECLI

Network features 437For a client to receive services from a DHCP server, an exchange ofDHCP messages between the client and server must take place. Th

438 FeaturesThere are a total of 255 DHCP option codes where option codes 0 and255 are reserved, 1 to 77 are predefined, 1 to 254 can be used for Vend

Network features 439Case 1Case 1 is a typical situation where an IP Phone 2004 requests servicesfrom a DHCP server. See Figure 77 "IP acquisition

44 Nortel IP Phone 2002If power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Paramet

440 Features8 If the final offer is not rejected, the IP acquisition sequence iscomplete.--End--Case 2The IP acquisition is unsuccessful if either the

Network features 441Finally, when a client is finished with a particular IP address, it sends aDHCPRELEASE message to the server which reclaims the IP

442 FeaturesFor example, the IP Phone 2004 responds only to DHCPOFFERs thathave the same unique string identifier, "Nortel-i2004-A", as the

Network features 443For the IP Phone to accept Offers/Acks, the messages must contain allof the following:•A router option (needs a default router to

444 FeaturesThe choice of using either Vendor Specific or Site Specific options isprovided to enable Windows NT DHCP servers to be used with the IPPho

Network features 445Table 111Nortel option stringNortel-i2004-A,iii.jjj.kkk.lll:ppppp,aaa,rrr;iii.jjj.kkk.lll:pppp,aaa,rrr.Nortel ClassIdentifier Fiel

446 Featuresppppp is the port number in ASCII encoded decimal. The port numbermust be set to 4100.In all cases, the ASCII encoded numbers are treated

Network features 447802.1Q VLAN support is configured using the display interface of the IPPhones during the initial configuration procedure of the IP

448 Features• ASCII "." is used to signal end of structure.• XXX, YYY and ZZZ are ASCII encoded decimal numbers with a rangeof 0-4095. The n

449.X.509 CertificatesThis section contains the following topics:•“Certificate management” (page 449)• “Root certificate” (page 450)• “Device certifica

Components and functions 45Keys and functionsTable 5 "IP Phone 2002 keys and functions" (page 45) describes the IPPhone 2002 keys and functi

450 X.509 CertificatesRoot certificateThis root certificate is the customers root certificate. It is installed as partof a configuration file or as par

Certificate installation 451Use the following procedure to install the first customer certificate on the IPPhone.Procedure 114Installing the first cust

452 X.509 CertificatesValidating certificatesAll new certificates that are received and are meant to be stored on the IPPhone must be validated. Certi

Certificate installation 453Figure 80Fingerprint verificationIf you select Install, the 20-character fingerprint value displays. See Figure81 "Fi

454 X.509 CertificatesYou must verify the fingerprint is correct and either select Accept orReject based on the verification. A 5-minute timeout occur

Certificate installation 455The file signing certificate requires the following minimum attributes•Version—3• Key Usage—Digital signature•Extended Key

456 X.509 CertificatesATTENTIONDo not change any information from the original file content that was usedto create the signature. Otherwise the signat

Certificate installation 457You can use the following script to generate a signed file using OpenSSL(version 0.9.8a or greater) on Linux. The input re

458 X.509 CertificatesTable 113OpenSSL-based Windows script for file signingREM %1 - Input Unsigned FileREM %2 - Signing CertificateREM %3 - Signing C

Certificate installation 459[DEVICE_CONFIG]DOWNLOAD_MODE AUTOVERSION 3PROTOCOL TFTPFILENAME *.dev.sigThe order of the sections in the file can affect

46 Nortel IP Phone 2002Table 5IP Phone 2002 keys and functions (cont’d.)Key FunctionMutePress the Mute key to listen to the receiving party withouttra

460 X.509 CertificatesTable 114Security policySEC_POLICY_ACCEPTCUST_CERT_ACCEPTCERT_EXPIREVAL_MANUAL_AVAL_MANUAL_ALOG_EXPIRETable 115 "Security P

Certificate installation 461Security parameterDescriptionCERT_EXPIREThis parameter defines how expired certificates are handled. Thedefault behavior i

462 X.509 Certificatesuser is not prompted to accept the CA root certificate because it isalready on the phone and is trusted.4.The phone creates a ce

Certificate installation 463Figure 83Certificate file with one certificateFigure 84 "Certificate file with more than one certificate" (page4

464 X.509 CertificatesFigure 84Certificate file with more than one certificateCertificates on redeployed IP PhonesYou can redeploy an IP Phone to new l

Certificate installation 465Restore factory defaultsIf you invoke Restore factory default, the security settings restore to thefollowing default value

466 X.509 CertificatesNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All

467.Regulatory and safety informationThis equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to part

468 Regulatory and safety informationWarnings:• This is a Class B product. In a domestic environment this product cancause radio interference in which

Other compliancies 469Table 117Safety complianceJurisdictionStandardDescriptionUnited States UL 60950-1 Safety of Information Technology EquipmentCana

Features 47— Normal Mode indication— Caller ID display order•Password Administration•Virtual Office Login and Virtual Office Logout (if Virtual Office

470 Regulatory and safety informationDenAn regulatory notice for JapanNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April

471.AppendixLocal Tools menuContentsThis section contains the following topics:•“Introduction” (page 471)•“Local Tools menu password protection” (page

472 Local Tools menunumber signs [#]). For more information about provisioning the Local Toolsmenu password, see the menupwd parameter in Table 122 &q

Controlling the menu lock 473Controlling the menu lockControlling the menu lock for IP Phone 2007You can control the menu lock for the IP Phone 2007 i

474 Local Tools menu— Auto Lock—If the DHCP or automatic provisioning parametersare configured to enable partial or full menu lock then you areprompte

Local Tools options 475If the IP Phone is configured for Auto Lock, the IP Phone processes anyof the menu lock configuration items when they are recei

476 Local Tools menuFor information about the Local Tools menu for the IP Phone 1120E, IPPhone 1140E, and IP Phone 1150E, see “Local Tools menu for IP

Local Tools options 477Local diagnosticsDisplays the Local Diagnostics menu containing the following items:•Network Diagnostic Tools•Ethernet Statisti

478 Local Tools menuFigure 85Local Tools menu optionsPreferencesThe Preferences submenu offers the following choices1. Display Settings2. Languages...

