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Avaya Business Communications Manager - Call Detail Recording System Handbücher

Bedienungsanleitungen und Benutzerhandbücher für Software Avaya Business Communications Manager - Call Detail Recording System.
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Avaya Business Communications Manager - Call Detail Recording System Bedienungsanleitung (70 Seiten)


Marke: Avaya | Kategorie: Software | Größe: 0.70 MB |

 

Inhaltsverzeichnis

Document Status: Standard

1

Document Version: 04.01

1

Document Number: NN40020-605

1

Date: August 2009

1

Trademarks

2

Contents

3

Chapter 4

4

Task list

5

6 Task list

6

How to get help

7

8 How to get help

8

NN40020-605NN40020-605

8

Chapter 1

9

Audience

10

Acronyms

10

Related publications

11

12 Chapter 1 Getting started

12

NN40020-605

12

Chapter 2

13

Table 1 Report Options

14

Report formats and types

15

To assign Norstar report type

16

Assigning the Date Format

16

To assign the Date Format

16

Assigning the Header Format

16

To assign the Header Format

17

Assigning the Report Language

17

To assign the Report Language

17

Assigning Report Filters

17

To assign Report Filters

17

Creating the Feature Code

18

To designate the feature code

18

Configuring the Prefix Filter

19

Include DNIS Info Yes/No

20

Table 3 Report contents

21

Chapter 3

23

Table 4 File Settings

25

Managing CDR data

26

Using CDR Pull Transfer

27

To set up a CDR user account

28

Starting the CDR Pull Client

30

To start the CDR Pull Client

30

Scheduling a Pull Transfer

30

To schedule a Pull Transfer

31

Using CDR Push Transfer

32

Using CDR Livestream

36

Call Detail Recording display

38

SL-1 report options

42

SL-1 Standard reports

43

SL-1 CLID reports

43

Norstar reports

45

Norstar Standard reports

46

Norstar CLID reports

46

Norstar Real-time report

47

Figure 22 Call with DNIS

48

Figure 23 Transferred call

48

Norstar All report

49

Target line/physical lines

50

Busy reports

50

Bearer Capability data

51

PRI call-by-call service

51

Voice over IP calls

52

External call forwarding

53

Line descriptions

56

Table 10 Real-time record

60

Figure 67 Charges in units

62

Figure 68 No charge

62

Glossary

63




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