Avaya MultiVantage Configuration Manager Release 1.0 Konfigurationsanleitung PDF herunterladen (Seite 12)

6IWSYVGIWERH2SXMGIW

12 Avaya MultiVantage™ Configuration Manager Installation and Configuration

%ZE]E8IGLRMGEP7IVZMGI3VKERM^EXMSR873

The TSO provides support for MCM to client teams, field

technicians, and customers. The TSO will bill customers for support

on a time and materials basis if the following conditions exist:

• Customers do not have a current maintenance agreement

• Customers do not procure and install the required systems

and software as defined in the VisAbility Management

Provisioning Package

• Customers request support that is outside the purchase

agreement

The TSO does not support hardware or software that customers

purchase from third-party vendors.

%ZE]E'SRXEGX-RJSVQEXMSR

You may find the following contact information helpful at various

times during the process of installing and setting up this product

This information was accurate at the time this book went to press.

We update this information with each new release of MCM.

Customers can access only the resources in Table 1 (not Table 2). To

view Avaya web sites, Avaya recommends that you use Internet

Explorer.

Table 1. Customer-Accessible Resources

Resource Contact Information

Avaya Support Center http://support.avaya.com/

Avaya Technical Services

Organization (TSO)

Technical Support: 1-800-242-2121, ext. 4-

1080 or 720-444-1080

Remote Network

Implementation Services

(RNIS)

http://www1.avaya.com/enterprise/who/

docs/dataimplementation/fullprodinfo.html

Toll Fraud Intervention 1-800-643-2353 prompt 1

VM001 Form http://support.avaya.com/

Then click System/Network Management.

Then click Enterprise Class IP Solutions

(ECLIPS)

1 2 ... 7 8 9 10 11 12 13 14 15 16 17 ... 41 42

Keine Kommentare

Avaya MultiVantage Configuration Manager Release 1.0 Konfigurationsanleitung Seite 12