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Avaya BCM 4.0 Call Detail Recording System Handbücher

Bedienungsanleitungen und Benutzerhandbücher für Software Avaya BCM 4.0 Call Detail Recording System.
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Avaya BCM 4.0 Call Detail Recording System Bedienungsanleitung (68 Seiten)


Marke: Avaya | Kategorie: Software | Größe: 0.50 MB |

 

Inhaltsverzeichnis

Document Status: Standard

1

Document Version: 02

1

Part Code: N0060599

1

Date: June 2006

1

Trademarks

2

Task list

3

4 Task list

4

Contents

5

Chapter 1

7

Audience

8

Acronyms

8

Related publications

9

How to get Help

10

Chapter 2

11

N0060599N0060599

12

Table 1 Report Options

12

Report formats and types

13

To assign Norstar report type

14

Assigning the Date Format

14

To assign the Date Format

14

Assigning the Header Format

14

To assign the Header Format

15

Assigning the Report Language

15

To assign the Report Language

15

Assigning Report Filters

15

To assign Report Filters

15

Creating the Feature Code

16

To designate the feature code

16

Configuring the Prefix Filter

17

Include DNIS Info Yes/No

18

Table 3 Report contents

19

Chapter 3

21

Table 4 File Settings

23

Managing CDR data

24

Using CDR Pull Transfer

25

To set up a CDR user account

26

Starting the CDR Pull Client

28

To start the CDR Pull Client

28

Configuring the BCM List file

29

To create a BCM List file

29

To select the BCM List file

30

Scheduling a Pull Transfer

31

To schedule a Pull Transfer

32

Using CDR Push Transfer

33

Using CDR Livestream

37

Call Detail Recording display

39

Chapter 4

41

SL-1 report options

42

SL-1 Standard reports

43

SL-1 CLID reports

43

Norstar reports

45

Norstar Standard reports

46

Norstar CLID reports

46

Norstar Real-time report

47

Figure 22 Call with DNIS

48

Figure 23 Transferred call

48

Norstar All report

49

Target line/physical lines

50

Busy reports

50

Bearer Capability data

51

PRI call-by-call service

51

Voice over IP calls

52

External call forwarding

53

Line descriptions

56

Table 10 Real-time record

60

Figure 67 Charges in units

62

Figure 68 No charge

62




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