
Secure Remote Access Technical Solution Guide v1.0
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Design recommendation: When possible, use Clientless Mode for application access.
4.2.2.2 Enhanced Clientless Mode for client/server
Enhanced Clientless Mode uses Java applets to enable client/server communication. These
applets are automatically launched by preconfigured portal links on the SSL-VPN. The following
enhanced clientless features are provided:
4.2.2.2.1 Port forwarder
The port-forwarder applet can redirect UDP/TCP client connections through an encrypted tunnel
to the VPN Gateway, where they are then proxied to the actual application server. Multiple ports
can be forwarded at the same time, and no client reconfiguration is necessary as the client name
resolution mechanisms are used to direct the client application to resolve a local address for the
application server hostname. Furthermore, the port-forwarder applet can automatically launch the
required client application when the port forwarder applet is initialized. This function can be used
to launch a native e-mail client, such as Outlook.
Several predefined link types are available for applications, including Windows Terminal Services,
Microsoft Outlook, Windows Drive Mapping, and SMTP/POP/IMAP-based e-mail clients. You can
define custom port-forwarder links for additional application support.
4.2.2.2.2 Citrix applet
You can enable the Citrix support applet in the SSL-VPN portal to provide seamless support for
secure Citrix application delivery. This applet supports all Citrix client types, including Java,
ActiveX (Web Client), and Program Neighborhood, and provides the following benefits:
No changes required on Citrix Server
No per-server configuration required on VPN portal
Supports complex environments, including large Citrix Server Farms
Support for NFuse and web interface web application portals, including single sign-on
from VPN logon to application access
4.2.2.2.3 Terminal applet
The terminal applet provides a built-in Java terminal emulator that supports connecting to hosts
through telnet and Secure Shell (SSH).
4.2.2.2.4 HTTP proxy applet
In some cases, complex web applications cannot be supported directly by the HTML/JavaScript
rewriter in the SSL-VPN portal. In those cases, you can use an HTTP proxy applet to allow the
web browser to connect to a Java-based proxy, which tunnels all requests to the VPN Gateway
and bypasses HTML/JavaScript rewriting.
4.2.2.3 NetDirect
NetDirect is the required SSL-VPN mode for supporting complex applications such as IP
Telephony. The NetDirect client can be launched automatically when the portal is displayed, or it
can be manually launched by the user. If VoIP applications are used only occasionally, Nortel
recommends that you allow the user to launch NetDirect only when needed.
4.2.2.3.1 Split tunneling
The split tunneling feature for IPsec and NetDirect access modes allows only intranet traffic to
use the VPN and Internet traffic to be forwarded directly without forwarding through the VPN
Gateway. As a general recommendation, disable split tunneling to reduce the risk of
compromised remote access clients allowing unauthorized access to the intranet. If an IP Phone
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