
52 Troubleshooting corporate directory search problems
3
Check for the MCG 3100 bind with the LDAP server.
4
If the MCG 3100 does not bind with the LDAP server, check the
configuration of LDAP username and password.
5 In the packet capture, look for the LDAP query request results.
6 If the LDAP query request does not return results, check the
corporate directory server logs for more information.
7 Look for the mapping of the phone numbers to LDAP attributes
on the MCG 3100.
8
If the mapping of the phone numbers to LDAP attributes is
correct, work with your corporate directory administrator to
determine the cause of the problem.
9
If the mapping of the phone numbers to LDAP attributes is not
correct on the MCG 3100, check the LDAP attribute mappings.
--End--
Nortel Mobile Communication 3100
Nortel Mobile Communication 3100 Troubleshooting
NN42030-700 01.03 Standard
9 June 2009
Copyright © 2008-2009 Nortel Networks
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