
8
Getting started
About this guide
This user guide is an overview of how to use CallPilot with Lotus Notes e-mail.
The instructions and screen images shown in this guide provide general information for
using CallPilot with e-mail. Specific details may vary depending on your computer’s
operating system and the features available for your CallPilot mailbox.
For further assistance in using CallPilot, refer to the Desktop Messaging online Help.
What you need
Before you start to use CallPilot, your administrator ensures that your e-mail account is
correctly configured for CallPilot. Your computer must meet the following configuration
requirements:
CallPilot Player to play and record voice messages
Nortel Fax Driver to create faxes
Lotus Notes 5.xx and 6.xx groupware e-mail client
Windows 98 SE, Windows 2000 Professional, or Windows XP
Monitor with 256-color 800 x 600 capability
15 Mbytes of free disk space to install software
Sound card and speakers for playing voice messages on your computer
A microphone connected to your computer, or a telephone situated near your
computer, for recording voice messages
A LAN (Ethernet), ISDN, ADSL, or dial-up modem connection to the CallPilot
server for accessing CallPilot messages
Internet Explorer 5.x and 6.x; or Netscape 6.2x and above, to access My CallPilot
Operating in a Citrix Thin Client environment from a Windows Terminal Server
Once the administrator has installed CallPilot Desktop Messaging on the Windows
Terminal Server and updated mail databases on the Domino server, Citrix Thin Client
users can run the CallPilot-enabled Lotus Notes client.
When a Lotus Notes Client starts for the first time after the server configuration is
completed, CallPilot Desktop messaging detects updated mail database, makes all
required modifications in the Lotus Notes client initialization file (NOTES.INI) and
prompts the user to finalize the configuration by restarting the Lotus Notes client.
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