Local Tools options 4793. Headsets...Use this item to configure the following headset preferences:• Active Headset Device: Selects an active headset d

48 Nortel IP Phone 2002— Mute—Handsfree—Goodbye—Headset—HoldFor more information about IP Phone features, see “Features” (page 389).Display characteri

480 Local Tools menuThe Bluetooth®Setup item is not available on all phones. If theBluetooth®Setup menu item appears dimmed, or fails to open whenyou

Local Tools options 4812. Partial Menu LockWhen this option is selected, you are prompted to enter the fixed passwordwhenever you access the Local Dia

482 Local Tools menuThe Tools menu is unlocked, and remains active for five minutes.--End--Local Tools menu for IP Phone 1165EThis section shows the L

Local Tools options 483The Display Settings dialog displays the following items:• Contrast: Sets the contrast of the display.• Brightness: Sets the br

484 Local Tools menu• Headset type: When enabled, you can select a headset supported bythe Nortel USB headset adapter from a list. The default is the

Local Tools options 485Drive. If a file is going to the phone, the destination is automaticallyset by the file type. Pressing Send soft key takes the

486 Local Tools menuNetwork ConfigurationThe Network Configuration tool is used to configure the IP Phone’snetwork features and displays information t

Local Tools options 487For information about Password Protection of the Local Toolsmenu, see “Local Tools menu password protection” (page 471).— Full

488 Local Tools menu• 3. Network Configuration• 4. Lock Menu—1. Full Menu Lock— 2. Partial Menu Lock— 3. Disable Menu Lock— 4. Auto Lock— 5. Lock NowA

Local Tools options 489The backlight time is displayed in the format xxx, where xxx is the timein minutes or hours.Local DiagnosticsFor information ab

Package components 49status of the configured DN. Key labels are left-aligned for keys on theleft side of the screen, and right-aligned for keys on th

490 Local Tools menuNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All Ri

491.AppendixProvisioning the IP PhonesContentsThis section contains the following topics:•“Introduction” (page 491)•“Description” (page 492)•“Manual p

492 Provisioning the IP PhonesThe following IP Phones also support automatic provisioning•IP Phone 2007• IP Phone 1210•IP Phone 1220• IP Phone 1230• I

Automatic provisioning 493The following sections provide information about the applicable IP Phone.•“Manual provisioning of IP Phones 1110 and 1200 Se

494 Provisioning the IP PhonesFigure 87Provisioning life cycleThe IP Phone 2007, IP Phones 1110 Series, and IP Phones 1200Series support LLDP, DHCP, c

Automatic provisioning 495Provisioning IP Phone parametersBy default, the IP Phone can automatically provision most parameters.However, you can manual

496 Provisioning the IP PhonesFor all supported IP Phones, you can press the Auto soft key to switchto the Auto Provisioning page to define parameters

Automatic provisioning 497Figure 88Auto Provisioning pagePerform the following procedures to configure all parameters or specificparameters to automat

498 Provisioning the IP PhonesProcedure 117Configuring parameters automatically for GUIStep Action1 Press Auto on the Configuration page to switch to t

Automatic provisioning 499Press Cancel to exit the Configuration menu without savingthe changes. On the IP Phone 1165E this returns to theConfiguratio

5Connecting the components 70Startup sequence 72Redeploying an IP Phone 2004 72Replacing an IP Phone 2004 73Removing an IP Phone 2004 from service 74I

50 Nortel IP Phone 2002See the product code on the back of the phone to confirm whether it is anIP Phone 2001, IP Phone 2002, and IP Phone 2004. The p

500 Provisioning the IP Phones6.XAS IPEnable Graphic XASXAS Port7.Voice 802.1QVoice VLAN SourceVoice VLAN FilterVoice Control pBitsVoice Media pBitsNo

Automatic provisioning 50114.Auto Recover FlagSSH User IDSSH Password15.Screen ContrastScreen BrightnessScreen BacklightDisplay DIM Enable16.Headset T

502 Provisioning the IP PhonesProcedure 120Configuring parameters manually for text user interfaceStep Action1 Press Auto on the Configuration page to

Automatic provisioning 503Table 120Automatic provisioning parameters legendConfiguration menu option List each configuration parameter.Options or inpu

504 Provisioning the IP PhonesConfigoptionOptions or inputDescription Automatic ManualHostname 4 to 12 characters IP Phone host name Yes YesS1 IP IP a

Automatic provisioning 505ConfigoptionOptions or inputDescription Automatic ManualAuto Includes:•DHCP—VLAN ID fromDHCP Auto VLAN•LLDP VLANName—VLAN ID

506 Provisioning the IP PhonesConfigoptionOptions or inputDescription Automatic ManualMedia DSCP0 to 255Configures the mediapackets’ DSCP fieldYes Yes

Automatic provisioning 507ConfigoptionOptions or inputDescription Automatic ManualCached IP checked Last IP Phone IP addressinfo received is used ifDH

508 Provisioning the IP PhonesConfigoptionOptions or inputDescription Automatic ManualSlideshow - IP Phone2007, IP Phone1165E)0to7Configures inactivit

Automatic provisioning 509ConfigoptionOptions or inputDescription Automatic ManualUnchecked Disable USB portLock USB Mouse Checked Prevents USB moused

Installation and configuration 51Table 8IP Phone 2002 components list (cont’d.)ComponentProduct codeHandset, Charcoal A0758634Handset cord, Ethergray

510 Provisioning the IP PhonesThe text below shows an example of the DCHP Nortel i2004-B optionstring using the provisioning info block.Nortel-i2004-B

Automatic provisioning 511stickiness=y;cachedip=n;igarp=n;srtp=n;eap=peap;eapid1=DEV1024;eappwd=D3c6v5;cdiff=13;mdiff=12;prov=47.11.232.115;dns=47.11.

512 Provisioning the IP PhonesThe provisioning server (TFTP) contains the following provisioning files:•SYSTEM provisioning file–provides provisioning

Automatic provisioning 513Parameter Value DescriptionInformation is transferred in clear text when you provision thisparameter using TFTP or DHCP.Char

514 Provisioning the IP PhonesParameter Value Descriptionpk1 Character string of 16 characters,which represents 16 hexadecimaldigitsS1 PK.ATTENTIONInf

Automatic provisioning 515Parameter Value Descriptiony for yesn for noEnable 802.1ab LLDP.lldpCAUTIONChanging this parameter can impact networkconnect

516 Provisioning the IP PhonesParameter Value Descriptiony for yesn for noEnable 802.1Q for voice.vqCAUTIONChanging this parameter can impact networkc

Automatic provisioning 517Parameter Value DescriptionCAUTIONChanging this parameter can impact networkconnectivity and can require manual correction.p

518 Provisioning the IP PhonesParameter Value DescriptionxpValue from 0 to 65535 XAS server port number.This value is a fixed valuewhen XAS (text mode

Automatic provisioning 519Parameter Value Descriptionhd w for wiredb for bluetoothu for USBn for noneHeadset type(IP Phones 1120E/1140E/1150E/1165E).m

52 Nortel IP Phone 2002• “Connecting the components” (page 53)• “Startup sequence” (page 55)Before you beginBefore installing the IP Phone 2002, compl

520 Provisioning the IP PhonesParameter Value Descriptionboldy for yesn for noEnable bold font on GEM (IPPhone 1165E only). Enablebold font on phone a

Automatic provisioning 521Parameter Value Descriptionll cr for criticalma for majormi for minorin for informationLog level.SecurityA string of 1 to 21

522 Provisioning the IP PhonesTable 123DependenciesPrimary provisioningoptionRulesVQ If VQ is present and configured to N, then VCP, VMP, and VLANF ar

Automatic provisioning 523• IP Phone 1150E• IP Phone 1165EThe IP Phone accepts the # symbol as the beginning of a comment withinthe provisioning file.

524 Provisioning the IP Phonesdns=47.11.20.20; /*Primary DNS server IP address*/dns2=47.11.20.21; /*Secondary DNS server IP address*/ct=20; /*Contrast

Automatic provisioning 525The IP Phone processes the Node and TN information contained in anyof these existing .PRV files:•Device file•Zone file• Type

526 Provisioning the IP PhonesYou can place the “reg” item(s) in one of the supported provisioning files.Place the “reg” item(s) at the end of the fil

Automatic provisioning 527REG= 00:1B:BA:F8:82:3D CS1K S1 7777 096-1-22-09;reg= 00 1B BA F8 82 3E CS1K S1 7777 096-1-22-10;reg= 001BbaF8823f Cs1k s1 89

528 Provisioning the IP PhonesYou can obtain the configuration options in the following priority, fromlowest to highest:•Manual provisioning•Automatic

Operation 529Provisioning information from a provisioning source with high prioritycan overwrite the provisioning information from a provisioning sour

Installation and configuration 53For more information about configuring a virtual loop, seeSignaling Server IP Line Applications Fundamentals (NN43001

530 Provisioning the IP Phones• IP Phone 1220• IP Phone 1230• IP Phone 1110•IP Phone 1120E• IP Phone 1140E• IP Phone 1150E• IP Phone 1165EUse [*][*][7

Operation 531Parameter Factory default valueVoice 802.1Q EnabledVoice VLAN Mode DHCP AutoVoice VLAN ID4095Voice Control pBit 8 (Auto)Voice Media pBit

532 Provisioning the IP PhonesParameter Factory default valueContrast7Brightness (IP Phone 2007 and IPPhones 1165E only)7Backlight 1 hourDisplay Dim E

533.AppendixManual provisioning of IP Phones 1110and 1200 SeriesContentsThis section contains the following topics:• “Introduction” (page 533)•“Provis

534 Manual provisioning of IP Phones 1110 and 1200 SeriesFor more information about provisioning parameters for the IP Phones, see“Provisioning the IP

Provisioning parameters 535Description Describe the option.Dependency Show any dependency that controls when that option is enabled orcan be used.If t

536 Manual provisioning of IP Phones 1110 and 1200 SeriesConfig menuoptionOptions or inputDescription Dependency1-Yes Last IP Phone IPaddress informat

Provisioning parameters 537Config menuoptionOptions or inputDescription DependencyS2 PK 16 hex characters TPS server 2 PKstringFor example, 0 to 9 orA

538 Manual provisioning of IP Phones 1110 and 1200 SeriesConfig menuoptionOptions or inputDescription Dependency1-Yes VLAN ID is configuredautomatical

Provisioning parameters 539Config menuoptionOptions or inputDescription DependencyData 802.1Q PC Port = 10-No 802.1Q not used1-Yes 802.1Q header andfe

54 Nortel IP Phone 2002Phone (identified with a PC icon) and the other end into thecomputer.See Figure 6 "IP Phone 2002 Ethernet network interfac

540 Manual provisioning of IP Phones 1110 and 1200 SeriesConfig menuoptionOptions or inputDescription DependencyGARP Ignore 0-NoProvision up to 40- ch

541.AppendixManual provisioning of IP Phones 2007and 1100 SeriesContentsThis section contains the following topics:• “Introduction” (page 541)•“Provis

542 Manual provisioning of IP Phones 2007 and 1100 SeriesFor the IP Phones 1100 Series, you can access the Network Configurationmenu in one of the fol

Provision parameters 543BkSpc Backspace: delete highlighted characters or character to the leftClear Clear input fieldCancel Exit edit mode without sa

544 Manual provisioning of IP Phones 2007 and 1100 SeriesDescription Describe the option.Dependency Show any dependency that controls when that option

Provision parameters 545Config menuoptionOptions or inputDescription DependencyNet mask Subnet mask IP Phone subnet mask DHCP = NoGateway IP address I

546 Manual provisioning of IP Phones 2007 and 1100 SeriesConfig menuoptionOptions or inputDescription DependencyFull Full screen mode(default)Hidden H

Provision parameters 547Config menuoptionOptions or inputDescription DependencyCtrl Priority Bits Enable Voice 802.1Qchecked. If VoiceVLAN =No VLAN, t

548 Manual provisioning of IP Phones 2007 and 1100 SeriesConfig menuoptionOptions or inputDescription DependencyEnable PC Port checked PC port activeu

