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Chapter 2 Installing Interactive Voice Response 23

Interactive Voice Response Installation and Configuration Guide

1 Log on to Unified Manager.

2 Click the Services key and click the IVR heading.

The node number of the Business Communications Manager is shown in the Node Number

box.

3 Open WordPad and edit the vpshosts file in %VPSHOME%\common\etc. At the bottom of the

file add the node number of the Business Communications Manager to be monitored, the name

of the Business Communications Manager (the default name is NEEDSNEWNAME, and

VPS.

For example, if I want my PeriView workstation to monitor my three Interactive Voice

Response Business Communications Manager systems, I add these entries at the end of the

vpshosts file:

• 1 BCM1 vps

• 2 BCM2 vps

• 3 BCM3 vps

1 2 ... 18 19 20 21 22 23 24 25 26 27 28 ... 55 56

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Avaya IVR Konfigurationsanleitung Seite 23