
60 Chapter 5 Advanced Troubleshooting
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Note: In this example, the dialing plan is configured for a CDP Network with the recommended minimum
4 digit Private DN length
Example 3: IP set is not registering with the BCM50
When an IP set cannot register with the BCM50, you may notice the following problem in your
network:
• the IP set is not registered and repeatedly tries to connect to the BCM50
Use the following procedure when the IP set is not registering with the BCM50.
Troubleshooting example 3
1 Select Configuration > Resources > Telephony Resources and select the appropriate IP set
from the list.
2 On the IP Terminal Global Settings tab, ensure that the Enable Registration checkbox is
selected.
3 Verify that the Global password on the BCM50 is the same password that you are using the
register the IP set (the default password is 2264). If this field is left blank, no password prompt
occurs during phone registration.
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