
Secure Remote Access Technical Solution Guide v1.0
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1. Overview
Today’s enterprise network must support a growing number of mobile workers who require
access to a broad range of information and applications. These workers include full-time
teleworkers who use remote access as the primary connection to the network and services.
There is also a growing number of occasional teleworkers. Another key user category is the road
warrior, who improves productivity by engaging customers and business partners out of the office
but must stay connected. As organizations recognize the benefits of IP Telephony and multimedia
solutions, including intelligent call routing, network presence, application integration, and network
convergence, they demand that these benefits be available beyond the traditional boundaries of
the enterprise network. This Technical Solution Guide provides a prescription for meeting this
requirement while providing the network and information security that must accompany such a
solution.
This guide provides a list of best practices for Secure Remote Access that reduce security
exposure and lower cost of operation. It provides information about solution design, deployment,
and network integration to maximize the benefits to your organization.
1.1 Scope of solution
This document describes the infrastructure components required to design a Secure Remote
Access solution. This document highlights the Nortel recommended designs and best practices
for implementing a converged solution. While it is impossible to include every design scenario,
this document discusses the most prevalent situations encountered within the enterprise. The
following highlights the components covered within these designs:
Virtual Private Network Gateway:
Nortel VPN Gateway 3050
Nortel VPN Gateway 3070
Nortel VPN Router 221/251
Server load balancing for resiliency and scalability:
Nortel Application Switch 2424
Nortel Application Switch 3408
Intrusion detection and prevention (optional but recommended):
Nortel Threat Protection System
Communication Servers and Clients:
Nortel Multimedia Communication Server 5100
Nortel Communication Server 1000
Nortel Business Communications Manager 50/200/400
Nortel Multimedia PC Client
Nortel Multimedia Web Client
Nortel IP Softphone 2050
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