Avaya PeriView Reference Manual (Software Release 2.1) - Business Communications Manager Bedienungsanleitung Seite 185
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Status Tools
# P0602566 Ver: 2.7 Page 171
Component Span Status States Sheet 1 of 2
Symbol State Applies To Description
Connected Phone Line Phone line state in which interaction is
detected between the MPS phone lines
and callers, indicating that calls are in
process on these lines.
No Answer Phone Line The line is Idle and the state is set to no
answer.
Referral Phone Line Detected activity is dependent upon the
type of referral method that has been
instituted (hook flash or digital). Refer to
Phone Line Status on page 150.
Busy Phone Line Phone line state in which the MPS phone
lines are in an in-service-busy state and
not able to take calls.
Down MPS
Phone Line
One or more component-specific
processes have either been interrupted
or are not yet fully operational.
Phone line state in which the MPS or
MPS phone lines are not able to receive
calls.
Unreachable Span
MPS
Phone Line
The state of the span is unknown
because the span is unreachable.
The state of the MPS is unknown. No
information is available. Once information
is available, the state of the MPS is either
Down or Up.
Phone line state in which the MPS
cannot be contacted therefore, phone
line state cannot be determined.
Ready Phone Line Phone line state in which the MPS phone
lines are in service and ready to take
calls.
Up Span
MPS
The Span is in service.
All MPS-specific processes are fully
operational.
Disabled Span The span has been intentionally disabled
from the MPS.
- PeriView Reference Manual 1
- Table of Contents 3
- Page iv # P0602566 Ver: 2.7 4
- Page vi # P0602566 Ver: 2.7 6
- Intended Audience 10
- How to Use This Manual 10
- Organization of This Manual 11
- Trademark Conventions 13
- Working with 15
- PeriView 15
- Introduction to PeriView 16
- Working with PeriView 17
- PeriView Work Environment 18
- Components in the MPS 19
- Start PeriView and Login 21
- Client Based 21
- Browser Based 21
- Understanding PeriView 25
- Navigating PeriView 26
- Toolbars 26
- Right-click Menus 26
- Screen Tips 26
- PeriView Toolbars 27
- PeriView Menus 29
- The Navigation Pane 33
- Tree Objects and Their States 35
- Tree Objects 35
- Tree Object States 36
- User Manager 39
- Introduction to User Manager 40
- User Manager—User Tab 41
- Add a new User 41
- Remove a User 45
- Setting User Properties 46
- Setting User Privileges 50
- Membership Management 53
- User’s Advanced Properties 56
- Setting Password 59
- Configuring Global Properties 60
- User Manager—Group Tab 62
- Adding a new Group 62
- Remove a Group 64
- Setting Group Properties 65
- Setting Group Privileges 68
- Member Management 71
- Group’s Advanced Properties 74
- Application 77
- Configuration 77
- Configurations Options 79
- Application Configuration 101
- Application Manager 121
- Click to remove 125
- Magnifier tool 127
- Expand and Collapse the Tree 129
- Tree Object Information 130
- # P0602566 Ver: 2.7 Page 117 131
- Types of Applications 132
- Types of Phone Lines 133
- File Location Requirements 134
- Assign Action 137
- Start and Restart Action 139
- Terminate or Unassign Action 141
- Reorder Action 147
- # P0602566 Ver: 2.7 Page 139 153
- # P0602566 Ver: 2.7 Page 141 155
- Status Tools 159
- Working with the Status Tools 161
- Overview 163
- Phone Line Status 164
- Phone Line Status Graph Types 168
- Linked Graph Properties 177
- Component Span Status 181
- Component Host Status 187
- MPS Control Center 193
- MMDP Configuration 195
- Adding a Data Provider 196
- Removing Data Provider 202
- Adding Monitored System 206
- Removing Monitored System 207
- MPS Configuration 211
- MMF Configuration 218
- VOS Configuration 220
- VpsHosts Configuration 221
- Cluster Configuration 222
- IPML Configuration 222
- Telephony Link Server 229
- CCT-IVR Integration 234
- CTI Connection to the IVR 248
- TAPI Connection to the IVR 257
- Alarm Viewer 261
- Source of Alarm Information 265
- Live Alarms 265
- Default Alarm Log Files 265
- Alarm Viewer Window 267
- Alarm Information 267
- View Live Alarms 269
- View Default Alarm Log Files 270
- Filter Alarms 272
- Creating a Filter 273
- Simple Filter 273
- Advanced Filter 275
- Saving a Filter 278
- Filtering Alarm Log Files 279
- Configuring Data 281
- Provider for PeriView 281
- Introduction 282
- Netscape for Solaris 283
- Installation 283
- Installing Java Plug-in 284
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