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Chapter 2 Installing Interactive Voice Response 25

Interactive Voice Response Installation and Configuration Guide

6 If you want to change the number of voice ports, click the tab that has the Custom

configuration you want to change, Custom 1,2 or 3. These are the default names.

7 In the list, select the IVR Ports line.

8 On the Configuration menu click the name of the profile you want to adjust.

9 Change the values in the Minimum and Maximum boxes.

10 Click the Save button.

11 If you want to change the amount of fax ports, click the Fax line, and on the Configuration

menu click the name of the setting you want to change.

12 Change the values in the Minimum and Maximum boxes.

13 Click the Save button.

14 Click the Configuration tab and from the Active Configuration list box, select the setting

you adjusted.

15 On the Configuration menu click Update Current Configuration.

16 After you change the minimum or maximum number of Interactive Voice Response ports or

fax ports you must reboot your system.

17 Log back on to Unified Manager. You are now ready to upload Interactive Voice Response

prompts. Go to

“Uploading Interactive Voice Response prompts” on page 26.

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Avaya IVR Konfigurationsanleitung Seite 25