Avaya Nortel Business Communications Manager 450 1.0 System Bedienungsanleitung

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BCM450 1.0
Business Communications Manager
Document Status: Standard
Document Number: NN40160-103
Document Version: 01.01
Date: August 2008
System Overview
Seitenansicht 0
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Inhaltsverzeichnis

Seite 1 - System Overview

BCM450 1.0Business Communications ManagerDocument Status: StandardDocument Number: NN40160-103Document Version: 01.01Date: August 2008System Overview

Seite 2 - Trademarks

10 Chapter 2 System overviewNN40160-103BCM450 hardwareBCM450 (as shown in Figure 1) features a new base function tray.Figure 1 BCM450 hardware—front

Seite 3 - Contents

System overview Chapter 2 11System OverviewA main unit contains the following field-replaceable units:• cooling fan• power supply unit• base function

Seite 4

12 Chapter 2 System overviewNN40160-103BCM450 physical interfacesFigure 2 map the physical interfaces of the BCM450 hardware.Figure 2 BCM450 physica

Seite 5 - Chapter 1

System overview Chapter 2 13System OverviewLED strategyBCM450 offers a simplified LED strategy, reducing the status LEDs to two: the Power LED and the

Seite 6 - Related publications

14 Chapter 2 System overviewNN40160-103BCM450 expansion cabinet and media bay modulesYou can expand BCM450 trunk and station capacity by connecting an

Seite 7

System overview Chapter 2 15System OverviewFigure 3 BCM450 system with expansion cabinetMounting kitsBusinesses can have a range of physical environ

Seite 8 - How to get help

16 Chapter 2 System overviewNN40160-103• Nortel Voice Networking (MCDN) support on both H.323 and SIP trunks• T.38 and G.711 Fax over IPBCM450 feature

Seite 9 - Chapter 2

System overview Chapter 2 17System OverviewSet templatesElement Manager administrators can use this feature to configure multiple telephone sets by pr

Seite 10 - BCM450 hardware

18 Chapter 2 System overviewNN40160-103Parameter renumberingUse the Element Manager to quickly renumber specific parameters in the sets and lines conf

Seite 11 - BCM450 physical dimensions

System overview Chapter 2 19System OverviewSystem reset buttonThe BCM450 R1 system is equipped with a reset button which reboots and makes available a

Seite 12 - BCM450 physical interfaces

Copyright © 2008 Nortel Networks. All Rights ReservedThe information in this document is subject to change without notice. The statements, configurati

Seite 13 - LED strategy

20 Chapter 2 System overviewNN40160-103Security BCM450 1.0 suports the following security enhancements introduced in previous BCM platforms.Last faile

Seite 14 - NN40160-103

System overview Chapter 2 21System OverviewSecure interface and audit logging This feature enhances interface security by adding secure access control

Seite 15 - Mounting kits

22 Chapter 2 System overviewNN40160-103Additional supported featuresThe following table summarizes some of the existing BCM features and capabilities

Seite 16 - BCM450 features

System overview Chapter 2 23System OverviewNetwork Configuration Manager support for BCM450Network Configuration Manager (NCM) support for BCM450 is d

Seite 17 - Set templates

24 Chapter 2 System overviewNN40160-103SIP and H.323 interoperabilityBCM450 matches BCM50 3.0 SIP and H.323 interoperability. For SIP support, see “Se

Seite 18 - WLAN 6120 and 6140 handsets

System overview Chapter 2 25System OverviewPVQM on BCM450• provides the ability to monitor the quality and integrity of IP-based voice networking• is

Seite 19 - Existing features

26 Chapter 2 System overviewNN40160-103In enterprise network systems, the SIP feature supports private numbering plans, optimizes the use of network t

Seite 20 - Last failed login time

System overview Chapter 2 27System OverviewThe following country matrix table reflects country support for analog interfaces in BCM450.Table 4 Analo

Seite 21 - User ID length

28 Chapter 2 System overviewNN40160-103The following table lists the digital interfaces supported in each market profile. Note that the Digital Statio

Seite 22 - Additional supported features

System overview Chapter 2 29System OverviewFor additional information about the market profile attributes for your BCM system, refer to the market pro

Seite 23 - Next generation IP phones

Contents 3System OverviewContentsChapter 1: Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5A

