Avaya BCM Voice Messaging Bedienungsanleitung

1-800-4 NORTELwww.nortelnetworks.com© 1999 Nortel NetworksP0908523 Issue 02Enterprise Edge Voice MessagingSet Up and Operation Guide

10 ContentsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

100 Mailbox Feature CodesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Operator StatusThe Operator Status Feature Code

Mailbox Feature Codes 101P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideInterrupt a MessageThe Interrupt Feature Code is

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection V - Custom Call Routing (CCR)• Overview of Custom Call Routing• Bu

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideOverview of Custom Call RoutingThis chapter contains general information a

106 Overview of Custom Call RoutingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Custom Call Routing overviewWhen build

Overview of Custom Call Routing 107P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideTerms and definitionsThe following ter

108 Overview of Custom Call RoutingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Planning and designing a CCR TreePlann

Overview of Custom Call Routing 109P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide“Come celebrate with us! It’s time for

110 Overview of Custom Call RoutingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02“You have reached the Ideal Office Mac

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection I - Getting started• Introduction• Setting up Enterprise Edge Voic

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideBuilding, saving, and enabling a CCR TreeOverviewThis chapter contains the

112 Building, saving, and enabling a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02 Beginning to build a new Tr

Building, saving, and enabling a CCR Tree 113P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAdding a sub-node to a Menu

114 Building, saving, and enabling a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Adding a Menu sub-nodeTo add

Building, saving, and enabling a CCR Tree 115P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAdding an Information Mailbo

116 Building, saving, and enabling a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Adding a Mailbox nodeAdding

Building, saving, and enabling a CCR Tree 117P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAdding a Transfer A Transfer

118 Building, saving, and enabling a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Note: A Link transfer can be

Building, saving, and enabling a CCR Tree 119P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide8. The Assigned Key list box

120 Building, saving, and enabling a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Testing a CCR TreeAfter you

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideChanging or deleting a CCR TreeOverviewAfter you create and enable your CC

122 Changing or deleting a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Disabling a CCR TreeBefore you make an

Changing or deleting a CCR Tree 123P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideMoving a nodeA node can be moved from

124 Changing or deleting a CCR TreeEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection VI - Maintenance andTroubleshooting• Enterprise Edge Voice Messagi

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideEnterprise Edge Voice Messaging ReportsOverviewThis chapter describes Ente

128 Enterprise Edge Voice Messaging ReportsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Directory ReportThis report sh

Enterprise Edge Voice Messaging Reports 129P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideThe starting point of this rep

130 Enterprise Edge Voice Messaging ReportsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Enterprise Edge Voice Messagin

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideIntroductionAbout Enterprise Edge Voice MessagingEnterprise Edge Voice Mes

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideEnterprise Edge Voice Messaging TroubleshootingOverviewThis chapter on Ent

132 Enterprise Edge Voice Messaging TroubleshootingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02The Automated Attendan

Enterprise Edge Voice Messaging Troubleshooting 133P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideMailbox owner is unabl

134 Enterprise Edge Voice Messaging TroubleshootingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Operating troubleThe f

Enterprise Edge Voice Messaging Troubleshooting 135P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideA mailbox is not in th

136 Enterprise Edge Voice Messaging TroubleshootingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Custom Call Routing (C

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection VII - Appendices• Appendix A: Dialing Translation• Appendix B: Ent

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAppendix A: Dialing TranslationOverviewDialing translation is a process by

140 Appendix A: Dialing TranslationEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02The following three tables are example

14 IntroductionEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Enterprise Edge Integrated Solution optional softwareEnter

Appendix A: Dialing Translation 141P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSample Dialing Translation TableNetwor

142 Appendix A: Dialing TranslationEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02• Access code (Access cd)In North Amer

Appendix A: Dialing Translation 143P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideBuilding a Dialing Translation Table T

144 Appendix A: Dialing TranslationEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Changing an entry in the Dialing Trans

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAppendix B: Enterprise Edge Configuration TipsOverviewThis appendix descri

146 Appendix B: Enterprise Edge Configuration TipsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Ringing Answer ButtonIf

Appendix B: Enterprise Edge Configuration Tips 147P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSetting Up for a small

148 Appendix B: Enterprise Edge Configuration TipsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Greetings have been rec

Appendix B: Enterprise Edge Configuration Tips 149P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideWhen the receptionist i

150 Appendix B: Enterprise Edge Configuration TipsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Greeting Table 1 automa

