Avaya Call Detail Recording System Bedienungsanleitung PDF herunterladen (Seite 38)

38 Chapter 3 Configuring and managing CDR data

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Call Detail Recording display

With the CDR Livestream you can monitor records remotely as calls occur.

To access the CDR Livestream

1 Click the Start button and click Programs.

2 Click Nortel and click CDR Livestream.

The CDR Livestream window appears. The CDR Livestream window displays real-time

statistics that you can view and print.

Figure 2 CDR Livestream window

To use the CDR Livestream

1 Type the server name of the BCM you want to connect to.

2 Type the username and password to authenticate the user.

Must be part of CDR User Group on BCM.

3 Click the Start button to view call activity records.

4 Click Stop to stop viewing call activity records.

Note: You must have a Call Detail Recording user account on the BCM to use the

CDR Livestream.

Note: If you do not know the server name, ask your System Administrator.

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Avaya Call Detail Recording System Bedienungsanleitung Seite 38