Avaya R2 Installationsanleitung PDF herunterladen (Seite 20)

Introduction

Chapter 1

About BCMS Vu Software R2 1-3

About

BCMS Vu

Software R2 1

Lucent Technologies BCMS Vu Software R2 is a graphical user interface

software application for monitoring the status and performance of a call

center, using data collected in the Basic Call Management System (BCMS) on

a DEFINITY system. BCMS Vu Software R2 supports the DEFINITY

Prologix, DEFINITY G3V4 (load 64 or later), ECS R5 or later, and DEFINITY

ONE.

BCMS Vu

Software R2 and Connectivity to

DEFINITY

The type of DEFINITY system determines your connectivity.

• DEFINITY ONE provides LAN connectivity to BCMSVu.

• DEFINITY Prologix, DEFINITY G3V4 (load 64 or later), ECS R5 or later,

provide Data Module connectivity to BCMS Vu.

BCMS Vu R2 Software Features 1

Here are a some key features of BCMS Vu R2 software.

• Takes real-time data from the DEFINITY system and displays it in

textual and graphical form on the monitor of a PC

• Allows the textual form of this real-time data to be printed

• Allows this real-time data to be displayed on external wallboards

• Allows posting of messages on external wallboards

• Supports several types of wallboards

• Stores data from the DEFINITY system (which retains data no longer

than one week) on a PC’s hard disk

• Displays this stored data in a table format and permits access to it by

third-party products

• Allows this stored data to be printed

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Avaya R2 Installationsanleitung Seite 20