
Troubleshooting the Push Interface
68 4600 Series IP Telephones Application Programmer Interface (API) Guide
205 “Not In Push State:
Push Aborted”
The Push Message was rejected because the phone
is in a non-pushable state. Try sending a “barge”
priority message instead. See Chapter 3: Creating
Push Messages for more information.
208 “Not in Audio Push
State: Push Aborted”
The audio stream was rejected because the user is
currently on the call or busy. Try sending a “barge”
priority message instead. See The Audio Push
Type on page 46for more information.
301 “XML document not
valid”
Check the proper XML schema as described in this
API. See Chapter 3: Creating Push Messages
for
more information.
302 “XML document not
well-formed”
Make sure that all the XML tags are properly formed.
See Chapter 3: Creating Push Messages
for more
information.
303 “No element found” Make sure that all the XML tags are properly formed.
See Chapter 3: Creating Push Messages
for more
information.
304 “Unknown encoding” Make sure that all the XML tags are properly formed.
See Chapter 3: Creating Push Messages
for more
information.
305 “Invalid root element” Make sure that all the XML tags are properly formed.
See Chapter 3: Creating Push Messages
for more
information.
306 “Empty Post Content” If you are using the HTTP POST method in the Push
Message, include postfield tags with the message.
307 “Push Content too large” The XML file is larger than 5Kb. Send an XML file
less than 5K bytes.
402 “Push security failure” The security service failed to validate the Trusted
Push Server.
501 “Invalid Push URI” Recheck the URI included in the <go href…/>
request for fully qualified URL string. Also, make
sure the length of the URI is no longer than 1024
characters.
503 “Subscription Service
Unavailable”
Ask your system administrator to administer the
SUBSCRIBELIST value on the TFTP Server. See
Chapter 4: Push Administration
for more information.
Table 6: x-Avaya-Push-Code Responses (continued)
x-Push-
Status code
Reason Phrase
(Description)
Resolution (“N/A”: Avaya IP Telephones
never send the status code)
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