Avaya Business Communication Manager 5.0 - Configuration - Devices Bedienungsanleitung PDF herunterladen (Seite 114)

114 Set access to call answer features configuration

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Adding a set to a pickup group

This feature allows the user to answer calls on another telephone in the same

pickup group.

Procedure steps

Step Action

1 Click Configuration > Telephony > Sets > Active Sets.

2 Select the DN record for the telephone for which you want to enable or

disable Pickup Group.

3 Click the Capabilities and Preferences tab.

4 In the bottom frame, click the Capabilities tab.

5 In the Pickup group field, enter a group number.

6 Enter FEATURE 75 on the telephone set.

The external call that has been ringing the longest is answered first.

--End--

Configuring for answering any call

There are a number of features you can use to answer incoming calls. Use the

following features to answer calls.

Configuring for answering any call procedures navigation

• Assigning a set to a ring group (page 114)

• Creating a ring group schedule (page 115)

• Blocking set access to trunk answer (page 117)

Assigning a set to a ring group

Assigning telephones to ringing groups provides a way to ensure that all calls

can be answered, regardless of the time of day, or day of the week. The most

common use of this feature is when a security desk telephone rings for

incoming lines after 5:00 p.m., a practice often called night service.

Procedure steps

Step Action

1 In Element Manager, click on Configuration > Telephony > Ring Groups.

2 Select the ring group that you want to add a DN to.

3 Select the Group Membership tab.

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Avaya Business Communication Manager 5.0 - Configuration - Devices Bedienungsanleitung Seite 114