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Troubleshooting Network Boot Problems
114084 Rev. A A-9
Guidelines for Using Packet Capture
Use the Packet Capture utility to view incoming or outgoing BOOTP or TFTP
packets and isolate errors to a specific router interface. This utility is available
through the Technician Interface on routers running Version 7.80 or later.
Refer to Using Technician Interface Software for instructions on how to use
Packet Capture. Refer to Configuring SNMP, BOOTP, DHCP, and RARP
Services for a description of BOOTP packets.
Use Packet Capture as follows:
1. Test the BOOTP server’s next-hop router in the path to the
AN/ANH/ARN.
2. Test the upstream router’s interface to the AN/ANH/ARN.
3. Test the upstream router’s interface to the next-hop router.
4. Test the interfaces that receive and forward the BOOTP and TFTP
packets of the router in the middle of the path.
5. Continue testing each router in the path until you isolate the problem
interface.
Guidelines for Using a LAN Protocol Analyzer
Refer to the following guidelines when you use a LAN protocol analyzer:
• If Netboot is failing, connect the analyzer to the BOOTP server interface to
determine whether it is receiving and responding to Netboot and TFTP
requests.
To read the ASCII translation, view the BOOTP reply packets for the
configuration file pathname in hexadecimal mode.
Note: The instructions that follow assume that Version 7.80 or later is running
on all routers in the path between the AN/ANH/ARN and the BOOTP server.
Note: The LAN protocol analyzer does not decode all of the vendor tag fields.
- Configuring Remote 1
- USA Requirements Only 3
- European Requirements Only 3
- Canada Requirements Only 5
- T1 Service 8
- Bay Networks Software License 9
- (continued) 10
- Contents 11
- About This Guide 21
- Conventions 23
- Acronyms 24
- 114084 Rev. A xxvii 27
- World Wide Web 29
- Customer Service FTP 29
- Support Source CD 30
- CompuServe 30
- InfoFACTS 31
- How to Get Help 31
- Chapter 1 33
- Router Software 34
- Boot Configuration Options 35
- 1-4 114084 Rev. A 36
- Quick-Start 37
- (continued) 37
- The Boot Process 38
- 114084 Rev. A 1-7 39
- 1-8 114084 Rev. A 40
- 114084 Rev. A 1-9 41
- NPA0002A 41
- 1-10 114084 Rev. A 42
- Configuration file 43
- NPA0004A 43
- TFTP request 43
- TFTP transfer 43
- 114084 Rev. A 1-11 43
- Local Boot 44
- 114084 Rev. A 1-13 45
- NPA0006A.EPS 45
- Chapter 2 47
- EZ-Install 48
- Booting the Router Routinely 49
- Directed Netboot 50
- Recommendations 51
- Completing a Startup Option 52
- 114084 Rev. A 2-7 53
- Chapter 3 57
- Setting Up a UNIX Boot Server 57
- Setting Up a BOOTP Server 58
- Setting Up BOOTPD to Run 59
- <hostname> 60
- 3-6 114084 Rev. A 62
- -- the size of the boot file 63
- 3-8 114084 Rev. A 64
- Setting Up a TFTP Server 65
- 3-10 114084 Rev. A 66
- <user_id> 67
- <group_no.> 67
- Rebooting 68
- Chapter 4 71
- Configuring Network Booting 71
- Creating Configuration Files 72
- Configuring Network Booting 73
- 4-4 114084 Rev. A 74
- Preparing an Image 76
- 114084 Rev. A 4-7 77
- 4-10 114084 Rev. A 80
- 114084 Rev. A 4-11 81
- 114084 Rev. A 4-13 83
- Netboot Interface Parameters 84
- 85
- Enabling Router Interfaces 86
- 114084 Rev. A 4-17 87
- 4-18 114084 Rev. A 88
- 114084 Rev. A 4-19 89
- 4-20 114084 Rev. A 90
- 1. Click on Client I/F 91
- Chapter 5 95
- <TFTP host> 97
- <TFTP 97
- <interface> 98
- <next 98
- <interface> 101
- <port no.> 102
- Verifying Your Configuration 103
- What to Do Next 104
- Chapter 6 105
- Managing ANH Repeater Ports 105
- 6-2 114084 Rev. A 106
- Configuring Remote Access 106
- 114084 Rev. A 6-3 107
- 114084 Rev. A 108
- 109
- Chapter 7 111
- 7-2 114084 Rev. A 112
- The RMON Groups 113
- 7-4 114084 Rev. A 114
- 114084 Rev. A 7-5 115
- 7-6 114084 Rev. A 116
- 117
- 118
- 119
- 119
- 119
- 120
- Activating the DCM 122
- Disabling the DCM 122
- Booting the DCM 123
- 114084 Rev. A 7-15 125
- RMON Implementation Notes 126
- RMON Applications 127
- RMON Memory Use 128
- 114084 Rev. A 7-19 129
- 7-20 114084 Rev. A 130
- 114084 Rev. A 7-21 131
- 7-22 114084 Rev. A 132
- 114084 Rev. A 7-23 133
- Appendix A 135
- A-2 114084 Rev. A 136
- Router Fails to Netboot 137
- 114084 Rev. A A-5 139
- <connector> 141
- A-8 114084 Rev. A 142
- get and log 142
- 114084 Rev. A A-9 143
- Displaying Parameter Settings 144
- Debugging the BOOTP Server 146
- <rel> 148
- <IP_address> 149
- Upgrading the Software Image 151
- Restoring a Local File System 151
- A-18 114084 Rev. A 152
- Appendix B 153
- Using the Worksheets 154
- Global Information Worksheet 155
- Router Protocol Worksheets 158
- OSPF Worksheet 159
- Wide Area Protocol Worksheets 162
- Frame Relay Worksheet 163
- PPP Standard Worksheet 164
- SMDS Worksheet 165
- Appendix C 169
- Implementation Notes 169
- C-2 114084 Rev. A 170
- Network Configuration Options 171
- Configuring a Single ANH 172
- Configuring Multiple Hubs 174
- Configuring an AUI Port 175
- C-8 114084 Rev. A 176
- 114084 Rev. A Index-1 179
- 114084 Rev. A Index-3 181
- 114084 Rev. A Index-5 183
- 114084 Rev. A Index-7 185
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