Provision parameters 549Config menuoptionOptions or inputDescription Dependencyunchecked Leave 802.1Q header onpackets destined to thePC portEnable St

Redeploying an IP Phone 2002 55voltage. See Table 8 "IP Phone 2002 components list" (page50).The IP Phone 2002 supports both AC power and Po

550 Manual provisioning of IP Phones 2007 and 1100 SeriesConfig menuoptionOptions or inputDescription DependencyEnable Bluetooth®(IP Phones1140E/1150E

551.AppendixManual provisioning of IP Phones 2000SeriesContentsThis section contains the following topics:• “Introduction” (page 551)•“Provision param

552 Manual provisioning of IP Phones 2000 Series2 3 for Network Configuration) or you can use the navigation keys toscroll through the list of menu it

Provision parameters 553Table 139Provisioning parameters for IP Phone 2001, IP Phone 2002, and IP Phone 2004Config menuoptionOptions or inputDescripti

554 Manual provisioning of IP Phones 2000 SeriesConfig menuoptionOptions or inputDescription DependencyS1 PK 16 hex characters TPS server 1 PKstringFo

Provision parameters 555Config menuoptionOptions or inputDescription DependencynNo VLANaAutomatic VLANusing DHCPlv Automatic VLANusing LLDP VLANNameVo

556 Manual provisioning of IP Phones 2000 SeriesConfig menuoptionOptions or inputDescription Dependency1-Yes Filter frames withoutVoice VLAN tagCtrl p

Provision parameters 557Config menuoptionOptions or inputDescription Dependency1-ManData VLAN ID1 to 4094Man = 1Data pBits PC Port = 1 or 802.1Q = 10-

558 Manual provisioning of IP Phones 2000 SeriesConfig menuoptionOptions or inputDescription DependencyNet mask Subnet mask IP Phone subnet mask DHCP

Provision parameters 559Config menuoptionOptions or inputDescription DependencyNew PK 16 hex characters TPS server 2 PK stringFor example, 0 to 9 orAt

56 Nortel IP Phone 2002a Disable the password.b Set the password as non-NULL.3 Press OK when the node number displays.If Thenthe node password is enab

560 Manual provisioning of IP Phones 2000 SeriesNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-

561.AppendixHeadset supportIntroductionThis section contains the following topics:•“Supported wired and wireless headsets” (page 561)•“Bluetooth®wirel

562 Headset supportconfigure the Bluetooth®wireless technology through the Local Tools> Network Configuration submenu. Use Procedure 122 “Configure

Configure the headsets 5638 Press Enter to exit the edit mode.9 Press the Apply&Reset soft key to save the change and torestart the phone.--End--P

564 Headset supportThe Headsets page provides the following options:•Active Headset Device• Enable HID Commands•Headset Type• BacklightActive Headset

USB audio support 565Nortel USB adaptersIP Phone USB audio support for the Nortel enhanced USB headsetadapter and the Nortel mobile USB headset adapte

566 Headset supportWireless USB headsetsFor a complete list of wired and wireless headsets that provide acceptableaudio quality with Nortel IP Phones,

USB audio support 567ATA USB power limitations• The Algo 4900 USB ATA can only accept power from a USB sourceand is classified as a high power USB dev

568 Headset supportNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All Rig

569.AppendixIP Phone diagnostic utilitiesContentsThis section contains the following topics:•“Introduction” (page 569)•“Text-based diagnostic utilitie

Removing an IP Phone 2002 from service 57Removing an IP Phone 2002 from serviceProcedure 10Removing an IP Phone 2002 from serviceStep Action1 Disconne

570 IP Phone diagnostic utilitiesNetwork diagnostic utilitiesNetwork diagnostic utilities are available on the IP Phone itself (set-based),or from the

Text-based diagnostic utilities 571Table 141Network Diagnostic Utilities availability (cont’d.)Function moduleBefore IPAddressassignmentAfter IP Addre

572 IP Phone diagnostic utilitiesRTP/RTCP statisticsIn Remote Mode, the system administrator can view RTP/RTCP QoSmetrics (for example, packet loss an

Text-based diagnostic utilities 573Local ModeWhen the IP Phone is not registered with the signaling server, theNetwork Diagnostic Tools menu is availa

574 IP Phone diagnostic utilities• Reset — to clear the data•Exit — to return to the Network Diagnostic Tools menu.--End--Procedure 125Executing Trace

Text-based diagnostic utilities 575Procedure 127Accessing IP Network StatisticsStep Action1 Select IP Network Statistics from the Network DiagnosticTo

576 IP Phone diagnostic utilitiesUse Procedure 129 “Accessing the Diagnostics submenu in RemoteMode” (page 576) to access the Diagnostics submenu in R

Text-based diagnostic utilities 577• Ping (see Figure 96 "Ping data display page" (page 591))•TraceRoute (see Figure 97 "Tracert data d

578 IP Phone diagnostic utilitiesProcedure 132Changing the number of PingsStep Action1 From the Ping submenu, use the Navigation keys to scroll tothe

Text-based diagnostic utilities 579TraceRouteThe following items are available on the TraceRoute submenu in Remotemode•IP Addr•Max Nr of Hops•TraceRt!

58 Nortel IP Phone 2002Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All

580 IP Phone diagnostic utilities3 Do one of the following• Press the Select soft key to accept the change and return tothe TraceRoute submenu.• Press

Text-based diagnostic utilities 581Procedure 139Browsing Ethernet StatisticsStep Action1 Select EtherStats from the Diagnostics submenu. The Ethernets

582 IP Phone diagnostic utilities4 Do one of the following5 Press the OK soft key to return to the EtherStats submenu.• Use the Navigation keys to bro

Text-based diagnostic utilities 583Use Procedure 144 “Browsing IP Statistics” (page 583) to access the IPStats submenu item in Remote mode.Procedure 1

584 IP Phone diagnostic utilitiesQoS StatisticsUse Procedure 146 “Browsing Quality of Service Statistics” (page 584) toaccess the QoS Stats submenu it

Text-based diagnostic utilities 585Figure 89PING data display pageIn Figure 89 "PING data display page" (page 585),• PacketTx = packets sent

