Avaya Call Detail Recording System Bedienungsanleitung Seite 59
- Seite / 84
- Inhaltsverzeichnis
- LESEZEICHEN
Bewertet. / 5. Basierend auf Kundenbewertungen
Norstar reports 59
Call Detail Recording System Administration Guide
Call connected digit separator
Normally, Call Detail Recording reports all the digits the user dials to connect a call. The digits can
include digits responding to prompts from the Automated Attendants, extension transfer, or voice
mail service. To identify the digits dialed to connect the call and digits dialed after the call is
connected, you can insert an “!” between them. The following diagram shows an example of an
outgoing call with call connected digit separator.
Figure 44 Sample call with digit separator
External call forward
External call forward occurs when an extension is configured to externally forward calls in three
different situations:
• Call Forward All Calls (CFAC)
• Call Forward Busy (CFB)
• Call Forward No Answer (CFNA)
When an incoming call is unanswered and externally forwarded, Call Detail Recording reports the
call as outgoing. The reports provides the:
• incoming line or extension
• outgoing line
• extension responsible for the external call forward
• reason for the external call forward
• digits dialled
Note: Call Detail Recording cannot differentiate between digits required to connect a call
and extra digits dialed before the call is connected. Not all units support the delivery of
call connected signals so this feature is not be available for all Business Communications
Manager servers.
Note: For more information, refer to the Installation and Maintenance Guide that came
with your system.
-------- 01/01/99 01:38:00 LINE = 0023 STN = 223
BC = SPEECH
00:00:00 OUTGOING CALL
DIGITS DIALED 9772210!0132
00:01:35 CALL RELEASED
- Business Communications 1
- Call Detail Recording System 1
- Administration Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Chapter 3 4
- Chapter 4 5
- Figures 8
- Tables 10
- Before you begin 11
- Text conventions 12
- Acronyms 12
- Related publications 13
- P0993139 05 14
- 14 Related publications 14
- Chapter 1 15
- Introduction 15
- Chapter 2 17
- The Summary window appears 18
- Table 2 Report Parameters 19
- Report formats and types 20
- Report Language 21
- Report Filter 22
- Account Code Feature Code 22
- Account Code list 23
- Using Account Codes 23
- Date Format 25
- Header Format 25
- DNIS Info 26
- Connect Char (Characters) 26
- Clip File Schedule 27
- CDR Disk Space limit 27
- Table 6 Market Parameters 28
- Prefix filter 30
- Access Bin Settings 31
- Saving configuration changes 32
- Using the Configuration menu 33
- Configuration Undo 34
- Configuration Clip File 35
- Clip File 36
- Data File Transfer 37
- Methods of Data File Transfer 38
- Central server requirements 39
- 40 Data File Transfer 40
- Data File Transfer 41 41
- 42 Data File Transfer 42
- Data File Transfer 43 43
- 44 Data File Transfer 44
- Call Detail Recording Reports 45
- SL-1 report field definitions 46
- SL-1 Standard reports 47
- SL-1 CLID reports 48
- Norstar reports 50
- Norstar CLID reports 51
- Norstar Real Time report 53
- Norstar All report 54
- Target line/Physical lines 56
- Busy reports 56
- Bearer capability data 57
- PRI Call-by-call service 57
- Voice over IP calls 58
- External call forward 59
- 60 Norstar reports 60
- Norstar report 61
- 62 Norstar reports 62
- Printable line descriptions 63
- 66 Norstar reports 66
- Norstar reports 67 67
- Norstar reports 69 69
- 70 Norstar reports 70
- The CDR Client window 72
- CDR Group User Administration 73
- CDR Pull Client 74
- Starting the CDR Pull Client 75
- Configuring the BCM List file 76
- CDR Pull Client 77 77
- Scheduling a Pull Transfer 78
- CDR Pull Client 79 79
- 80 CDR Pull Client 80
- Glossary 81
- 82 Glossary 82
Verwandte Produkte und Handbücher für Software Avaya Call Detail Recording System
Software Avaya Business Communications Manager - Intelligent Contact Center Bedienungsanleitung
(258 Seiten)
(258 Seiten)
Software Avaya BCM50 Konfigurationsanleitung
(568 Seiten)
(568 Seiten)
Software Avaya 15-601067 Bedienungsanleitung
(50 Seiten)
(50 Seiten)
Software Avaya SMON C360 Bedienungsanleitung
(286 Seiten)
(286 Seiten)
Software Avaya 15-601063 Bedienungsanleitung
(460 Seiten)
(460 Seiten)
Software Avaya DXX-1015-01 Bedienungsanleitung
(74 Seiten)
(74 Seiten)
Software Avaya NN44400-114 Bedienungsanleitung
(130 Seiten)
(130 Seiten)
© 2020, manymanuals.de. Alle Rechte vorbehalten. | 0.080 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern