Avaya Business Communication Manager 5.0 - Configuration - Devices Bedienungsanleitung PDF herunterladen (Seite 89)

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

External Hunt Group calls monitoring

The information in this section applies to both the BCM50 and the BCM450

platforms running BCM 5.0.

Use the Silent Monitor feature to monitor external hunt group calls within a

hunt group. Any two-line display telephone can be assigned as a supervisor

telephone to allow this feature.

• Using a silent monitor (page 89)

Using a silent monitor

Use the Silent Monitor feature to monitor external hunt group calls within a

hunt group. Any two-line display telephone can be assigned as a supervisor

telephone to allow this feature.

There are two places in the Element Manager where the feature configured:

Silent Monitor settings are configured on the Global Settings panel and

supervisor terminals are configured on the System DNs record.

On the Telset, there are three places to set up this feature:

• Terminals&Sets > select the DN > Capabilities > SM supervisor

• Passwords > SM passwd

• System prgrming > Featr settings > Silent monitor

Procedure steps

Step Action

1 Enter FEATURE *550.

2 Enter the Silent Monitor password. (Default: SILENT (745368))

3 Enter the DN for the Hunt group member you want to monitor.

4 Click Ok.

5 If there is an active external Hunt group call at that telephone, you are

connected to the call. Once the session is established, a number of display

1 2 ... 84 85 86 87 88 89 90 91 92 93 94 ... 257 258

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Avaya Business Communication Manager 5.0 - Configuration - Devices Bedienungsanleitung Seite 89