586 IP Phone diagnostic utilities• xxx: = Time To Live (TTL):Round Trip Time1, Round Trip Time2,Round Trip Time3• IP: = IP addressEthernet StatisticsF

Text-based diagnostic utilities 587IP Networking StatisticsFigure 92 "IP Networking Statistics data display screen" (page587) illustrates th

588 IP Phone diagnostic utilitiesFigure 93DHCP information data display pageIn Figure 93 "DHCP information data display page" (page 588),• N

Text-based diagnostic utilities 589• GtWay = Gateway• PROMS1 = EEPROM Server1 information• PROMS2 = EEPROM Server2 information•Sn = S: Server n is fro

59.Nortel IP Phone 2004ContentsThis section contains the following topics:•“Introduction” (page 59)• “Description” (page 60)•“Components and functions

590 IP Phone diagnostic utilitiesFigure 95RTP/RTCP statistics data display pageIn Figure 95 "RTP/RTCP statistics data display page" (page 59

Text-based diagnostic utilities 591Figure 96Ping data display pageIn Figure 96 "Ping data display page" (page 591),•Packet TX = packets sent

592 IP Phone diagnostic utilitiesEthernet StatisticsFigure 98 "Ethernet statistics data display screen" (page 592) shows thedata displayed f

Text-based diagnostic utilities 593Figure 99IP Networking statistics data display screenIn Figure 99 "IP Networking statistics data display scree

594 IP Phone diagnostic utilities• Retries = number of retries• UpTime = up-time of current TPS registration (days/hours/minutes/seconds)Quality of Se

Text-based diagnostic utilities 595Network Address Translation TraversalThis section describes the Network Address Translation (NAT) Traversalfeature

596 IP Phone diagnostic utilities• Color Code• Set TN• Registered TN•EEPROM Data Validity• Set IP InformationFor further information about the Set IP

Text-based diagnostic utilities 597x.x.x.xMask:xxx.xxx.xxx.xxxType of NAT:ConeEthernet InformationThe following information is accessed through the Et

598 IP Phone diagnostic utilitiesThe IDU command provides the following information•TN• TN ID•MAC address• IP address• LTPS IP address• Manufacturer c

Text-based diagnostic utilities 599Table 142IDU command printout in LD 32 for IP Phone with a NAT (cont’d.)Item DescriptionISET IP ADR xx.x.x.xxx:xxxx

6Removing an IP Audio Conference Phone 2033 from service 101Connecting an extension microphone 101Nortel IP Phone 2007 103Contents 103Introduction 103

60 Nortel IP Phone 2004If power to the phone is interrupted after you install and configure an IPphone, you are not required to reenter the IP Paramet

600 IP Phone diagnostic utilities• prints the IP Phone IP address and the Voice Gateway Media Cardaddress, and generates an NPR0503 message• the IP Ph

Graphic-based diagnostics utilities 6012 Tap the Local Diagnostics menu entry.3 Tap the Network Diagnostic Tools soft key.The screen displays Ping, Tr

602 IP Phone diagnostic utilitiesTracing route to: (x.x.x.x) over a maximum ofy hops(where x.x.x.x is the IP address chosen in step 4 and y isthe numb

Graphic-based diagnostics utilities 603• CRC Error count•Frame Error count4 To reset the NIPort counters to 0, tap the Reset soft key.5 Tap the NIPort

604 IP Phone diagnostic utilities• Outgoing Packets discarded•Unknown protocols• Last Internet Control Message Protocol (ICMP) message typeand code4 T

Graphic-based diagnostics utilities 605— Network data validated, MAC address stored, DHCPsetting— Voice VLAN status, type of configuration and discove

606 IP Phone diagnostic utilitiesThe Local Diagnostics submenu offers the following choices•1. IP Set & DHCP Information• 2. Network Diagnostic To

Graphic-based diagnostics utilities 6072 Press 2 1 on the dialpad to access the IP Set & DHCPInformation menu or use the Up/Down navigation keys t

608 IP Phone diagnostic utilitiesFigure 103IP Set and Information screen4 Use the scroll bar to display all the information.5 Press the Return soft ke

Graphic-based diagnostics utilities 609Procedure 153Using Network Diagnostic ToolsStep Action1 Press the Services key twice.2 Press 2 2 on the dialpad

Components and functions 61Keys and functionsTable 9 "IP Phone 2004 keys and functions" (page 61) shows the IPPhone 2004 keys and functions.

610 IP Phone diagnostic utilitiesTo change the number of hops, use the arrow keys to select thenumber and enter a new value using the dialpad.7 Press

Graphic-based diagnostics utilities 61111 Press the Return soft key to return to Local Tools menu or theStop key to exit the menu and return to the IP

612 IP Phone diagnostic utilities• Unicast Packets Received•Broadcast Packets Received•Multicast Packets Received•802.1x Status (EAP Status)4 To reset

Graphic-based diagnostics utilities 613Figure 105Ethernet Statistics display screen6 To reset the PCPort statistics to 0, press the Reset soft key.--E

614 IP Phone diagnostic utilitiesThe following statistics are displayed• Packets sent•Packets received•Incoming Packet errors•Outgoing Packet errors•I

Graphic-based diagnostics utilities 6157 You can press the Return soft key exit the menu to return to theLocal Diagnostics submenu, or you can press t

616 IP Phone diagnostic utilities2 Press 2 6 on the dialpad to access the Advanced Diag Toolsmenu or use the Up/Down navigation keys to scroll and hig

Graphic-based diagnostics utilities 617Figure 107Diagnostics menu1. IP Set InformationUse Procedure 158 “Using the IP Set Information tool” (page 617)

618 IP Phone diagnostic utilities• Gateway IP address•EPROM Server S1 and S2 IP addresses, ports, actions, andnumber of retries•Voice VLAN priority an

Graphic-based diagnostics utilities 6192. Network Diagnostic ToolsThe Network Diagnostic Tools submenu contains the following menuitems:• Host IP• Num

62 Nortel IP Phone 2004Table 9IP Phone 2004 keys and functions (cont’d.)Key FunctionMutePress the Mute key to listen to the receiving party without tr

620 IP Phone diagnostic utilitiesand Maximum Hops. It also has softkeys for Ping, Tracert, andCancel.4 Enter a Host IP address for the Ping or Tracero

