Avaya BCM 2.5 Call Detail Recording System Betriebsanweisung PDF herunterladen (Seite 62)

62 Chapter 3 Call Detail Recording Reports

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The CLID name or DNIS information field shows the name. The name is a maximum of 15

characters. If no name is available, UNKNOWN appears in this field. DNIS information in “D”

records replace this field. The DNIS is a maximum of 10 digits. In the Real Time Hospitality

record this field shows the room occupancy status indicator.

The CLID call type field shows either long distance (D) or unknown (U) status.

The call state field of the Real Time record always contains a call state indicator, and is followed

immediately by a carriage return and two line feeds.

Real Time Hospitality record format

The Real Time Hospitality record represents four states of room occupancy:

• vacant

•basic

•mid

•full

Room number lengths range from one to five digits.

Figure 71 shows an example of a Real Time Hospitality record with room 12345 status set to

vacant. Refer to “Sample room status vacant” on page 62.

Figure 71 Sample room status vacant

Figure 72 shows an example of a Real Time Hospitality record showing room 732 status set to

basic. Refer to “Sample room status basic” on page 62.

Figure 72 Sample room status basic

Figure 73 shows an example of a Real Time Hospitality record showing room 73 status set to mid.

Refer to “Sample room status mid” on page 62.

Figure 73 Sample room status mid

Figure 74 shows an example of a Real Time Hospitality record showing room 7 status set to full

appears below. Refer to “Sample room status full” on page 63.

*012398 234900 12345 H V

*012398 234900 732 H B

*012398 234900 73 H M

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Avaya BCM 2.5 Call Detail Recording System Betriebsanweisung Seite 62