Avaya CallPilot Custom Call Routing BCM Rls 6.0 Bedienungsanleitung PDF herunterladen (Seite 33)

CallPilot Custom Call Routing

NN40011-018 Issue 1.2 BCM Rls 6.0 33

6. The CCR Park and Page Node Properties page appears.

7. In the Caption box type a name for where you are paging the caller to,

for example Support. The caption can be a maximum of 50 characters.

8. If you want to transfer the call to an extension before you park and

page it, in the Transfer DN box type the extension you want to transfer

the call to. If the call is not answered at this extension it returns to the

CCR Tree and a Park and Page is performed. If you leave this box

clear the call is immediately parked and paged.

9. Select the Transfer Before Page check box if you want to transfer the

call to the extension you specify in the Transfer DN box before it is

parked and paged.

10.

11. If you define a Transfer DN but do not select the Transfer before

page check box, the call is parked, and is transferred to the DN after all

of the page retries are tried.

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Avaya CallPilot Custom Call Routing BCM Rls 6.0 Bedienungsanleitung Seite 33