Graphic-based diagnostics utilities 621The IP Phone attempts to contact (ping) the address the numberof configured times, and displays the results of

622 IP Phone diagnostic utilitiesFigure 111Tracert results11 To stop Tracert before it completes, press the Stop soft key.12 Use the Up and Down navig

Graphic-based diagnostics utilities 6233 Press 3 on the dialpad to access the Ethernet Statistics menuor use the Up or Down navigation keys to scroll

624 IP Phone diagnostic utilities• Network Speed• AutoSense/Negotiate Capability•AutoSense/Negotiate Completed•Port VLAN Priority•Port VLAN ID•Packet

Graphic-based diagnostics utilities 625Figure 113IP Network StatisticsProcedure 161Using the IP Network Statistics toolStep Action1 Press the Services

626 IP Phone diagnostic utilitiesof the IP Phone. The IP Phone enumerates and lists any USB device,such as USB mice, USB keyboards, and USB headsets.

Graphic-based diagnostics utilities 627Figure 115USB devices - lock pendingFigure 115 "USB devices - lock pending" (page 627) above shows an

628 IP Phone diagnostic utilitiesstrings is present, "Not Provided" appears in the display area. The DHCPserver IP address from which the op

Graphic-based diagnostics utilities 629Gateway Type NortelVPN DSCP Manual 67MOTD Timer0IKE Mode Aggressive - PSK – XAUTHPSK User : JDoeXAUTH User : KS

Features 63— Set Info— Live Dialpad•Password Administration•Virtual Office Login and Virtual Office Logout (if Virtual Office is configured)•Test Loca

630 IP Phone diagnostic utilitiesFigure 116Trusted Certificate List MenuHighlighting one and clicking View displays the following screen:Figure 117Tru

Graphic-based diagnostics utilities 631Figure 119Device Certificate Details MenuIn the sub-dialog Certificate Revocation Lista list of revoked certifi

632 IP Phone diagnostic utilitiesNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Net

633.AppendixLanguage enhancementContentsThis section contains the following topics:•“Description” (page 633)•“Expansion Module for IP Phones 1100 Seri

634 Language enhancementTFTP Server supportA configuration file is used to download font files, as needed, to the IPPhone using a TFTP Server. After t

635.AppendixDHCP server configurationInstall a Windows NT 4 or Windows 2000 serverTo set up the Windows NT 4 or Windows 2000 server, follow theinstruct

636 DHCP server configurationFigure 121Define new scope4 Create and then fill in the information. Click OK when finished.5 In the DHCP Manager - (Loca

Configure a Windows NT 4 server with DHCP 63710 From the DHCP Options menu, select Scope. The DHCPOptions Scope window opens.11 Choose standard DHCP o

638 DHCP server configurationFor information about configuring DHCP Auto discovery, seeDHCP Auto Discovery.--End--Configure a Windows 2000 server with

Configure a Windows 2000 server with DHCP 639Values window opens. See Figure 126 "Predefined Options andValues " (page 639).Figure 126Predef

64 Nortel IP Phone 2004— Copy—Expand to PC•five call-processing fixed keys— Mute— Handsfree— Goodbye— Headset— HoldFor more information about IP Phone

640 DHCP server configurationFigure 128Predefined Options and Values with data8 Under the Value area, enter the following string in the Stringfield: N

Install ISC DHCP Server 641Figure 130Scope options11 On the General tab, scroll to the bottom of the list and check the128 Nortel-i2004-A option.12 Cl

642 DHCP server configurationCAUTIONAlthough, Windows NT 4 also has the Vendor EncapsulationOption (option code 43), do not use it to encode theVoice

Configure ISC DHCP Server 643match if option vendor-class-identifier =4e:6f:72:74:65:6c:2d:69:32:30:30:34:2d:41:00;}The Hex string represents the text

644 DHCP server configurationFor information about configuring DHCP Auto discovery, seeDHCP Auto Discovery.--End--Example 1: Configuration fileThe fol

Install and configure a Solaris 2 server 645shared-network "myNetwork"{# Declaring subnet for current serversubnet 47.147.77.0 netmask 255.2

646 DHCP server configuration2 Collect information about the network such as subnet mask,router/Media Gateway and DNS server IP addresses asspecified.

Install and configure a Solaris 2 server 6473 Invoke the DHCP services on the Solaris server by entering atthe prompt.:in.dhcpd,Specify –d and/or –v o

648 DHCP server configurationNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Network

649.AppendixTFTP ServerContentsThis section contains the following topics:•“Introduction” (page 649)•“TFTP Server planning” (page 649)•“Updating IP Ph

Display characteristics 65Figure 8IP Phone 2004 display areasCleaning the IP Phone display screenGently wipe the IP Phone display screen with a soft,

650 TFTP ServerFigure 132TFTP Server on a networkThe following information must be considered when planning for a TFTPServer:• The process for the IP

Updating IP Phones firmware 651If too many IP Phones attempt to download new software simultaneously,it can cause the downloads to slow down or return

652 TFTP ServerATTENTIONNortel recommends that the user ends an active call before performing firmwareupgrade. Otherwise results may be unpredictable.

Updating IP Phones firmware 653• IP Phone 1230• IP Audio Conference Phone 2033Automatic TFTP download at bootupIf a TFTP IP address has been configure

654 TFTP ServerTable 146Fields in the TFTP configuration file (cont’d.)Field Name Field Value DescriptionsAUTO Recommended setting. The application lo

Updating IP Phones firmware 655TFTP. The display shows the message [FW] reading... Ifsuccessful, the display shows [FW] writing... and, on the IPPhone

656 TFTP Server3 When Nortel appears on the screen, press the soft keys 1,2,3,4in sequence (left to right). BootC goes to manual configuration. Ifyou

Updating IP Phones firmware 65710 If the IP Phone remains in this condition because no TPS FWdownload occurs, check the TFTP IP address and the state

658 TFTP Serverthe firmware from downloading or saving properly, the Expansion Modulereverts to the factory installed firmware. This version of firmwa

Downloading and configuring fonts 659Table 148Fields in the TFTP configuration file for downloadable fonts (cont’d.)Field Name Field Value Description

