Avaya R2 Installationsanleitung PDF herunterladen (Seite 49)

Administering the DEFINITY System and Configuring the Network

2-10 Administering the DEFINITY System

Set the following two options as shown when you do not use BCMS logins.

Note

The customer decides the ACD Login Identification Length.

FEATURE-RELATED SYSTEM PARAMETERS

SYSTEM PRINTER PARAMETERS

System Printer Extension: 4580 Lines Per Page : 60

EIA Device Bit Rate: 9600

SYSTEM-WIDE PARAMETERS

Switch Name: DEFINITY G3siV4

CALL CENTER SYSTEM PARAMETERS

Expert Agent Selection (EAS) Enabled? n Direct Agent Announcement Delay:

Minimum Agent-LoginID Password Length: Converse Delay Data 1: 0 Data2: 2

Direct Agent Announcement Extension: Converse Pulse ON: 100 OFF:

Msg Waiting Lamp Indicates Status For: stationPrompting Timeout (secs): 10

CALL MANAGEMENT SYSTEM PARAMETERS

BCMS/VuStats Measurement Interval: hour

BCMS/VuStats Abandon Call Timer (seconds): Validate Login IDs? n

ACD Login Identification Length: (see note) Adjunct CMS Release:

MALICIOUS CALL TRACE PARAMETERS

Apply MCT Warning Tone? n MCT Voice Recorder Trunk Group:

1 2 ... 44 45 46 47 48 49 50 51 52 53 54 ... 146 147

Keine Kommentare

Avaya R2 Installationsanleitung Seite 49