Avaya BCM 4.0 Personal Call Manager Handbücher

Bedienungsanleitungen und Benutzerhandbücher für Software Avaya BCM 4.0 Personal Call Manager.
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Inhaltsverzeichnis

Document Status: Standard

1

Document Version: 04

1

Part Code: N0027256

1

Date: June 2006

1

Trademarks

2

Task list

3

6 Task list

6

Contents

7

10 Contents

10

N0027256

10

Chapter 1

11

Acronyms

12

Symbols and text conventions

13

Related publications

14

How to get Help

15

Chapter 2

17

3.6, or 3.7

18

Personal Call Manager icons

20

Personal Call Manager window

21

Components of the window

22

To display the toolbar

23

Displaying the Address Book

24

To display the Address Book

24

To display the Current Calls

24

Current Calls icons

25

Current Calls Toolbar

25

Status bar

25

To display the Status bar

26

Closing the window

26

Defining the line used

26

To choose a line

27

To access dialing properties:

28

I am dialing from

29

To create a new location

29

To select a location

30

To delete a location

30

I am in this country

30

To select a country

30

To enter an area code

31

To use a calling card

33

To stop using a calling card

33

Setting up a calling card

34

To set up a calling card

34

Adding a custom calling card

34

To add a custom calling card

35

Accessing outside lines

36

To define toll prefixes

37

Placing a call

38

To place a call

39

Redialing a number

42

Returning a call

42

To return a call

42

Answering a call

43

Accessing the Notes tab

45

Putting a call on hold

46

Multiple calls

47

Transferring a call

47

Calls menu

52

Conference calls

53

Splitting a conference call

56

Ending a conference call

57

Ending a call

58

Calling features

58

Do Not Disturb (DND)

59

To turn DND on or off

59

Call Forward

59

Calls Log window

60

To view the Incoming Calls

61

To view the Outgoing Calls

61

Updating the Calls log

62

To update the Calls Log

62

Sorting the Calls Log

62

Address Book

64

To view in List View

65

To view in Details View

66

Contacts

66

Address Properties dialog box

67

Business

68

E-mail Address

69

Settings

70

To remove the image file

71

To add a caller

72

Slow Search

74

To find a contact

74

Organizing the Address Book

78

Copying a contact

78

Table 2 Copy Methods

79

Moving a contact

81

Printing Contacts

83

To print a contact list

83

To print contact details

84

Copying a folder

85

To copy a folder

86

To move a folder

87

Renaming a folder

88

Deleting a folder

88

To import addresses

89

To export contacts

91

Quick Dials

92

Accessing Help

93

To turn the on Tip of the Day

94

Changing the Startup Option

96

104 Index

104

N0027256N0027256

104





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