Avaya CallPilot Manager Bedienungsanleitung Seite 135
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135
CallPilot Manager Set Up and Operation Guide
Chapter 14
Broadcast and Information messages
About Broadcast messages
You can send a Broadcast message if you need to send a message to every initialized mailbox on
your system. Broadcast messages play on all mailboxes initialized with CallPilot. You can send a
Broadcast message to announce meetings, special company events, and reminders. Sending a
Broadcast message eliminates recording and sending the same message several times.
As the System Administrator, you are the only person who can send Broadcast messages.
In order to send a Broadcast message, you must know the Broadcast message address.
• If you use the CallPilot interface ·‚‚ is the default Broadcast message address
• If you use the Norstar Voice Mail interface · is the default Broadcast message address
Follow the procedures that apply to the interface you use.
To record and send a Broadcast message - Norstar Voice Mail
Note: Broadcast messages are not sent to Information or General Delivery mailboxes.
1 Press ≤·°⁄.
2 Enter the System Administrator Mailbox number and password
and press
OK or £.
3 Enter the Broadcast message address.
The default Broadcast message address is ·.
4 At the tone, record your Broadcast message and
press OK to end your recording.
5 Press PLAY to listen to your Broadcast message before sending it
or
press OK to accept your recording
or
press RETRY to re-record your Broadcast message.
Your message is delivered to all initialized mailboxes
or
press ® or • to cancel sending the Broadcast message.
6 Press ® to end the session.
Log:
QUIT RETRY OK
0 new 0 saved
PLAY REC ADMIN
Record message:
RETRY PAUSE OK
Accept rec?
RETRY PLAY OK
- CallPilot Manager 1
- Set Up and Operation Guide 1
- CallPilot Manager Set Up and 2
- Operation Guide 2
- Contents 3
- Contents 4
- Chapter 5 4
- Chapter 6 5
- Chapter 7 5
- Chapter 8 6
- Chapter 9 6
- Chapter 1 9
- CallPilot options 10
- Desktop Messaging 11
- Using the dialpad 12
- Related publications 14
- How to get help 15
- Chapter 2 17
- Using CallPilot Manager 17
- Java environments 18
- Starting CallPilot Manager 19
- System timeout 20
- Chapter 3 23
- CallPilot mailboxes 23
- General Delivery Mailbox 24
- Subscriber mailboxes 24
- Guest mailboxes 25
- Information mailboxes 26
- Mailbox Class of Service 28
- CallPilot 100/150 29
- Networking option 29
- Mailbox properties 30
- Auto-Login 31
- Alternate extensions 31
- Express Messaging Line 32
- Call Screening 32
- Restricting outdialing 33
- Initializing a mailbox 34
- Chapter 4 37
- Working with mailboxes 37
- Adding a Guest mailbox 38
- Adding an Information mailbox 39
- Adding many mailboxes 40
- About mailbox passwords 42
- Changing mailbox settings 43
- To edit a Class of Service 44
- Deleting a mailbox 45
- About Group Lists 46
- Adding a Group List 47
- Changing a Group List 48
- To change a Group List 48
- Setting up the Auto Attendant 55
- Greeting Tables 56
- Holiday List 58
- About Holiday status 60
- About Company Greetings 62
- Recording a Company Greeting 63
- Setting up a Greeting Table 63
- Setting the business hours 65
- Assigning a menu repeat key 67
- Auto Attendant Menu 68
- Recording a Custom Menu 68
- About Touchtone Gate 70
- About the CLID Routing Table 72
- Configuring line answering 76
- Custom Call Routing 77
- Example of a Home node 79
- Company Greeting 79
- Home node 79
- Planning a CCR Tree 80
- About CCR Tree structure 80
- Mailbox node 81
- Transfer node 81
- Destination 82
- Park and Page node 82
- An example of a CCR Tree 83
- Working with CCR Trees 85
- Creating a Home Transfer node 87
- Creating a Home Mailbox node 87
- Copying a CCR Tree 88
- To copy a CCR Tree 88
- Adding nodes to the Home node 89
- Adding a Menu node 90
- Adding an Information node 90
- Adding a Mailbox node 91
- Adding a Transfer node 92
- Adding a Park and Page node 93
- To add a Park and Page node 94
- Testing a CCR Tree 96
- Disabling a CCR Tree 97
- Changing a node 98
- Deleting a node 98
- Deleting a CCR Tree 98
- CallPilot reports 99
- Mailbox Information Report 100
- All Mailbox Activity Report 102
- Event Log Report 102
- CCR Tree Usage Report 103
- P0605664 03 104
- Fax Usage Report 105
- System Configuration Report 106
- Resetting Mailbox statistics 107
- Chapter 10 109
- CallPilot system properties 109
- 24 Click the Submit button 111
- Chapter 11 113
- Dialing Translation 113
- numbers 114
- Network Access 115
- Translation properties 116
- Translation Table 117
- Translation Table entries 117
- Table entry 118
- Chapter 12 119
- Viewing switch properties 120
- Creating Access Passwords 120
- Chapter 13 123
- CallPilot Manager operations 123
- and presents each caller 126
- Setting the Operator status 128
- To set the Operator status 128
- Setting the Business Status 131
- To set the Business Status 131
- Setting up line answering 133
- To assign Answer Lines 133
- Chapter 14 135
- Information mailbox messages 137
- Chapter 15 139
- Troubleshooting CallPilot 139
- Chapter 16 143
- CallPilot configuration tips 143
- To Call Forward All Calls 144
- On Your Toes Dance Studio 145
- The central receptionist 145
- The Costume Room 146
- Bridge Stone Engineering 147
- The managers 149
- Shipping and Receiving 149
- Feature compatibility 150
- Chapter 17 153
- Transfers checkboxes 154
- 3 Click the Submit button 154
- Centralized Voicemail notes 155
- Appendix 157
- Default configuration values 157
- Glossary 159
- 160 Glossary 160
- Glossary 161 161
- 162 Glossary 162
- Glossary 163 163
- 164 Glossary 164
- Glossary 165 165
- 166 Glossary 166
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