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Chapter 3 Administering Interactive Voice Response 45

Interactive Voice Response Installation and Configuration Guide

8 Click the Interactive Voice Response box, and logs that pertain to Interactive Voice

Response are collected and stored the same way as existing logs for your BCM system.

9 Click the Interactive Voice Response files box and logs that pertain to Interactive Voice

Response are collected and stored the same way as existing logs for your BCM system.

A list of the specific logs collected is displayed.

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Avaya IVR Konfigurationsanleitung Seite 45