Avaya Call Detail Recording System Bedienungsanleitung Seite 67
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Call Detail Recording System Administration Guide
The date field is a fixed length of six digits (MMDDYY). The month, day or year are preceded by
a leading 0 to keep the field length fixed. For example, 010501 is January 5, 2001.
The time field is a fixed length of six digits (HHMMSS). There are no separators between hour,
minute and second.
The line field shows the call being tracked. The line is fixed at four digits and can have leading
zeros. For example, 0019 is line 19. As the Real Time Hospitality record does not use the third
field it does not contain any characters and appears blank.
The station set number field shows the station set associated with the call. Station set numbers
range from two to seven digits. If the number is less than seven digits there are no leading zeros
because this field is not fixed. In the Real Time Hospitality record this field shows the room
number. Room numbers range from one to five digits.
The CLID Information field shows the calling number. The number is a maximum of 12 characters
(11 digits maximum and the “/” and “x” character). There is always information in this field. If no
number is available, either UNKNOWN or PRIVATE appears in this field. As the Real Time
Hospitality record does not use this field it appears blank.
The CLID name or DNIS information field shows the name. The name is a maximum of 15
characters. If no name is available, UNKNOWN appears in this field. DNIS information in “D”
records replace this field. The DNIS is a maximum of 10 digits. In the Real Time Hospitality
record this field shows the room occupancy status indicator.
The CLID call type field shows either long distance (D) or unknown (U) status.
The call state field of the Real Time record always contains a call state indicator, and is followed
immediately by a carriage return and two line feeds.
Real Time Hospitality record format
The Real Time Hospitality record represents four states of room occupancy:
• vacant
•basic
•mid
•full
Room number lengths range from one to five digits.
The following diagram shows an example of a Real Time Hospitality record with room 12345
status set to vacant.
Figure 69 Sample room status vacant
*012398 234900 12345 H V
- Business Communications 1
- Call Detail Recording System 1
- Administration Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Chapter 3 4
- Chapter 4 5
- Figures 8
- Tables 10
- Before you begin 11
- Text conventions 12
- Acronyms 12
- Related publications 13
- P0993139 05 14
- 14 Related publications 14
- Chapter 1 15
- Introduction 15
- Chapter 2 17
- The Summary window appears 18
- Table 2 Report Parameters 19
- Report formats and types 20
- Report Language 21
- Report Filter 22
- Account Code Feature Code 22
- Account Code list 23
- Using Account Codes 23
- Date Format 25
- Header Format 25
- DNIS Info 26
- Connect Char (Characters) 26
- Clip File Schedule 27
- CDR Disk Space limit 27
- Table 6 Market Parameters 28
- Prefix filter 30
- Access Bin Settings 31
- Saving configuration changes 32
- Using the Configuration menu 33
- Configuration Undo 34
- Configuration Clip File 35
- Clip File 36
- Data File Transfer 37
- Methods of Data File Transfer 38
- Central server requirements 39
- 40 Data File Transfer 40
- Data File Transfer 41 41
- 42 Data File Transfer 42
- Data File Transfer 43 43
- 44 Data File Transfer 44
- Call Detail Recording Reports 45
- SL-1 report field definitions 46
- SL-1 Standard reports 47
- SL-1 CLID reports 48
- Norstar reports 50
- Norstar CLID reports 51
- Norstar Real Time report 53
- Norstar All report 54
- Target line/Physical lines 56
- Busy reports 56
- Bearer capability data 57
- PRI Call-by-call service 57
- Voice over IP calls 58
- External call forward 59
- 60 Norstar reports 60
- Norstar report 61
- 62 Norstar reports 62
- Printable line descriptions 63
- 66 Norstar reports 66
- Norstar reports 67 67
- Norstar reports 69 69
- 70 Norstar reports 70
- The CDR Client window 72
- CDR Group User Administration 73
- CDR Pull Client 74
- Starting the CDR Pull Client 75
- Configuring the BCM List file 76
- CDR Pull Client 77 77
- Scheduling a Pull Transfer 78
- CDR Pull Client 79 79
- 80 CDR Pull Client 80
- Glossary 81
- 82 Glossary 82
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