Avaya BCM 4.0 Call Detail Recording System Bedienungsanleitung Seite 27
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Chapter 3 Configuring and managing CDR data 27
Call Detail Recording System Administration Guide
3 Click the View by Groups tab.
4 From the Groups list select CDR application.
The details for the CDR group appears in the lower panel.
5 In the lower panel, click the Members tab.
6 Click Add.
The Add Account to Group dialog box appears.
7 Select the User Account you want to add and click OK.
Transferring the Data Files using a Pull Transfer
To transfer Call Detail Recording data files using a Pull Transfer, you must:
• set the Data Transfer type to Pull
• configure the client PC to start the transfer
Setting the Data Transfer type to Pull
When you set the transfer type to pull, all the transfer settings are unavailable. During a pull
transfer, the BCM is waiting for the central client to pull all the current CDR information from it.
(It pulls all of the files since the last time you did a pull request).
You must set the Data Transfer type to Pull on every BCM 4.0 system from which the client PC
will pull information.
To set Data Transfer type to Pull
1 On the Task Navigation Panel, click the Configuration tab.
The Configuration folders appear.
2 Click the Telephony folder and click Call Detail Recording.
The Call Detail Recording panel appears with the Report Options tab displayed.
3 Click the Data File Transfer tab.
4 In the Transfer Settings box, from the TransferType list select Pull.
The Data File Transfer screen changes to display the current Call Detail Recording
Pull statistics.
Note: To reset the Call Detail Recording Pull statistics, click the Reset Statistics button.
- Document Status: Standard 1
- Document Version: 02 1
- Part Code: N0060599 1
- Date: June 2006 1
- Trademarks 2
- Task list 3
- 4 Task list 4
- Contents 5
- Chapter 1 7
- Audience 8
- Acronyms 8
- Related publications 9
- How to get Help 10
- Chapter 2 11
- N0060599N0060599 12
- Table 1 Report Options 12
- Report formats and types 13
- To assign Norstar report type 14
- Assigning the Date Format 14
- To assign the Date Format 14
- Assigning the Header Format 14
- To assign the Header Format 15
- Assigning the Report Language 15
- To assign the Report Language 15
- Assigning Report Filters 15
- To assign Report Filters 15
- Creating the Feature Code 16
- To designate the feature code 16
- Configuring the Prefix Filter 17
- Include DNIS Info Yes/No 18
- Table 3 Report contents 19
- Chapter 3 21
- Table 4 File Settings 23
- Managing CDR data 24
- Using CDR Pull Transfer 25
- To set up a CDR user account 26
- Starting the CDR Pull Client 28
- To start the CDR Pull Client 28
- Configuring the BCM List file 29
- To create a BCM List file 29
- To select the BCM List file 30
- Scheduling a Pull Transfer 31
- To schedule a Pull Transfer 32
- Using CDR Push Transfer 33
- Using CDR Livestream 37
- Call Detail Recording display 39
- Chapter 4 41
- SL-1 report options 42
- SL-1 Standard reports 43
- SL-1 CLID reports 43
- Norstar reports 45
- Norstar Standard reports 46
- Norstar CLID reports 46
- Norstar Real-time report 47
- Figure 22 Call with DNIS 48
- Figure 23 Transferred call 48
- Norstar All report 49
- Target line/physical lines 50
- Busy reports 50
- Bearer Capability data 51
- PRI call-by-call service 51
- Voice over IP calls 52
- External call forwarding 53
- Line descriptions 56
- Table 10 Real-time record 60
- Figure 67 Charges in units 62
- Figure 68 No charge 62
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