Avaya VoIP Monitoring Manager Release 3.0 Configuration Bedienungsanleitung PDF herunterladen (Seite 24)

Using Avaya VoIP Monitoring Manager

24 Avaya VoIP Monitoring Manager Release 3.0 Configuration

Call Traps

A Call Trap (also referred to as a Call Alarm) is where a trap has been triggered because a

customer’s call (session) has reached one of the pre-defined QoS parameter's thresholds.

At the end of a call, the RTCP Monitor checks its trap configurations and generates an alarm to

a pre-configured Trap Manager. The conditions for the trap are defined in the Trap Threshold

Settings dialog box.

The system alarm can be based on any combination of jitter, delay (RTT) or packet loss.

System Traps

A System Trap (also called a System Alarm) is where a trap has been triggered because the

number of warnings has exceeded the defined threshold. The conditions for the System Trap

are defined in the Trap Threshold Settings dialog box.

A trap can be defined for the total number of warnings detected on the system, or the total

number of warnings detected on an individual terminal. Each trap has a specified interval during

which the number of warnings must be accumulated.

The RTCP Monitor periodically checks to see if the defined interval has expired. It counts the

number of warnings recorded during this interval. If it has reached the defined threshold then a

System Trap is generated. To generate an trap as soon as the thresholds are reached, use an

interval of zero (0).

The system trap can be based on any combination of jitter, delay (RTT) or packet loss.

Table 3: Recommended Trap Settings

Severity Jitter Delay % loss

MAJ 60 0 0

MAJ 0 500 0

MAJ 0 0 50

WRN 45 0 0

WRN 0 0 4.0

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Avaya VoIP Monitoring Manager Release 3.0 Configuration Bedienungsanleitung Seite 24