
P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration Guide
Glossary
List of acronyms
CTI
Computer Telephony Integration
TAPI
Telephony Application Programming Interface
Glossary terms
Computer Telephony Integration
A set of hardware and software components that allows computers to access and
control telephones.
TAPI service provider
A set of commands developed by the telephone manufacturer that interprets TAPI
commands into a form that is understood by the telephone system.
Telephony Application Programming Interface (TAPI)
A set of programming tools developed by Microsoft that provides a standard set of
commands used to control any telephone. For most telephone systems, a TAPI
service provider is required to use TAPI.
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