
Secure Remote Access Technical Solution Guide v1.0
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Nortel MCS 5100 is seamlessly deployed alongside an enterprise’s current network infrastructure,
enriching the enterprise user’s communications experience and providing new SIP multimedia
applications.
The Nortel MCS 5100 supports an impressive suite of integrated multimedia capabilities that
allow users to enjoy a feature-rich multimedia experience. The following summarizes the key
capabilities:
¾ Desktop video calling is delivered through coordinated video display on the PC screen
and audio conversation through the hard or soft client. Low-cost desktop multipoint video
conferencing extends video to all users.
¾ Presence – Notification is provided on the status of a watched user. When a user is on
the phone, dynamic presence shows the person as on the phone, and when a user is
away from their desk, the presence changes to inactive.
¾ Picture calling line ID – Incoming and outgoing communications present a picture of the
originating caller on the PC screen along with CLID.
¾ Personal agent–Call screening – This user friendly html (web) interface provides a Find
me/Follow me service, with call screening provisioning for communication
personalization. Users define who, where, when, and how callers can reach them. Calls
can be screened and routed based on who is calling (or groups), or on when calls are
received (time of day, day of week). Calls can be directed to try multiple locations at once
(office, cell phone and house), or to ring sequentially one after the other, or a
combination. This solution set provides tremendous flexibility and control of the
communication experience.
¾ Network-based incoming and outgoing call logs are kept for easy access and retrieval.
¾ Directory – Includes personal and global directories so that users can store information
and use the directories for click-to-call capability.
¾ Click to Call – From the directory on the multimedia PC client, from the incoming/outgoing
call logs, or from the Outlook contact or inbox.
¾ Mobility solution – The multimedia PC client can provide the primary voice service for
users who are not in their office, or those who do not leverage existing voice
infrastructures.
¾ Conferencing – Meet-me media conferencing delivers multimedia services such as visual
notification to the conference chair of all participants entering or leaving the conference.
Conferencing also supports file exchange, web push and cobrowse, and allows instant
message chat for sidebar real-time communications. This solution set delivers a very
impressive return on investment (ROI) over outsourced conference solutions, as well as
improved functionality.
¾ Collaborative applications – The Nortel MCS 5100 provides a suite of applications such
as instant messaging, web collaboration, IM Chat, file sharing, white boarding and web
pushing. Video conferencing is another key application in today’s collaborative
environments, improving the effectiveness of distance conferencing.
¾ PDA support – Many MCS 5100 applications are supported on PDA devices such as the
RIM Blackberry giving users extended use of presence, secure instant messaging, Click
to Call and route management.
4.2.5.4.1 Nortel Multimedia Clients
Now you can talk, send instant messages, send and receive video, share text
and images, and collaborate in real time, using a single Internet connection
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