Seite 24 - Hardware inventory

30 Chapter 2 System overviewNN40160-103Ease of installationBCM450 installation is easy with innovative hardware and management tools.The simple nature

Seite 25 - Session initiated protocol

System overview Chapter 2 31System OverviewFinally, an administrator has the capability to disconnect a modem or ISDN call if they find that a modem o

Seite 26 - Global markets

32 Chapter 2 System overviewNN40160-103Each log category contains one or more log files. You manage logs by transferring selected BCM450 log files fro

Seite 27

System overview Chapter 2 33System OverviewFigure 4 Business Element Manager interfaceElement Manager runs on a PC, and the information required to

Seite 28

34 Chapter 2 System overviewNN40160-103• Backup and restore. You can schedule full back ups with the option of excluding certain components which are

Seite 29 - BCM450 management

System overview Chapter 2 35System OverviewNetwork Configuration ManagerMany Business Communications Manager customers already use the optional client

Seite 30 - Ease of installation

36 Chapter 2 System overviewNN40160-103IP Softphone 2050 Yes (32-bit version only)IP client 2050 v2 and QoS YesipView Software Wallboard Setup and Ope

Seite 31 - Log management

System overview Chapter 2 37System OverviewBCM450 applicationsBCM450 has a wide range of applications. You enable these applications through keycodes,

Seite 32 - Business Element Manager

38 Chapter 2 System overviewNN40160-103The main page shows your mailbox status information, such as whether the telephone is forwarded, the mailbox is

Seite 33 - System overview Chapter 2 33

System overview Chapter 2 39System Overview— an off-premise notification is not allowed— the outbound transfer is not allowed— the alternative greetin

Seite 34 - Keycodes

4 Contents NN40160-103Ad Hoc conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Session

Seite 35 - Network Configuration Manager

40 Chapter 2 System overviewNN40160-103CallPilotBCM450 is a versatile business communications tool that you can use to• answer incoming calls• offer c

Seite 36

System overview Chapter 2 41System OverviewCustom Call Routing Custom Call Routing (CRC) enhances the Auto Attendant menu with custom menus and inform

Seite 37 - BCM450 applications

42 Chapter 2 System overviewNN40160-103• Qualcomm Eudora Pro 6.1.2For more information, see the Unified Messaging Configuration Guide.Intelligent Cont

Seite 38 - My Mailbox

System overview Chapter 2 43System OverviewMultimedia Contact Center supports two call types:• Phone-and-browser calls (using PSTN), which integrate a

Seite 39 - System overview Chapter 2 39

44 Chapter 2 System overviewNN40160-103BCM compatibility matrixThe following table indicates the compatibility of components and features through the

Seite 40 - CallPilot

System overview Chapter 2 45System OverviewWLAN HandsetsWLAN 2210 No Yes Yes Yes YesWLAN 2211 No Yes Yes Yes YesWLAN 2212 No Yes Yes Yes YesWLAN 61

Seite 41 - CallPilot options

46 Chapter 2 System overviewNN40160-103LAN CTE Yes Yes Yes Yes YesCDR Yes Yes Yes Yes YesMeet-Me Conferencing No No No Yes YesActivity Reporter No No

Seite 42 - Multimedia Contact Center

System overview Chapter 2 47System OverviewRouting Protocols No Yes Yes Yes NoQoS No Yes Yes Yes Yes (only VoIP DSCP marking. Default values cannot b

Seite 43 - Personal Call manager

48 Chapter 2 System overviewNN40160-103

Seite 44 - BCM compatibility matrix

5System OverviewChapter 1Getting startedAbout this guideThis system overview gives a high-level understanding of the core capabilities and features of

Seite 45

6 Chapter 1 Getting startedNN40160-103Related publicationsThis section provides a list of additional documents. To locate specific information, you ca

Seite 46

Getting started Chapter 1 7System OverviewNortel Business Communications Manager 450 1.0 Configuration—Devices (NN40160-500)Nortel Business Communicat

Seite 47

8 Chapter 1 Getting startedNN40160-103How to get helpThis section explains how to get help for Nortel products and services.Getting Help from the Nort

Seite 48 - 48 Chapter 2 System overview

9System OverviewChapter 2System overviewThe Business Communications Manager 450 Release 1 (BCM450 1.0) provides private network and telephony manageme

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