
Avaya Video Conferencing Manager Deployment Guide 15
Upgrading Avaya Video Conferencing Manager
The Avaya Video Conferencing Manager installation program installs the Microsoft .NET Framework 2.0 if
not already installed. During an upgrade, the Avaya Video Conferencing Manager installer changes the
ASP.NET version of all web sites installed in IIS to v2.0. Other web sites installed in IIS that are not running
in their own application pools may not function properly after the upgrade. To work around this issue after
performing the upgrade, refer to Troubleshooting.
Upgrade Prerequisites
Before you upgrade your Avaya Video Conferencing Manager installation, complete the following tasks:
• Avaya recommends that you back up your Avaya Video Conferencing Manager database before
performing an upgrade. Refer to the product documentation for the version of Avaya Video
Conferencing Manager from which you are upgrading for backup instructions.
• Create a backup copy of the SharedXML folder and the
*.config files that are located in the
installation folder.
• Install Microsoft ADAM or AD LDS. Read more at Installing Microsoft ADAM or AD LDS.
• Ensure that the server on which Avaya Video Conferencing Manager is installed has at least 35 GB of
free disk space.
• Ensure that the server on which Avaya Video Conferencing Manager is installed does not have an
Active Directory installation and is not a domain controller.
• Ensure that you have administrator rights to perform the upgrade.
• Ensure that Avaya Video Conferencing Manager is not in use during the upgrade.
• If OpenSSL exists on the server, ensure that the version is 0.9.7 or later. Read more at OpenSSL
version.
Performing an Upgrade
1. Ensure that you complete all tasks in Upgrade Prerequisites.
2. On the Avaya Video Conferencing Manager CD, double-click setup.exe. The program automatically
detects an existing Avaya Video Conferencing Manager installation that is eligible for an upgrade.
3. When prompted to continue with the upgrade, click Next.
4. Click Finish.
5. Restart the server.
NOTE If the installation that you upgraded used OpenLDAP for authenticating users
in Avaya Video Conferencing Manager, the upgrade changes each user’s
password to avaya when it migrates data from OpenLDAP to ADAM or AD
LDS. You can change the passwords for these users on the User
Management page. Refer to Modifying a User Account.
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