Avaya Call Center Reporting Bedienungsanleitung PDF herunterladen (Seite 40)

Wallboards 40

Note: The window displays each of the possible 16 Wallboards with their current

settings. If a particular Wallboard is not assigned, it will be listed as Not

Used.

4. Click and highlight the Wallboard number required.

5. Select P

roperties.

6. A window will open with two tabs labeled Settings and Parameters.

Wallboard Settings

The Wallboard Settings window

In Settings, you select whether the Wallboard will be assigned to a Skillset or to the System, the

IP Address of the Wallboard, whether a Title will be displayed and whether a Summary and

Buzzer will be required.

An explanation of each of the Settings is as follows:

Wallboard Assignment

From the drop down menu, select which option the Wallboard is to be assigned. The options are

System, Skill01, Skill02… Skill50 or Not Used. If you have given your Skillsets other names,

these will be displayed in the drop down menu.

IP Address / Network Name

A hardware ipView WallBoard will have been assigned an IP Address when it was installed.

Enter the IP Address for the ipView WallBoard into this field. The IP Address of each ipView

WallBoard must be unique.

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Avaya Call Center Reporting Bedienungsanleitung Seite 40