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Chapter 2 Installing Interactive Voice Response 37

Interactive Voice Response Installation and Configuration Guide

To assign multiple lines to Interactive Voice Response

1 Start CallPilot Manager.

2 Click the Auto-Attendant heading.

3 Click the Change Many Lines link.

The Change Many Lines page appears.

4 In the From box type the number of the first line to add.

5 In the To box type the number of the last line to add.

6 From the Answer Mode list box select Interactive Voice Response.

7 From the Number of rings list box select the number of rings before Interactive Voice

Response answers.

You must select a number from 0 to 12. If you set the number to less than 2, Caller ID

information may not be passed to Interactive Voice Response.

8 Click the Submit button.

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Avaya IVR Konfigurationsanleitung Seite 37