Avaya CallPilot Manager Bedienungsanleitung Seite 113
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CallPilot Manager Set Up and Operation Guide
Chapter 10
CallPilot system properties
Setting the system properties
1 Click the Configuration heading.
2 Click the System Properties link.
The System Properties page appears. The Voice Mail version is displayed.
3 In the Max Outcalling Channels box type the maximum number of channels used for calls
generated by voicemail. Do not type a value that is higher than 50% of your available
channels. The limit ensures that there are enough channels to accept incoming calls from
outside callers and subscribers. The default number of voice channels assigned for outcalling
is 1. If you have Multimedia Contact Center installed on your system, or if you use AMIS
networking, set the Max Outcalling Channels to a value higher than 1. Also, to ensure that the
Outcalling Channels do not consume all the available voice ports, set the minimum number of
voice ports to a number higher than the Outcalling Channels. For more information see the
BCM Administration Guide.
4 The Enable Voice Mail check box to is selected by default. If you enable voicemail, callers
who call an extension that does not answer or is busy transfer to the extension’s mailbox.
If you clear the Enable Voice Mail check box:
• External Callers cannot leave messages in mailboxes. Callers are returned to the Auto
Attendant to make another choice.
• If your system uses the Norstar Voice Mail UI, callers can leave messages through
Custom Call Routing, Feature 980, and Feature 986. Callers can send and receive
messages using Feature 981.
• Subscribers can record and send messages from their mailbox to other CallPilot
mailboxes.
5 Select the Enable Group List check box if you want to enable Group Lists.
If you clear the Enable Group List check box, you cannot set up Group Lists and do not need
to reserve a digit in your numbering plan for the Group List Leading Digit.
6 Select the Enable Trivial Password Checking check box to enable Trivial Password
Checking. Trivial password checking prevents unauthorized login to mailboxes. The feature
does not allow a mailbox subscriber to have a password that is considered trivial.
7 If you use Group Lists, type the Group List Leading Digit in the Group List Leading Digit
check box. This digit is used as the prefix for Group Lists during addressing. You cannot
create mailboxes with numbers that start with this digit. The default setting for the Group List
Leading Digit is 9. For example, if you assign as 9 the Group List leading digit, 901 to 999 is
your range for Group Lists.
8 In the Minimum Message Length box type a value between 500-3000 milliseconds (0.5
seconds to 3 seconds) for the shortest allowable message length. The default is 3 seconds
(3000 milliseconds).
- CallPilot 1
- Trademarks 2
- Task List 3
- 6 Task List 6
- Contents 7
- 12 Contents 12
- Chapter 1 13
- Fax Answering 14
- CallPilot options 14
- Message Networking 14
- Contact Center 14
- Audience 15
- Acronyms 15
- Symbols and text conventions 16
- Using the dialpad 18
- How to get Help 19
- 20 Chapter 1 Getting started 20
- Chapter 2 21
- Starting CallPilot Manager 22
- from CallPilot 100/150 23
- System timeout 24
- Chapter 3 27
- General Delivery Mailbox 28
- Subscriber mailboxes 28
- Guest mailboxes 29
- Information mailboxes 30
- Mailbox Class of Service 32
- Mailbox options 33
- Company Directory 34
- Message Waiting Notification 34
- Outdial type 34
- Auto-Login 34
- Alternate extension 35
- Express Messaging Line 35
- Call Screening 36
- Mailbox Restrictions 36
- Park and Page 36
- Restricting Outdialing 37
- Initializing a mailbox 38
- Chapter 4 41
- Adding a Guest mailbox 42
- Adding an Information mailbox 43
- Adding many mailboxes 44
- About mailbox passwords 45
- Changing mailbox settings 46
- To reset a mailbox password 47
- To change mailbox properties 47
- To edit a Class of Service 47
- Deleting a mailbox 48
- About Group Lists 49
- Adding a Group List 51
- Changing a Group List 52
- To change a Group List 52
- Chapter 5 53
- Chapter 6 61
- Greeting Tables 62
- Holiday List 63
- About Holiday status 66
- About Company Greetings 67
- Recording a Company Greeting 68
- Setting up a Greeting Table 68
- Setting the business hours 70
- Assigning a menu repeat key 71
- Auto Attendant Menu 72
- Recording a Custom Menu 72
- 4 Click the Submit button 74
- About Touchtone Gate 75
- About the CLID Routing Table 76
- Configuring line answering 80
- Chapter 7 81
- Planning a CCR Tree 83
- About CCR Tree structure 84
- Mailbox node 85
- Transfer node 85
- Destination 85
- Park and Page node 85
- An example of a CCR Tree 86
- Chapter 8 87
- To create a Home menu node 88
- To create a Home Mailbox node 89
- Adding nodes to the Home node 90
- Adding a Menu node 91
- Adding an Information node 91
- Adding a Mailbox node 92
- Adding a Transfer node 93
- Adding a Park and Page node 94
- To add a Park and Page node 95
- Testing a CCR Tree 98
- Disabling a CCR Tree 100
- Changing a node 101
- Deleting a node 101
- Deleting a CCR Tree 101
- N0027247N0027247 102
- Chapter 9 103
- Mailbox Information Report 104
- Event Log Report 106
- All Mailbox Activity Report 106
- CCR Tree Usage Report 107
- Fax Usage Report 109
- System Configuration Report 110
- Resetting Mailbox statistics 112
- Chapter 10 113
- Chapter 11 117
- numbers 118
- Network Access 119
- Translation properties 120
- Translation Table 120
- Translation Table entries 120
- Table entry 121
- Chapter 12 123
- Creating Access Passwords 124
- for CallPilot 100/150 125
- Chapter 13 127
- and presents each caller 130
- Setting the Operator status 132
- To set the Operator status 132
- Setting the Business Status 135
- To set the Business Status 135
- Norstar Voicemail Interface: 136
- Setting up line answering 137
- To assign Answer Lines 137
- Chapter 14 139
- Information mailbox messages 141
- Chapter 15 145
- Chapter 16 151
- To Call Forward All Calls 152
- On Your Toes Dance Studio 153
- The central receptionist 153
- The Costume Room 154
- Bridge Stone Engineering 155
- Feature compatibility 157
- Transfer Callback 161
- Chapter 17 163
- Transfers checkboxes 164
- 3 Click the Submit button 164
- Centralized Voicemail notes 165
- Appendix A 167
- Glossary 169
- 170 Glossary 170
- Glossary 171 171
- 172 Glossary 172
- Glossary 173 173
- 174 Glossary 174
- Glossary 175 175
- 176 Glossary 176
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