
36 Chapter 3 Installing and configuring Unified Messaging
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Configuring Internet Mail clients
CallPilot Unified Messaging supports these Internet mail clients:
• Outlook Express
• Outlook in Internet mail mode
• Netscape Messenger
• Eudora Pro
You need the following information to configure your Internet mail client:
• the FQDN or IP address of the Business Communications Manager system
• the subscriber’s CallPilot mailbox number and password
• the SMTP/VPIM prefix of the Business Communications Manager system. If you use
Message Networking, include this prefix. Enter the value from the Local Prefix box of the
Digital Networking Properties page in CallPilot Manager.
You can provide this information to subscribers if you want them to configure the client.
Configuring Outlook Express or Outlook in Internet Mail
mode
If your Internet mail client is Microsoft Outlook Express or Outlook, use the following procedures.
Depending on the internet client you use, the options you see can be slightly different.
Configuring an IMAP account on Outlook or Outlook Express
1 Start Outlook.
2 On the Tools menu:
• if you use Outlook 98 select Accounts
• if you use Outlook 2000 select Services
• if you use Outlook 2002 select E-Mail Accounts
The Internet Accounts screen appears.
3 Click Add, and then click the Mail option.
The Internet Connection Wizard starts up.
4 In the Display name box type your name.
5 Click the Next button.
The Internet Connection Wizard - Internet E-mail Address screen appears.
Note: You must use at least the minimum supported version of the Internet mail client.
In particular, Netscape Messenger versions earlier than 4.5 are incompatible with
CallPilot Unified Messaging. Your Information Systems administrator can give you
more information on upgrading your Internet mail client.
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