66 Nortel IP Phone 2004• user-entered digits• date and time information (if the IP Phone is in an idle state) or CallTimer (if provisioned in the Tele

660 TFTP ServerFigure 133Sample of the font configuration fileFor information about downloading the font file from the Nortel Web site,see Signaling S

Downloading and configuring fonts 661DOWNLOAD_MODE is set to FORCED. The IP Phone firmwareincludes the base set of prompt files so downloads are notne

662 TFTP ServerNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All Rights

663.Appendix802.1Q VLAN descriptionContentsThis section contains the following topics:•“Introduction” (page 663)•“Description” (page 664)•“IP Phone su

664 802.1Q VLAN description• IP Phone 1210• IP Phone 1220• IP Phone 1230The 802.1Q support is configured from the user display interface of theIP Phon

Three-port switch support 665IP Phone supportThe IP Phones support 802.1Q as follows•802.1Q can be enabled or disabled at boot time using manualconfig

666 802.1Q VLAN description• IP Phone 1150E• IP Phone 1165E• IP Phone 1220•IP Phone 1230The three-port switch does not interpret the 802.1Q header, bu

VLAN IDs 667Each VLAN ID is specified as follows•The default VLAN ID is 000 (hex).• The VOICE and Data VLAN IDs can be specified in the manualconfigur

668 802.1Q VLAN descriptionTo use the LLDP MED network policy TLV to provision the Voice VLAN,see “802.1ab Link Layer Discovery Protocol” (page 422).V

Enhanced Data VLAN 669• Data VLAN disabled—all traffic received on the PC port has the802.1Q header appended and the VLAN ID is set to the value which

Package components 67Table 11Package components• IP Phone 2004• handset• handset cord•2.1 m (7-ft) CAT5-e Ethernet cable• Getting Started Card•number

670 802.1Q VLAN descriptionNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks.

671.AppendixPort numbersPort numbers are specified for the IP Phones 2000 Series, IP Phones1100 Series, IP Phones 1200 Series, and IP Softphone 2050.

672 Port numbersL4 protocol(TCP/UDP)Port number orrangeInterface DescriptionCommentsUDP5000Ethernet UNIStim Connection to text XAS IPCM(MCS) or CICMUD

673.AppendixBluetooth®and Wireless FidelityinterferenceBluetooth®is a wireless communication technology that is especiallyappropriate for cable replac

674 Bluetooth®and Wireless Fidelity interferenceThe Bluetooth®wireless technology and WiFi interference is a normalpart of network operation. If Bluet

675.AppendixPower requirements and environmentalspecificationsContentsThis section contains the following topics:• “IP Phone power requirements” (page

676 Power requirements and environmental specificationsTable 151 "Power requirements for IP Phones using Power over EthernetClassification 2"

Environmental specifications 677Table 152Power requirements for IP Phones using Power over Ethernet Classification 3 (cont’d.)IP PhoneProduct CodeMaxi

678 Power requirements and environmental specificationsNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright

679.AppendixIP Phone context-sensitive soft keysTable 154 "IP Phone context-sensitive soft keys" (page 679) describes theIP Phone feature as

68 Nortel IP Phone 2004Power supplyGlobal power supply (for local power) NTYS17xxE6IEC cables1.8 m (5.9 ft), 10 amp, IEC320-C13North AmericaNTYS14AAE6

680 IP Phone context-sensitive soft keysTable 154IP Phone context-sensitive soft keys (cont’d.)Key number Response DescriptionKey 21PRKNULCall Park ke

681.AppendixCall featuresTable 155 "IP Phone supported call features" (page 681) shows a list ofsupported call features for the IP Phones.Ta

682 Call featuresTable 155IP Phone supported call features (cont’d.)Feature DescriptionCWT Call WaitingThe IP Phone 2001, IP Audio Conference Phone 20

Environmental specifications 683Table 155IP Phone supported call features (cont’d.)Feature DescriptionOVR OverridePRK Call ParkPRS Privacy ReleasePRY

684 Call featuresNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Nortel Networks. All Right

685.AppendixFLEXnet licensing error codesTable 156 "FLEXnet licensing error codes" (page 685) describes FLEXnetlicensing error codes for the

686 FLEXnet licensing error codesError code Description-15Cannot connect to license server system. The server (lmgrd) has not beenstarted yet, or the

Environmental specifications 687Error code Description-59Message checksum failure.-60License server system message checksum failure.-61Cannot read lic

688 FLEXnet licensing error codesError code Description-97The desired vendor daemon is down. 1) Check the lmgrd log file, or 2) Trylmreread.-98This FE

Environmental specifications 689Error code Description-137Error writing to the event log.-139Communications timeout.-140Bad message command.-141Error

Installation and configuration 69Before you beginBefore installing the IP Phone 2004, complete the following pre-installationchecklist:• Ensure one IP

690 FLEXnet licensing error codesError code Description-513Error list returned.-514No certicom module available.-515Wrong or incomplete certicom modul

691.AppendixNortel IP Softphone 2050 licenseinformationDownload Open Source modulesUse the following procedure to download the Open Source modules for

692 Nortel IP Softphone 2050 license informationEveryone is permitted to copy and distribute verbatim copies of this licensedocument, but changing it

GNU GENERAL PUBLIC LICENSE 693The precise terms and conditions for copying, distribution and modificationfollow.TERMS AND CONDITIONS FOR COPYING, DIST

694 Nortel IP Softphone 2050 license informationc. If the modified program normally reads commands interactively whenrun, you must cause it, when star

GNU GENERAL PUBLIC LICENSE 695c. Accompany it with the information you received as to the offer todistribute corresponding source code. (This alternat

696 Nortel IP Softphone 2050 license informationotherwise) that contradict the conditions of this License, they do notexcuse you from the conditions o

GNU GENERAL PUBLIC LICENSE 69710. If you wish to incorporate parts of the Program into other freeprograms whose distribution conditions are different,

698 Nortel IP Softphone 2050 license informationThis program is free software; you can redistribute it and/or modify it underthe terms of the GNU Gene

GNU GENERAL PUBLIC LICENSE 699MADThis product contains module MAD, which is distributed in accordance withthe terms of the GNU General Public License

7Package components 130Installation and configuration 131Before you begin 131First-time installation 132Configuring the IP Phone 1210 132Connecting th

70 Nortel IP Phone 20042 Configure the IP Phone 2004 on the Call Server using LD 11. Atthe prompt, enter the following:REQ:newTYPE:2004P1,2004P2For mo

700 Nortel IP Softphone 2050 license informationNortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-

701.Index3-port switchand 802.1Q header 666802.11bwireless ethernet networking 267802.1Q 663Ethernet frame 664p bits 664802.1Q support 664802.3af 675A

702diagnostic utilities 569Diagnostic utilitiesAuthentication State 572Authenticator ID 572Command Line Interface (CLI) 570data display pages 584Devic

703Changing TN 136Introduction 123keys and functions 125Removing 137Replacing 137IP Phone 1220 139IP Phone 1230 157IP Phone 2001Changing TN 40Introduc

704Rrandom hardware IDs 262Record on Demand 413Redial List 390Registrationerror messages 600registry key 260removingMVC 2050 259Reserved keysIP Phone

Nortel Communication Server 1000IP Phones FundamentalsRelease: UNIStim 3.x for Rls 5.x and 6.0Publication: NN43001-368Document revision: 05.06Document

Installation and configuration 71Ethernet port is configured for autonegotiation. The PC Portdoes not support Auto-MDIX.CAUTIONDamage to EquipmentDo n

72 Nortel IP Phone 2004voltage. See Table 12 "IP Phone 2004 component list" (page67).The IP Phone 2004 supports both AC power and Power over

Replacing an IP Phone 2004 73a Disable the password.b Set the password as non-NULL.3 Press OK when the node number displays.If Thenthe node password i

74 Nortel IP Phone 2004Removing an IP Phone 2004 from serviceProcedure 15Removing an IP Phone 2004 from serviceStep Action1 Disconnect the IP Phone 20

75.IP Phone Key Expansion Module (KEM)ContentsThis section contains the following topics•“Description” (page 75)• “Features” (page 76)•“Display charac

76 IP Phone Key Expansion Module (KEM)Figure 10IP Phone 2002 with one IP Phone KEM attachedFeaturesThe IP Phone KEM has the following features:• 12 ke

Configuration 77To alter the display and contrast on the IP Phone KEM, use the ContrastAdjustment option under the Telephone Options menu on the IP Ph

78 IP Phone Key Expansion Module (KEM)Table 14LD 11: Configure the IP Phone KEM (cont’d.)Prompt Response DescriptionKEM (0) – 2Number of attached IP P

Configuration 79Table 14LD 11: Configure the IP Phone KEM (cont’d.)Prompt Response DescriptionPAGEOFST <Page><KeyOffset>Automatically calc

8Display characteristics 163Cleaning the IP Phone display screen 164Programmable line (DN)/feature key label display 164Information line display 164So

80 IP Phone Key Expansion Module (KEM)Table 14LD 11: Configure the IP Phone KEM (cont’d.)Prompt Response DescriptionApplies to an IP Phone 2004 withKE

IP Phone KEM startup initialization 81Procedure 16Connecting the IP Phone KEM to an IP Phone 2002 or IP Phone 2004Step Action1 Remove the IP Phone fro

82 IP Phone Key Expansion Module (KEM)Table 15Startup initialization process for the IP Phone KEMPhase Description1. IP Phone KEM performsself-testThe

Operating parameters 83lines and features on keys 56 to 79 can cause the IP Phone 2002 toring, but there is no way to answer it. An error message disp

84 IP Phone Key Expansion Module (KEM)Nortel Communication Server 1000IP Phones FundamentalsNN43001-368 05.06 30 April 2010Copyright © 2003-2010 Norte

85.Nortel IP Audio Conference Phone2033Contents•“Introduction” (page 85)• “Description” (page 86)•“Extension microphones” (page 87)•“Components and fu

86 Nortel IP Audio Conference Phone 2033• Procedure 19 “Changing the TN of an existing IP Audio ConferencePhone 2033” (page 100)• Procedure 20 “Replac

Extension microphones 87Figure 12IP Audio Conference Phone 2033Extension microphonesThe IP Audio Conference Phone 2033 supports up to two extensionmic

88 Nortel IP Audio Conference Phone 2033Figure 13Extension microphoneComponents and functionsThis section describes the following components and funct

Components and functions 89Table 16IP Audio Conference Phone 2033 keys and functions (cont’d.)Key FunctionGoodbye key Use the Goodbye key to terminate

9USB Headset Adapter 200Registration 200GIPS 200Echo cancellation 202Clock synchronization 202Jitter buffer 202QoS 202i2050QosSvc.exe 204DiffSERV (DSC

90 Nortel IP Audio Conference Phone 2033— Call Timer— Live Dialpad•Password Admin•Station Control Password•Virtual Office Login and Virtual Office Log

Display characteristics 91— Mute—Goodbye—HoldFor more information about IP Phone features, see “Features” (page 389).Display characteristicsThe IP Aud

92 Nortel IP Audio Conference Phone 2033Information line displayThe IP Audio Conference Phone 2033 has a one-line information displayarea with the fol

Package components 93Package componentsTable 18 "Components list for US, CA, CALA, AP, and GC" (page93) lists the components for the IP Audi

94 Nortel IP Audio Conference Phone 2033Table 19Components list for EMEAComponentProduct codeIP Audio Conference Phone 2033 package contents include•I

Installation and configuration 95Table 19Components list for EMEA (cont’d.)Table 20 "Power cords" (page 95) lists the IP Audio Conference Ph

96 Nortel IP Audio Conference Phone 2033• If a global power supply is required, ensure you use the correct globalpower supply supplied by Nortel and c

Installation and configuration 973 Configure the IP Audio Conference Phone 2033 in ElementManager. IP Phones are configured using the Phones sectionin

98 Nortel IP Audio Conference Phone 2033Figure 16POE moduleRed LEDs on the IP Audio Conference Phone 2033 indicatepower. Messages indicating system st

Redeploying an IP Audio Conference Phone 2033 99Figure 17Bottom view of IP Audio Conference Phone 2033--End--When you complete the IP Phone connection