Introduction 15P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideEnterprise Edge Personal Mailbox Manager also gives the Sy

Appendix B: Enterprise Edge Configuration Tips 151P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideShipping and ReceivingA

152 Appendix B: Enterprise Edge Configuration TipsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02CFNA is not applicable

Appendix B: Enterprise Edge Configuration Tips 153P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideDo Not Disturb (DND)Sto

154 Appendix B: Enterprise Edge Configuration TipsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Night ServiceWhen Night

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideGlossaryAASee Automated Attendant.AdministrationThe tasks involved in main

156 GlossaryEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Business StatusA setting that overrides the schedule of the G

Glossary 157P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideDestinationOn a CCR Tree, the Destination determines where th

158 GlossaryEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Feature CodeA unique three-digit code that is used to access

Glossary 159P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideHome Menu Voice PromptA voice prompt that provides a list of

160 GlossaryEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Mailbox number lengthThe number of digits allowed in a mailbo

16 IntroductionEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02How this guide is organizedThis guide leads a System Admin

Glossary 161P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideOperator StatusThe Enterprise Edge Voice Messaging setting th

162 GlossaryEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Registering MailboxesRegistering a mailbox adds a mailbox num

Glossary 163P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideUser MailboxesUser Mailboxes store the messages for mailbox o

164 GlossaryEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideIndexAAdding lines 40Afternoon Greeting 38Alarm Report 129Alternate extens

166 IndexEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02erasing a Path 123Home Menu 106Information Message 106, 109Leave

Index 167P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guideprivate line 154ringing line preference 154Service Modes 154Set

168 IndexEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Lines 39adding 40configuring 39Log prompttroubleshooting 132MMai

Index 169P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideOrganization, guide 16Outbound Transfer 54, 133channels for outd

170 IndexEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Custom Call Routing (CCR) 109Symbols 16Systemtroubleshooting 131

Introduction 17P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideThe Enterprise Edge Voice Messaging document setDocument A

18 IntroductionEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection II - Preparing Enterprise EdgeVoice Messaging for use• Using Enter

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideUsing Enterprise Edge Voice Applications ManagerOverviewEnterprise Edge Vo

22 Using Enterprise Edge Voice Applications ManagerEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Installing the Enterpr

Using Enterprise Edge Voice Applications Manager 23P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideRemoving the Enterpris

24 Using Enterprise Edge Voice Applications ManagerEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSetting up Enterprise Edge Voice MessagingOverviewThis chapter includes in

26 Setting up Enterprise Edge Voice MessagingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Enterprise Edge two line dis

Setting up Enterprise Edge Voice Messaging 27P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideRecording greetings and prom

28 Setting up Enterprise Edge Voice MessagingEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02To record a greeting or prom

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection III - Automated Attendant• Setting up an Automated Attendant• Auto

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideContentsChapter 1 Introduction 13About Enterprise Edge Voice Messaging 13B

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSetting up an Automated AttendantOverviewThe Automated Attendant provides

32 Setting up an Automated AttendantEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02This chapter contains information and

Setting up an Automated Attendant 33P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideThe following shows an example of how

34 Setting up an Automated AttendantEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02The four greetings reflect the Mornin

Setting up an Automated Attendant 35P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideRecording a Company GreetingTo record

36 Setting up an Automated AttendantEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Recording a Custom Menu promptIf the

Setting up an Automated Attendant 37P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAssigning the language preferenceWhen

38 Setting up an Automated AttendantEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Assigning a CCR Tree to a Greeting Ta

Setting up an Automated Attendant 39P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideChanging the Enterprise Edge Voice Me

4 ContentsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Chapter 4 Setting up an Automated Attendant 31Overview 31Greeti

40 Setting up an Automated AttendantEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Adding lines, assigning a Greeting Ta

Setting up an Automated Attendant 41P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideEnabling Touchtone GateThe Touchtone

42 Setting up an Automated AttendantEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Enabling and disabling Enterprise Edg

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAutomated Attendant Status settingsOverviewThis chapter describes how to:•

44 Automated Attendant Status settingsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Changing the Operator default exten

Automated Attendant Status settings 45P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideTo set the Business Status:1. Click

46 Automated Attendant Status settingsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02The following voice prompts play:“T

Automated Attendant Status settings 47P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSetting the Answer Lines statusEnte

48 Automated Attendant Status settingsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSection IV - Mailboxes• Overview of Mailboxes• Special Mailboxes: General

Contents 5P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideClass of Service 54Default values 55Mailbox Overrides 56Company

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideOverview of MailboxesA mailbox is a storage place for voice messages on th

52 Overview of MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02General Delivery MailboxThe General Delivery Mail

Overview of Mailboxes 53P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideTerms and definitionsThe following terms are intr

54 Overview of MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Class of ServiceClass of Service (COS) reduces th

Overview of Mailboxes 55P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideDefault valuesThe following tables list the defau

56 Overview of MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02 If Premium Voice Messaging is enabled. 0 = inde

Overview of Mailboxes 57P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideCompany DirectoryThe Company Directory is an inte

58 Overview of MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Activating the Call Screening featureWhen you cha

Overview of Mailboxes 59P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideDialing restrictions can be applied to an Enterpr

6 ContentsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Chapter 10 Mailbox Administration Tasks 85Overview 85Administer

60 Overview of MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSpecial Mailboxes: General Delivery and System AdministratorOverviewSpecia

62 Special Mailboxes: General Delivery and System AdministratorEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02The first

Special Mailboxes: General Delivery and System Administrator 63P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideClass of S

64 Special Mailboxes: General Delivery and System AdministratorEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02To initial

Special Mailboxes: General Delivery and System Administrator 65P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideRecording

66 Special Mailboxes: General Delivery and System AdministratorEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02After the

Special Mailboxes: General Delivery and System Administrator 67P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideListening

68 Special Mailboxes: General Delivery and System AdministratorEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02To open an

Special Mailboxes: General Delivery and System Administrator 69P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideCopying a

Contents 7P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideChapter 13 Building, saving, and enabling a CCR Tree 111Overvie

70 Special Mailboxes: General Delivery and System AdministratorEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 027. To acce

Special Mailboxes: General Delivery and System Administrator 71P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideReplying t

72 Special Mailboxes: General Delivery and System AdministratorEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 025. Press D

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideCreating MailboxesOverviewThis chapter contains information for the System

74 Creating MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Adding a User MailboxTo add a single mailbox:1. Clic

Creating Mailboxes 75P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAdding several User Mailboxes using the Create Mailb

76 Creating MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02When to use the Create Mailbox UtilityTo add several

Creating Mailboxes 77P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide8. Select the Call Screening check box to assign scr

78 Creating MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02You can even include the time and date the classes a

Creating Mailboxes 79P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide10. Click the Options tab.11. Leave the Alternate Ex

8 ContentsEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Enterprise Edge Voice Messaging Call Handling and Port Usage Re

80 Creating MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02• Assign the Operator as the transfer point for all

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideChanging and Deleting MailboxesOverviewThis chapter discusses how to make

82 Changing and Deleting MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 025. Click the OK button.6. Click the Clo

Changing and Deleting Mailboxes 83P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideDeleting a mailboxBefore you delete a m

84 Changing and Deleting MailboxesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideMailbox Administration TasksOverviewThis chapter describes the steps for a

86 Mailbox Administration TasksEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02About the passwordsEach mailbox certified

Mailbox Administration Tasks 87P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideEnabling external initializationThe System

88 Mailbox Administration TasksEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Setting up Outbound TransferDesignating th

Mailbox Administration Tasks 89P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideSetting up the Operator’s MailboxWhen the

Contents 9P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideAppendix A: Dialing Translation 139Overview 139How the Dialing

90 Mailbox Administration TasksEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Sending a Broadcast MessageTo send a Broad

Mailbox Administration Tasks 91P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuidePreparing a Group ListPreparing a Group Li

92 Mailbox Administration TasksEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Adding a Group ListTo add a Group List:1.

Mailbox Administration Tasks 93P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation Guide4. Follow the steps in To record a greetin

94 Mailbox Administration TasksEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02Deleting a Group ListYou can delete a Grou

Mailbox Administration Tasks 95P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideCaller ID (CLID)If your company subscribes

96 Mailbox Administration TasksEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02

P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideMailbox Feature CodesOverviewFeature Codes are used by users to access the

98 Mailbox Feature CodesEnterprise Edge Voice Messaging Set Up and Operation Guide P0908523 Issue 02To program a memory button:Label the buttons with

Mailbox Feature Codes 99P0908523 Issue 02 Enterprise Edge Voice Messaging Set Up and Operation GuideFeature Codes shown below are the default Feature