Avaya BCM 2.0 TSP Server Konfigurationsanleitung

www.nortelnetworks.com© 2000 Nortel NetworksP0911957 Issue 01Enterprise Edge 2.0 TSPConfiguration Guide

10Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Configuring TAPI on the Enterprise Edge serverYou must configure the TAPI Server on the

11P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideDisabling the TAPI serverTo disable the TAPI server:1. Start an Enterprise Edge Unified

12Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 012. Choose Service, TAPI,andTAPI Service Provider.The TAPI Service Provider screen appea

13P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideRemoving Enterprise Edge TSP clientsIf there is an Enterprise Edge TSP client that no l

14Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Assigning a telephone to an Enterprise Edge TSP clientYou must assign an extension numb

15P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration Guide3. Click the Configuration menu and then click Add Entry to Privileges List.4. In the D

16Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Removing a telephone assignment1. Start an Enterprise Edge Unified Manager session. For

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideConfiguring a client PC to use EnterpriseEdge TSPTo use Enterprise Edge TSP from a client

18Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Installing TAPI 2.1 on Windows 95TAPI 2.1 is available on the Microsoft web site.Be sur

19P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration Guide3. Click the Access Control tab.4. Select the User-level access control option.5. Ensur

20Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Registering with the Enterprise Edge serverA client PC must register with the Enterpris

21P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideCanceling registration with the Enterprise Edge serverOccasionally you may need to canc

22Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 012. Double click the Telephony icon.The Dialing Properties dialog box appears.From the D

23P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideI am dialing fromUse the I am dialing from list box to save sets of dialing properties.

24Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01DeletingalocationWhen you no longer need a location, you can delete it from the list of

25P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideTo set the prefixes that are long distance:1. Click the Dialing Rules button.The Dialin

26Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Use a calling card for long distanceSelect this option if you want to use a calling car

27P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideAdding a custom calling cardThe dialing parameters for some calling cards are already c

28Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 0110. Repeat step nine until you complete all of the steps needed to make a callusing you

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideViewing Enterprise Edge TSP informationAfter Enterprise Edge TSP is installed and configu

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideContentsChapter 1 Introduction to Enterprise Edge TSP 5How does Enterprise Edge TSP work?

30Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Viewing the Enterprise Edge TSP version numberThe Enterprise Edge TSP version number ap

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideTroubleshootingThis section describes problems you may encounter when using Enterprise Ed

32Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideEnterprise Edge TSP tipsStarting Enterprise Edge TSPThe TAPI server starts up when any TA

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P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideAppendix A: Enterprise Edge Unified ManagerrequirementsPerform most of the administration

36 Appendix A: Enterprise Edge Unified Manager requirementsEnterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideGlossaryList of acronymsCTIComputer Telephony IntegrationTAPITelephony Application Progra

38 GlossaryEnterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01

4 ContentsEnterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Appendix A: Enterprise Edge Unified Manager requirements 35Computer requirement

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideIntroduction to Enterprise Edge TSPThe Enterprise Edge Computer Telephony Integration (CT

6Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01The figure Enterprise Edge TSP overview on page 6 shows how messages andcommands are pas

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideConfiguring the Enterprise Edge server forEnterprise Edge TSPTo use the Enterprise Edge T

8Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01Starting an Enterprise Edge Unified Manager sessionYou use Enterprise Edge Unified Manag

9P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration GuideSetting up the TAPI administrator accountYou must set up the TAPI administrator account