
Avaya VoIP Monitoring Manager Reference
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Generating Traps & Alarms (Server)
Generating Traps and Alarms
You can set rules to generate traps that notify you when the VoIP network QoS parameters have
reached unacceptable levels. You define the rules in the Trap Threshold Settings dialog box,
which provides a tab for call traps and a tab for system and terminal traps. To open the Trap
Threshold Settings dialog box, select Edit > Trap Settings from the VoIP Monitoring Manager
Server interface.
You can set more than one rule for each type of trap, and each rule can be made up of more than
one condition. When a rule has more than one condition, they must all be satisfied before a trap
is sent (that is, they have a logical AND relationship).
The RTCP Monitor generates a trap to a pre-configured Trap Manager when the RTCP Monitor
experiences the conditions defined. The Trap Manager is generally configured to be the Gateway
Alarm Manager (GAM) or Network Alarm Manager (NAM), but any Trap Manager application can
be used. Traps can be set for calls (sessions), systems (networks), and terminals (endpoints).
VoIP Monitor Manager creates traps based on two sets of rules:
Call Traps. If a specified condition occurs anywhere in the system, a trap is sent
immediately.
System Traps. The specified condition must occur a specified number of times before a
trap is sent. This is based on an accumulation of warnings from the entire system.
Recommended Trap Settings
Values that you use to trigger alarms must be fine-tuned to suit your environment. Appropriate
settings may vary greatly from one country to another.
The default settings that are in place when VoIP Monitoring Manager is installed are a useful
starting point. These settings are based on an environment with high-quality telecommunications
facilities. For example, it is reasonable to expect RTT of less than 300.
Severity Jitter Delay % loss
MAJ 60 0 0
MAJ 0 500 0
MAJ 0 0 50
WRN 45 0 0
WRN 0 0 4.0
System warning interval: 100 warnings, 24 hours
Terminal warning interval: 50 warnings, 24 hours
A dialog box with the recommended major alarm settings is shown in Call Traps.
A dialog box with the recommended warning alarm settings is shown in System Traps.
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