Avaya CallPilot Unified Messaging Installationshandbuch PDF herunterladen (Seite 68)

68 Chapter 4 Troubleshooting

P0602920 01

Replacing the mail database in Lotus Notes

Replace the Lotus Notes mail database only if:

• a subscriber wants CallPilot messages to be stored in the same Inbox as their Lotus Notes

email messages

• the subscriber’s database design has not been customized, and the subscriber does not intend to

customize the database design in the future

• you are familiar with modifying the Lotus Notes database design

You can replace the mail database from the subscriber’s workstation or from the Notes server.

To replace the database design from the user’s computer

1 Log on to Lotus Notes on the subscriber’s workstation.

Make a note of the version of Lotus Notes. Choose Help > About Notes Desktop.

3 Select the mail database icon.

Choose File > Database > Replace Design.

The Replace Database

Design dialog box appears.

5 Click Template Server.

The Template Server dialog box appears.

6 Select Local, and then click OK.

7 Check the Show advanced templates box.

8 From the list select CallPilot Mail (R4.5), CallPilot Mail (R4.6) or CallPilot Mail (R5.0),

depending on which version of the Lotus Notes client you are running.

9 Make sure that:

• Inherit future design changes is selected

• Hide formulas and LotusScript is NOT selected

10 Click Replace.

A message appears that asks you to confirm that you want to change the database’s view.

11 Click Yes.

To replace the database design (Notes server)

1 Install Unified Messaging on the Lotus Notes server computer.

2 Start Lotus Notes.

3 Choose File > Database > Open.

Caution: Risk of data loss

Replacing the database design removes any customization in the current database

design. If the mail database is customized, update the database instead of replacing it.

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Avaya CallPilot Unified Messaging Installationshandbuch Seite 68