Avaya Call Detail Recording System Bedienungsanleitung PDF herunterladen (Seite 21)

Configuring the Report Parameters 21

Call Detail Recording System Administration Guide

Norstar reports

Use the Norstar report format for more detailed and concise call reports.

Assign the Norstar report type

From the Report Parameters window, you can assign the Norstar report type as Standard, CLID,

Real Time or All.

To assign or change Report Parameters:

1 On the navigation tree, click the Services key and click the Call Detail Recording key.

2 Click the Report Parameters heading.

The Report Parameters window opens.

3 In the Format list box, select Norstar.

4 In the Report Type list box, select Standard, CLID, Real Time or All.

Report Language

If your Business Communications Manager server supports other languages, select either English

or one of the alternate languages. The Report Language default is English.

To assign or change the Report Language:

1 On the navigation tree, click the Services key and click the Call Detail Recording key.

2 Click the Report Parameters heading.

The Report Language window opens.

3 From the Report Language list box, select English or an alternate language.

Note: For more information about Norstar reports, refer to “Norstar reports” on page 50.

Note: The Report Language you select only affects Call Detail Recording reports. The

language assigned to each telephone determines the language used in the Account codes.

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Avaya Call Detail Recording System Bedienungsanleitung Seite 21