Avaya Business Communications Manager - Interactive Voice Response Konfigurationsanleitung PDF herunterladen (Seite 51)

Chapter 2 Installing Interactive Voice Response 51

Interactive Voice Response Installation and Configuration Guide

6 Click Change Many Lines.

The Change Many Lines page appears.

7 In the From field, type the number of the first line to add.

8 In the To field, type the number of the last line to add.

9 From the Answer Mode list box, select IVR.

10 From the Number of rings pull-down list, select the number of rings before IVR answers.

You must select a number from 0 to 12. If you set the number to less than 2, Caller ID

information cannot be passed to IVR.

11 Click Submit.

Viewing or changing the system fax name

When IVR sends a fax, it uses the system fax name that is programmed in CallPilot Manager. The

system name transmits to external fax machines as the station ID of the site. Many fax machines

show this value when transmitting or receiving, and record it in transmission logs. If you have not

entered a system name, no station ID is sent.

The system name can be a maximum of 16 characters. You can use your main fax number as the

system name.

To view or change the system fax name

1 Launch and log on to the Business Element Manager.

The Business Element Manager opens with the Task Navigation Panel open.

2 From the Configuration tab, open the Application folder.

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Avaya Business Communications Manager - Interactive Voice Response Konfigurationsanleitung Seite 51