Avaya BCM 2.5 Call Detail Recording System Betriebsanweisung PDF herunterladen (Seite 65)

Call Detail Recording System Administration Guide

Chapter 4

Install CDRClient Application

The CDRClient application allows you to administer remotely the domain and user access to the

Call Detail Recording records. You can view and print records. You also control record security.

To install the CDRClient application:

1 Exit any Windows

programs that are running.

2 Disable any anti-virus programs that are running.

3 On the task bar, click the Start button, point to Find and then click Computer.

The Find: Computer dialog box appears.

4 In the Named list box, type the name of the Business Communications Manager base unit or

select the Business Communications Manager base unit from the list. If you do not know the

name, ask your System Administrator.

5 Click the Find Now button.

The Business Communications Manager base unit icon appears in the list below.

6 Double-click the Business Communications Manager base unit icon.

The Business Communications Manager base unit window opens.

7 Double-click the NortelDT folder.

8 Double-click the Call Detail Recording folder.

9 Double-click the EEClient.exe file.

10 Follow the instructions on the display to complete the installation.

11 When completed, CDRClient appears under the Start menu.

Call Detail Recording display

CDRClient allows you to monitor records remotely as calls occur. To access CDRClient:

1 Click the Start button, point to Programs.

2 Point to and click CDRClient.

The CDRClient window appears.

The CDRClient window

Using CDRClient you can view and print records. Figure 80 shows an example of the CDRClient

window

. Refer to “CDRClient window” on page 66.

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Avaya BCM 2.5 Call Detail Recording System Betriebsanweisung Seite 65